Panasonic KX-TG6572R Support Question
Panasonic KX-TG6572R Support Question
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Question posted by eaglemecarl2 on May 23rd, 2017
I Have A Cordless Phone By Panasonic (kx-tg6572) The Message Keeps Showing Up To
I have a Panasonic cordless phone (KX-TG6572) The message shows up to check new voice mail messages & when i do, it says to call the phone company for the number. If I hit pound button to clear this message it keeps coming back. How do I prevent this message from coming back? And could this message be interfering with incoming calls being accepted?
Current Answers
Answer #1: Posted by TheTWWW on May 23rd, 2017 8:35 AM
TheTWWW
Member since:
May 22nd, 2017 Points: 37,200
Member since:
May 22nd, 2017 Points: 37,200
Hi
You received a message on the voice mail system provided by your telephone company. To hear the message, dial the voice mail access number provided by your service provider, and follow the voice instructions for accessing the mailbox.
Depending on your service provider, you may need to clear your voice mailbox to remove the notification.
If you have listened to all your voice mail messages and the handset still indicates "New Voice Mail" just clear the message on the handset by pressing and holding the [#] button for about 5 seconds.
Answer #2: Posted by BusterDoogen on May 23rd, 2017 9:24 AM
BusterDoogen
Member since:
October 30th, 2011 Points: 28,565,437
Member since:
October 30th, 2011 Points: 28,565,437
Since you didn't state if your account has messaging service: I suggest you contact your phone service dept. for assistance in resolving the message issue.
I hope this is helpful to you!
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!
Related Panasonic KX-TG6572R Manual Pages
KXTG6511 User Guide - Page 1
... company.
Consulte "Guía Rápida Española", página 56. KX-TG6511 KX-TG6512 KX-TG6513
Expandable Digital Cordless Answering System
Model No. Please read these operating instructions before using the unit and save them for future reference.
This unit is KX-TG6511. KX-TG6522 KX-TG6523 KX-TG6524 KX-TG6525 KX-TG6572 KX-TG6531 KX-TG6532 KX-TG6533 KX-TG6534 KX-TG6541 KX...
KXTG6511 User Guide - Page 2
...
Answering System
Answering system 36 Turning the answering system on/off. 36 Greeting message 37 Listening to messages using the base unit 37 Listening to messages using the handset 38 Voice memo 39 Remote operation 39 Answering system settings 41
Voice Mail Service
Voice mail service 43
Intercom/Locator
Intercom 45 Handset locator 45 Transferring calls, conference calls...
KXTG6511 User Guide - Page 5
...
Order number
3 Rechargeable batteries/
2
4
6
8
10
HHR-4DPA (Part No. For assistance, please visit http://www.panasonic.com/help
5 HHR-55AAABU or
N4DHYYY00004) 4 Handset cover*6/
PNYNTGA652BR
1
2
3
4
5
5 Belt clip/PNKE1054Z1
1
2
3
4
5
6 Charger*7
-
1
2
3
4
*1 KX-TG6511/KX-TG6531/KX-TG6541 *2 KX-TG6512/KX-TG6522/KX-TG6572/KX-TG6532/KX-TG6542 *3 KX-TG6513/KX-TG6523/KX...
KXTG6511 User Guide - Page 6
... Optional handsets may be registered to the base unit.
Feature Handset
KX-TGA651
KX-TGA401
KX-TGA750
Display size
Button size Display mode*1 Message list*2
1.8 inches Large
- -
1.8 inches Extra large
- -
2.1 inches Large
r r
*1 This feature allows you to select how the display shows: - Introduction
Expanding your phone system
Optional handset feature overview You can expand your...
KXTG6511 User Guide - Page 12
...you cradle the handset between
your shoulder and ear. Base unit
■ KX-TG6511 series (page 3)
A
B
A Charge indicator
Ringer indicator
Message indicator
B Nonslip pad
L Nonslip pad offers support when
you can select ...: View the redial list.
C Speaker
C
D {C} (TALK) E {s} (SP-PHONE: Speakerphone)
A Charge contacts
12
For assistance, please visit http://www.panasonic.com/help
KXTG6511 User Guide - Page 13
... contacts B Speaker C {■} (STOP) D {ERASE} E {^}/{V} (VOL.: Volume up/down)
{7}/{8} (Repeat/Skip) F {6} (Play)
Message indicator G {ANSWER ON}
ANSWER ON indicator H {LOCATOR} {INTERCOM} I Dial keypad ({*}: TONE) J {REDIAL} {PAUSE} K {HOLD} L {SP-PHONE} (Speakerphone)
SP-PHONE indicator M Microphone N {FLASH} {CALL WAIT} O {MUTE} P {CONF} (Conference) Q {MEMO} R Bracket*1
*1 The base unit...
KXTG6511 User Guide - Page 16
... is inserted each 48 digits max.).
1 {REDIAL} or {>} REDIAL
L If there is a new message in the voice mail or answering system, {REDIAL} is not displayed.
2 {V}/{^}: Select the desired phone
number.
3 {C}
Erasing a number in the phonebook, a pause is also needed to create longer pauses.
L To correct a digit, press {CLEAR}.
2 Press {C} or {CALL}. 3 When you need to the receiver, press...
KXTG6511 User Guide - Page 24
... visit http://www.panasonic.com/help Ringer tone
-
Silent mode
29
- Page 15 29 - Programming
Main menu Set date & time e
Initial setting c
Sub-menu 1 Date and time*1 Alarm Time adjustment*1 Ringer setting
Set date & time
Talking Caller ID (KX-TG6521/ KX-TG6531/ KX-TG6541 series: page 3) Handset name Call block*1 Voice mail
Message alert Display setting Key...
KXTG6511 User Guide - Page 25
.... access (V.M.: Voice mail) Intercom Date and time Alarm
Code {2}{1}{3} {3}{3}{0}
{2}{7}{4} {1}{0}{1} {7}{2}{0}
Time adjustment*2 Ringer volume*3 (Handset)
Ringer tone (Handset)*4, *5, *6
{2}{2}{6} {1}{6}{0} {1}{6}{1}
Silent mode (On/Off)
Silent mode (Start/End)
Handset name
Call block
Block w/o num (Block calls without phone number)
{2}{3}{8}
{2}{3}{7}
{1}{0}{4} {2}{1}{7} {2}{4}{0}
Setting...
KXTG6511 User Guide - Page 26
... access# (VM: Voice mail)
VM tone detect
Message alert
LCD Contrast (Display contrast) Key tone*7
Caller ID edit (Caller ID number auto edit) Auto ...19
-
31
- {1}: {2}: Español
-
-
32
-
14
-
- For the Talking Caller ID feature (KX-TG6521/KX-TG6531/KX-TG6541 series: page 3)
Feature
Talking Caller ID (Handset)
Talking Caller ID (Base unit)
Code {1}{6}{2}
{*}{1} {6}{2}
Setting {1}: ...
KXTG6511 User Guide - Page 37
...
When new messages have been recorded,
the base unit plays back new messages. You can use a pre-recorded greeting message once you record your own greeting message - You can answer the call by pressing {SP-PHONE}. your own greeting message, you adjust the speaker volume while
listening to use either: - Press {6}. For assistance, please visit http://www.panasonic.com...
KXTG6511 User Guide - Page 39
...} during playback. 2 {V}/{^}: "Edit & Call" i
{SELECT}
3 Press {EDIT} repeatedly until the
phone number is shown in step 2 on "Remote access code", page 39. Voice memos can call the caller back while listening to play back answering system messages.
1 {MEMO} 2 After the unit beeps, speak clearly
about 20 cm (8 inches) away from the microphone.
3 To stop recording...
KXTG6511 User Guide - Page 41
... up , or enter
your service provider/telephone company. L The greeting message is "3 min".
1 {MENU} i {#}{3}{0}{5} 2 {V}/{^}: Select the desired setting. Change the number of rings of rings required to check the number of the voice mail service so that includes Caller ID, call first. For assistance, please visit http://www.panasonic.com/help
41 3 Enter your service provider/telephone...
KXTG6511 User Guide - Page 42
... setting is shortened (page 11).
42
For assistance, please visit http://www.panasonic.com/help Important: L If you select "Greeting only":
- Note: L When you stored the voice mail access
number (page 43), the message indicator also flashes for newly recorded voice mail messages (page 44).
1 {MENU} i {#}{3}{4}{0} 2 {V}/{^}: Select the desired setting. Answering System
Select "Greeting only...
KXTG6511 User Guide - Page 43
...unit checks the phone line to see page 41. (KX-TG6521/KX-TG6531/ KX-TG6541 series: page 3) L You need to store the voice mail access number to this feature off the answering system (page 36). Please contact your service provider/telephone company rather than the unit's answering system, turn off when: - For details, see if new voice mail messages have stored your voice mail access number...
KXTG6511 User Guide - Page 44
... another phone
44
For assistance, please visit http://www.panasonic.com/help i {SAVE} i {OFF}
to listen to voice mail messages, you have to voice mail messages
The unit lets you know that you have new voice mail messages in
the voice mail, {VM} is turned on ("Message alert", page 42).
1 {VM}
or {MENU} i {#}{3}{3}{0} L The speakerphone turns on.
Listening to dial your access number...
KXTG6511 User Guide - Page 48
... http://www.panasonic.com/help
Invalid
Requires subscription to the base unit and try again.
L You have been canceled.
Move closer to Caller ID. L The handset's registration may have not stored the voice mail access number.
Use only the rechargeable Ni-MH batteries noted on the display. Busy
Call phone company for your access # Check tel line...
KXTG6511 User Guide - Page 49
....
L Check the connections (page 10). L Disconnect the base unit from the handset, and then insert the batteries into the handset again. L The maximum number of handsets (6) is already registered to reset the
unit. For assistance, please visit http://www.panasonic.com/help
49 L The handset has not been registered to the new messages (page 38).*1
L New voice mail messages...
KXTG6511 User Guide - Page 52
... if you must first contact your service provider/telephone company and subscribe to a voice mail service, messages are recorded by your service provider/telephone company, not your service provider/telephone company (page 41). Change the unit's number of rings setting or contact your telephone. L Someone is leaving a message.
Wait for the caller to finish. L A caller is using...
KXTG6511 User Guide - Page 63
...Answering system Call screening: 36 Erasing messages: 38, 39, 40 Greeting message: 37 Greeting only: 41 Listening to messages: 37, 38, 40 MEMO: 39 Number of rings: 41 Recording time: 41... SP-PHONE (Speakerphone): 16
T Talking caller ID: 33 Temporary tone dialing: 19 Time adjustment: 25 Transferring calls: 46 Troubleshooting: 49 TTY: 60
V VM (Voice mail): 43 Voice guidance language: 14 Voice mail: 41...
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