Question posted by lisa73651 on October 19th, 2020
Pfaff Creative Vision 5.5 Embroidery Machine
the machine will not sew. It's been thoroughly cleaned and put back together. It makes a rough noise and the screen says "machine needs to rest. Wait a moment and touch ok icon when it is enabled!" It's been used a lot to embroidery many items.I've watched videos and done some searching on the internet. Previous repair person said it may need new motor mounts. One video made it sound like it may need new bushings in motor or should I look into a new motor.
Current Answers
Answer #1: Posted by INIMITABLE on October 19th, 2020 4:59 PM
contact the company for tectnical support using this contact link
Complete Pfaff customer service contact information
Complete Pfaff customer service contact information
I hope this is helpful? PLEASE "ACCEPT" and mark it "HELPFUL" to complement my little effort. Hope to bring you more detailed answers
-INIMITABLE
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