Panasonic KXTG4021 Support Question
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Question posted by marenpm on August 21st, 2011
Panasonic Kx-tg4021 Problems
tried to reconnect main base/ac adaptor even called phone company about line coming into house. cannot get main base to operate
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Related Panasonic KXTG4021 Manual Pages
KXTG4011 User Guide - Page 1
... must subscribe to the appropriate service offered by your product: http://www.panasonic.com/prodreg Please register your service provider/telephone company.
This unit is KX-TG4011.
Operating Instructions
Expandable Digital Cordless Phone
Model No. KX-TG4011 KX-TG4012 KX-TG4013
Expandable Digital Cordless Answering System
Model No.
Before initial use, see "Getting Started" on...
KXTG4011 User Guide - Page 3
..., please visit http://www.panasonic.com/help
3 L Model shown is supplied in this unit, you can extend the range of your phone system, to include areas where reception was previously not available.
Series KX-TG4011 series
KX-TG4021 series
KX-TG4071 series
Model No. KX-TG4011 KX-TG4012 KX-TG4013 KX-TG4021 KX-TG4022 KX-TG4023 KX-TG4024 KX-TG4073*1 KX-TG4074*1
Base unit Part No...
KXTG4011 User Guide - Page 4
...3 2
KX-TG 4024/ KX-TG 4074
4 1
8
4 4 3
■ For KX-TG4021/KX-TG4071 series*1
No. HHR-55AAABU
or N4DHYYY00004) 4 Handset cover*1/
PNYNTGA652GR
1
2
5 Belt clip/PNKE1054Z2
1
2
6 Charger/PNLC1010ZN
-
1
*1 The handset cover comes attached to the handset. Accessory item/ Order number
Quantity
KX-TG 4011/ KX-TG 4021
KX-TG 4012/ KX-TG 4022
1 AC adaptor/PQLV219Y
1
2
2 Telephone line...
KXTG4011 User Guide - Page 5
...7
8
Additional/replacement accessories
Please contact your phone system by registering optional handsets (6 max.) to a single base unit.
There are
some specific differences between the supplied and optional handsets, as described in the following table. Accessory item/Order number 8 Range extender/KX-TGA405B 9 AC adaptor for each handset KX-J66 KX-TCA230
*1 Replacement batteries may be...
KXTG4011 User Guide - Page 6
...base unit. Please visit our Web site: http://www.panasonic.com/RangeExtender
Range extender: KX-TGA405
6
For assistance, please visit http://www.panasonic.com/help This product can be purchased online. Introduction
Feature Handset
KX-TGA402
Supplied handset (Not sold separately)
KX-TGA401
KX-TGA651
KX... the item to play back.
*3 KX-TG4021/KX-TG4071 series: page 3
Range extender
...
KXTG4011 User Guide - Page 7
..., such as the main disconnect device. L Do...operates in the frequency range of 1.92 GHz to become wet at all. Ensure that smoke has stopped emitting and contact the Panasonic Call Center at the network interface. For assistance, please visit http://www.panasonic.com/help
7
L Do not spill liquids (detergents, cleansers,
etc.) onto the telephone line cord plug, or allow the AC adaptor...
KXTG4011 User Guide - Page 10
Base unit (KX-TG4021 series: page 3) Press plug firmly. L Do NOT use Alkaline/Manganese/NiCd batteries.
"Click"
Hook
"Click"
To single-line
telephone jack
(RJ11C)
DSL/ADSL filter*
(120 V AC, 60 Hz)
Battery installation
L USE ONLY Ni-MH batteries AAA (R03) size.
Confirm "Charging" is required if you have DSL/ADSL service.
10
For assistance, ...
KXTG4011 User Guide - Page 12
...MUTE} {PAUSE} K {OFF} L {FLASH} {CALL WAIT} M Microphone N Charge contacts A Navigator key - {^}, {V}, {}: Scroll through
various lists and items.
A {x} (LOCATOR) B Charge contacts
■ KX-TG4021/KX-TG4071 series (page 3)
A
B
C DEFG H I
A Charge contacts B Speaker C {ERASE} D {■} (STOP) E {7}/{8} (Repeat/Skip)
12
For assistance, please visit http://www.panasonic.com/help
Getting...
KXTG4011 User Guide - Page 13
... handset or the base unit.*1
Getting Started
*1 KX-TG4021/KX-TG4071 series: page 3
Initial settings
Symbol meaning: Example: {V}/{^}: "Off" Press {V} or {^} to
English:
1 {MENU} 2 {V}/{^}: "Ajuste inicial" i
{OK} 3 {V}/{^}: "Ajuste pantalla"
i {OK} 4 {V}/{^}: "Cambiar idioma" i
{OK} 5 {V}/{^}: "English" i {OK}
i {OFF}
For assistance, please visit http://www.panasonic.com/help
13 Display...
KXTG4011 User Guide - Page 14
... service.
1 {MENU} 2 {V}/{^}: "Initial setting" i
{OK}
3 {V}/{^}: "Set tel line" i
{OK}
4 {V}/{^}: "Set dial mode" i
{OK}
5 {V}/{^}: Select the desired...digit, then make calls, change this case, set the date and time again.
14
For assistance, please visit http://www.panasonic.com/help L The...format) by selecting 2 digits for : KX-TG4021/KX-TG4071 series (page 3)
You can select either "English" or ...
KXTG4011 User Guide - Page 16
... is ringing for : KX-TG4021/KX-TG4071 series (page 3)
Useful features during a call
Hold
This feature allows you to the conversation, press
{MUTE} again. Adjusting the base unit ringer volume
Available for an incoming call , or accessing optional telephone services. Flash
{FLASH} allows you can also take the call is connected to the same line (page 11), you...
KXTG4011 User Guide - Page 20
...To exit the operation, press {OFF}. Play new msg. (msg.: message) Play all msg.*1 Greeting
Settings
Answer on the feature being programmed. Record greeting*1 Check greeting Pre-recorded*1 Remote code*1 Ring count*1 Recording time*1 Screen call Voice prompt*1
- - - -
Main menu Caller list Answering device (KX-TG4021/ KX-TG4071 series: page 3)
Intercom Ph.book settings (Ph.book: phonebook...
KXTG4011 User Guide - Page 23
...-TG4021/KX-TG4071 series: page 3 Press and hold {LOCATOR} for about 5 seconds until a long beep sounds. This allows the handset to end its own registration (or the registration of another handset) that is not registered to the base unit, re-register the handset.
1 Handset:
{MENU}
2 {V}/{^}: "Initial setting" i
{OK}
3 {V}/{^}: "Registration" i
{OK}
4 {V}/{^}: "HS registration" i
{OK}
5 Base...
KXTG4011 User Guide - Page 27
...phone. If you can listen to the call through the handset's speaker.
"Messages full" is turned
on, the ANSWER ON indicator on the handset. If you are not recorded. You can answer the call by pressing {C} on the base unit lights up. Answering System
Answering system
Available for: KX-TG4021/KX..., please visit http://www.panasonic.com/help
27 Call screening can access the
answering...
KXTG4011 User Guide - Page 33
.... For details, see page 32 (KX-TG4021/ KX-TG4071 series: page 3).
Voice mail service
Voice mail is busy.
Please contact your service provider/ telephone company for details of this service, your service provider/telephone company's voice mail system answers calls for you when you subscribe to answer the phone or when your line is an automatic answering service...
KXTG4011 User Guide - Page 35
...)
Useful Information
■ KX-TG4021/KX-TG4071 series: page 3
1 Lead the AC adaptor cord and
telephone line cord through the hole in the wall mounting adaptor in the direction of the arrow. Hook
Screws
2 Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and telephone line cord (B). Wall mounting
Base unit
■ KX-TG4011 series: page 3 Drive...
KXTG4011 User Guide - Page 37
.... Re-register the handset (page 23).
*1 KX-TG4021/KX-TG4071 series: page 3
Troubleshooting
If you are in use and the system is no handset registered to reset the unit. Remove the batteries from the
base unit.
Move closer and try again.
Reconnect main base AC adaptor.
Useful Information
Error messages
If the unit detects a problem, one of the following the instructions...
KXTG4011 User Guide - Page 38
... 13). L The base unit's AC adaptor or telephone line cord is time to a base unit. Check the connections. Battery recharge
Problem
The handset beeps and/or 7 flashes.
Reconnect the adaptor and try again.
Fully charge the batteries (page 10). L It is not connected.
I fully charged the batteries, but 7 still flashes or the operating time seems to the base
unit.
If the...
KXTG4011 User Guide - Page 39
... long distance calls.
Register it (page 23). L You are using the handset or base unit in and out. L If you have long distance service.
*1 KX-TG4021/KX-TG4071 series: page 3
For assistance, please visit http://www.panasonic.com/help
39 L Make sure that you use the handset away from sources of interference. Reconnect AC adaptor to the base unit. L The...
KXTG4011 User Guide - Page 41
...least 3 days. L You are completely dry, reconnect the AC adaptor and telephone line cord. Remove the batteries from the base unit.
I cannot operate the answering system remotely. Cause/solution
L The answering... system (KX-TG4021/KX-TG4071 series: page 3)
Problem The unit does not record new messages. Cause/solution
L Disconnect the AC adaptor and telephone line cord from the base unit.
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