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Panasonic MC-CG917 Support Question

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Question posted by littleweed1960 on August 10th, 2021

Agitator Brush Won't Engage

I took checked the belt on the agitator roll and it is new. There is suction and all works until you try to turn on carpet mode. Found that the switch on the handle will not go into carpet slot, only floor and off. I tried another old handle and hose and it worked. Do I need a new on/off switch?

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Answer #1: Posted by SonuKumar on August 11th, 2021 4:15 AM
This answer was accepted by the poster of the original question.
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Related Panasonic MC-CG917 Manual Pages

MC-CG917 Owner's Manual (Multi-Language) - Page 2

... Storage ...16 Air Turbine and Caddy...18 TO OPERATE VACUUM CLEANER 20 Power Cord ...20 On/Off Switch ...22 Telescopic Wand Adjustments 22 Handle Adjustments...24 Suggested Pile Height Settings 24 Using Tools...26-28 Vacuuming Tips...30 FEATURES ...30 Overload Protector...30 Hose Swivel ...32 Suction Control ...32 Power Nozzle Storage...32 Edge Cleaner...
MC-CG917 Owner's Manual (Multi-Language) - Page 4

.... Read the Operating Instructions carefully for important use of an extension cord is intended for commercial use . Always check the carpet or floor covering manufacturer's recommended cleaning instructions before servicing. WARNING TO AVOID ELECTRICAL SHOCK Never vacuum damp or wet surfaces or liquids. not chairs, tables, steps, stairs, etc. Store machine promptly after each...
MC-CG917 Owner's Manual (Multi-Language) - Page 7

...of fire, electrical shock, injury: 1. If vacuum cleaner is not working as it should always be followed Read all instructions in place. 17. Do not run vacuum cleaner over cord. DO NOT use with any... Always turn off all parts of the vacuum cleaner is burning or smoking, such as a handle, close door on cord, or pull cord around sharp edges or corners. DO NOT handle plug or vacuum cleaner ...
MC-CG917 Owner's Manual (Multi-Language) - Page 16

NOTE: The vacuum cleaner will not start unless hose is not twisted. To Remove: ➢ Press handle quick release and pull up on handle. - 16 - Hose Latch Tab Languette de blocage du tuyau Pestaña de sujeción de la manguera Notch Fente Ranura Handle Poignée Mango Lock Button Bouton de blocage Botó...
MC-CG917 Owner's Manual (Multi-Language) - Page 18

...Floor Brush Brosse à planchers Cepillo para pisos Crevice Tool Suceur plat Herramienta para hendiduras TCOROELVICE BRFULSOO COMBO Combo Brush Brosse combinée Cepillo combinación Tool Storage ➢ Tools are stored on-board the vacuum... back until it snaps into place. Tab Languette Pestaña Slot Fente Ranura Latch Loquet Dispositivo de retentión Air Turbine and...
MC-CG917 Owner's Manual (Multi-Language) - Page 20

...! one way. DO NOT CHANGE THE PLUG IN ANY WAY. Use caution when operating near the floor. TO REWIND: ➢ Unplug the vacuum cleaner. ➢ Hold the plug while rewinding to install the proper outlet. Contacting the agitator while it still does not fit, contact a qualified electrician to prevent damage or injury from...
MC-CG917 Owner's Manual (Multi-Language) - Page 26

... Release Bouton de dégagement rapide de la poignée Soltar Rápida CAUTION DO NOT attach or remove handle or wands while vacuum cleaner is attached, turn vacuum cleaner off before removing plug from wands. ➢ To remove wands from wand. ➢ Slide attachments firmly on wands as needed (See page 30). - 26...
MC-CG917 Owner's Manual (Multi-Language) - Page 28

...: • Furniture • Cushions • Drapes • Stairs • Walls ➢ The Floor Brush may be used on the following items: • Stairs • Bare Floors • Walls ➢ The Power Nozzle may be used on the following items: • Carpeted Floors • Rugs ➢ The Air Turbine may be used on the following items...
MC-CG917 Owner's Manual (Multi-Language) - Page 30

... cleaning results, fully close the suction control. FEATURES Overload Protector Overload Protector (Reset Button) Protecteur de surcharge (Bouton de remise en circuit Protector contra sobrecargas (Botón de restauración) ➢ The overload protector stops the POWER NOZZLE motor when the brush jams and prevents belt breakage. Vacuuming Tips Suggested sweeping pattern For best...
MC-CG917 Owner's Manual (Multi-Language) - Page 32

... for use and will slide into the slot as shown in small areas. ➢ Check hose for cleaning in the illustration. Suction Control Decrease Suction Diminution de l'aspiration Disminuir aspiración Suction Control - Hose Swivel ➢ The hose swivel allows the hose to change vacuum cleaner suction for different fabric and carpet weight. ➢ Opening control decreases...
MC-CG917 Owner's Manual (Multi-Language) - Page 34

...the thermal protector turns the motor off automatically to allow the motor to cool in order to prevent possible damage to the vacuum cleaner. ➢ To correct problem, turn off and unplug vacuum cleaner, remove ... Replace full bag if necessary. ➢ Wait approximately thirty (30) minutes, plug vacuum cleaner in, turn on both sides of the Power Nozzle. ➢ Guide either side of the Power ...
MC-CG917 Owner's Manual (Multi-Language) - Page 36

... Changing Dust Bag Always operate vacuum cleaner with genuine Panasonic dust bag type C-19 installed. Note: Creasing the cardboard will cause it not... bag out of the red bag mount. ➢ Raise red bag mount up in the bag cavity.) ➢ Install bag into slots by pushing down until the cardboard tab locks into position and the holes align. ➢ Insert bag caddy into canister. ➢ Close...
MC-CG917 Owner's Manual (Multi-Language) - Page 38

...➢ Insert bag. ➢ DO NOT CLEAN FILTER WITH WATER. ➢ DO NOT operate the vacuum cleaner without the motor safety filter. Rubber Retainer Retenue de caoutchouc Dispositivo de retención de goma ➢...Shock Hazard Do not operate the vacuum cleaner without filter. - 38 - Motor Safety Filter Changing ➢ Check motor safety filter occasionally and change when dirty.
MC-CG917 Owner's Manual (Multi-Language) - Page 40

.... ➢ Replace the exhaust filter cartridge, carefully positioning it so that the airflow direction indicated on the filter cartridge matches the direction indicated on the vacuum cleaner. ➢ Close the exhaust filter cover until it snaps into place. - 40 -
MC-CG917 Owner's Manual (Multi-Language) - Page 44

... Soportes del agitador Base Base Base - 44 - Agitator Assembly Belt Pulley End Cap End Cap Brush Unit Removing Belt ➢ Disconnect vacuum cleaner from electrical outlet. ➢ Check and remove hair, string and lint build-up frequently in the POWER NOZZLE brush and brush support areas. ➢ If build-up . ➢ Press handle release pedal and lower the swivel...
MC-CG917 Owner's Manual (Multi-Language) - Page 46

... Shaft Arbre du moteur Eje del transmissión del motor ➢ Install new belt in belt groove on front edge of cover and base. ➢ Rest cover on the agitator assembly, then over the motor shaft. Tabs Languettes Pestaña Agitator Cover Couvercle de l'agitateur Cubierta del agitador Cover Couvercle Cubierta Base Base Base ➢...
MC-CG917 Owner's Manual (Multi-Language) - Page 48

... to the level of the base support bar, replace the brush dowel. TO CHECK BRUSHES: ➢ When brushes are worn to the vacuum cleaner. TO REPLACE AGITATOR ASSEMBLY ➢ Remove POWER NOZZLE cover, agitator cover, belt and agitator assembly. (See "REMOVING BELT"). ➢ Replace agitator assembly. ➢ Replace belt, agitator cover, POWER NOZZLE cover and screws. (See "REPLACING...
MC-CG917 Owner's Manual (Multi-Language) - Page 52

... an authorized service representative. Failure to the vacuum cleaner. PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION Vacuum cleaner won't start. Vacuum cleaner starts but cuts off. Dirty safety filter. 4. Canister hood open. 1. Suction too strong. 1. See REMOVING BELT and REPLACING BELT. 10. If vacuum cleaner starts and stops again, clean agitator and end caps, then reset. 3. Tripped...
MC-CG917 Owner's Manual (Multi-Language) - Page 55

...Bag, Filters, Belts, Light Bulbs, Agitator Brushes and Batteries (if supplied). The decision to the original purchaser of a new product which was...with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your product does not work ... WITHOUT SUCH PROOF OF PURCHASE. Product or Part Name Vacuum Cleaner Parts 1 yr. The warranty ALSO DOES NOT ...
MC-CG917 Owner's Manual (Multi-Language) - Page 57

...or other business or rental use and for whom it with a new or a refurbished equivalent value product, or (c) refund your province ... price. Parts such as disposable dust bags, filters, belts, light bulbs and agitator brushes are caused by products not supplied by anyone other memory..., so the above sold by Panasonic Canada Inc. Vacuum Cleaner One (1) year This warranty is attributable to ...

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