Plantronics CS500 Support Question
Plantronics CS500 Support Question
Find answers below for this question about Plantronics CS500.Need a Plantronics CS500 manual? We have 1 online manual for this item!
Question posted by damcgeeinme on January 22nd, 2021
I Was Experiencing 1-2 Minute Long Periods Of No Audio During A Recent Webinar W
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Current Answers
Answer #1: Posted by Odin on January 22nd, 2021 1:04 PM
Odin
Member since:
April 10th, 2010 Points: 41,236,660
Member since:
April 10th, 2010 Points: 41,236,660
Replace the battery. Call Plantronics at (800) 544-4660 for factory replacement information or contact plantronics.com/support.
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Related Plantronics CS500 Manual Pages
User Guide - Page 2
... plus HL10 lifter (sold separately) 11 Desk phone plus EHS cable 13 Position your base 14 Your headset 15 Headset controls 15 Talk time 15 Battery 16 Muting your headset during a call 16 Adjusting your headset volume 16 Out of range warning tones 16 Your base 17 Base phone button and switches 17 Subscription...
User Guide - Page 3
Please refer to installation or use of the product.
3 Welcome
Congratulations on purchasing your CS510A/CS520A wireless headset system. This guide contains instructions for important product safety information prior to the separate safety instructions for setting up and using your new Plantronics product.
User Guide - Page 4
What's in the box
Base
Headset
Model WH350A (binaural) shown Model WH300A (monaural) available
Power supply
Telephone interface cable
4
User Guide - Page 5
.../EHS cable jack 8 Telephone interface cable jack 9 Auto answer switch 10 Listening volume dial* 11 Speaking volume dial* 12 Configuration switch* * For installation set-up
Headset overview
1
4
BOTTOM
5 67 8 9
10
11
12
3
2
4
7 5
6
1 Headband 2 Volume down button 3 Headset LED 4 Volume up button 5 Call button 6 Mute button 7 Microphone
5
User Guide - Page 6
Accessories
1 2
1 Electronic hookswitch cable (EHS) Electronically takes your headset.
2 HL10™ lifter Automatically lifts handset and returns it to the cradle. Enables remote call answer/end with your headset
6 Enables remote call answer/end with your desk phone handset off the hook.
User Guide - Page 7
...microphone or earpiece.
2 Position the click-stop feature keeps the headband securely adjusted.
2 Position the headset so that the microphone is two finger widths from the
corner of your ear.
3 For a ... 50.8 mm
1 Carefully bend and shape the boom with both hands as shown. Headset set-up
Your headset comes fully assembled.
The click-stop turret and boom so that the foam ear cushion...
User Guide - Page 8
... Plantronics for at least 20 minutes prior to your desk phone. Connect the power
Plug one end of the power supply into a working power outlet. Charge the headset
Place the headset in the charging cradle. The... jack on LED will flash green when charging and turn solid green when the headset is fully charged. Charge for replacement information.
8 Connect your desk phone
This section describes...
User Guide - Page 9
...phone with an EHS cable, refer to Desk phone plus EHS cable section in headset port, you should only use the headset port if you will be using the HL10 lifter.
USE
NOTE If your phone... interface cable to the back of the telephone interface cable into the open handset port on the headset to the telephone
interface cable junction box. 3 Connect the remaining end of the base. 2 Disconnect...
User Guide - Page 10
...mid-range
3 Remove the handset from the desk phone.
If needed, fine-tune the volume with the headset volume
controls. Set your
desk phone's volume as well. NOTE For most phones, these factory default settings ...��10 You can also adjust the desk phone speaking and listening volumes on the headset. 5 If you do not hear a dial tone, adjust the configuration switch (A-G) until ...
User Guide - Page 11
...Firmly press the handset lifter power cord into the handset lifter jack. USE
2 While wearing your headset, slide the handset lifter arm under the handset until the lifter base touches the side of the ...the lifter up to where it nearly touches the handset earpiece. 4 Press the call control button on your headset to activate the lifter. 5 If you hear a dial tone, the lifter is set correctly and needs ...
User Guide - Page 15
... 5 Volume [+] button
Press to lower volume Flashes green when in wideband mode or if the headset is used consistently at a far distance from the base.
��15 Doing so can cause... at high volumes for extended periods of talk time.
Talk time will provide up to use headset at moderate levels. Your headset
Now that you've adjusted your headset and connected your safety, do...
User Guide - Page 16
...and three low tones for more than 5 minutes, the system will drop the call button, you will hear three low tones. You should recharge the headset immediately.
If you stay out of range...go out of range warning tones
If you are back in range. You should recharge the headset immediately. Make set-up volume adjustments for optimal performance, only use replacement batteries provided by ...
User Guide - Page 17
... the following two methods. Manual over-the-air subscription 1 With your system idle and your current headset, the units can be subscribed to the base. NOTE If the subscription process times out after two minutes or if the subscription process fails, the subscription LED on the base will go dark for three...
User Guide - Page 18
... the number of systems that can answer a call .
2 Wideband/narrowband switch
The CS510A/CS520A has wideband audio, which allows speech to sound clearer and more information.
��18
When auto answer is set to green, you must press the headset call button to answer an incoming call just by lifting the...
User Guide - Page 19
...EHS cable accessory. A single tone in progress. Daily use
Place an outgoing call
1 Wearing your headset, press the headset call button. 2 Remove the handset from the cradle and speak to your caller. For a ...the charging cradle. Press the primary user's call button within 10 seconds to the primary headset, briefly press the base subscription button while the base has an active link. When the...
User Guide - Page 20
... distortion disappears.
Lower the listening volume dial and speaking volume dial on the headset. If the audio level is at least 12 inches between your base and your computer, and at... a Move the base further away from the corner of range;
move closer to increase the headset speaker volume.
If the distortion persists, lower the listening volume dial on the base.
For most...
User Guide - Page 21
...the program's inception, TCO labelled products have acoustic limit protection to TCO Certified Headsets 2 are specifically designed for limiting the risk for recycling. Full specifications and ...impact on the charging station. Manufacturer must have just purchased carries the TCO Certified Headsets 2 label. Other features of their respective owners.
Energy • Low energy ...
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