Oki B6500 Support Question

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Question posted by LabClinicoCorozal on April 19th, 2012

We Have A Black Line Across De Paper. I Want To Know How To Clean Or Change Ton

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Answer #1: Posted by support38611 on April 19th, 2012 11:19 AM

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support38611

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Hello. I am an Oki Data helpdesk technician from Oki Data America's. In regards to the black lines on the paper, this most likely is caused by the print cartridge itself and may have to be replaced.

If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected].

Related Oki B6500 Manual Pages

B6500 Safety, Warranty, and Regulatory Information (English, Fran栩s, Espa?ol. Portugu鱩 - Page 2

...; Do not connect this printer in any kind of the printer. Do not put the printer in a well ventilated area. The provided documentation explains how to the paper trays. Contact an electrician...not use your printer on the printer itself. • Unplug the printer before you put anything happens that indicates that will be damaged. If you clean it on the printer. Do not ...

Guide: Setup, B6500 (E/F/S/P) - Page 9

... under B6500 Series ...change by pressing the < > or < > button. By using the arrow buttons as follows: Admin Menu, Printer Settings, Paper...printer is displayed, then press the < > button. 4. The second line of the display contains the text [Menu], indicating that are in many languages. Among the printer settings that you have made on page 8. 1. At that point, the first line...

Guide: Setup, B6500 (E/F/S/P) - Page 10

...2. Click Properties. 6. Enter the printer's IP address or URL in the CD-ROM drive. The Installer screen appears. Using a Web Browser (Optional) Use your paper tray from the CD installer menu ...B6500 Series Setup Guide English - 10 Click Start → Settings → Printers (and Faxes) on the web browser and press the key. Keep these sheets handy: they contain information you want...

Guide: User's, B6500 Series (American English) - Page 17

Press the button then press the button on the printer driver, the optional accessory configuration and settings configured at the control panel B6500 User's Guide> 17 Displaying Optional Accessory Configuration and Paper Tray Settings When using this printer as a network printer and with SNMP protocol enabled, you wish to be printed. Cancelling Print Jobs at the...

Guide: User's, B6500 Series (American English) - Page 18

... on the [Options] tab. Click the [Device Options] tab. 3. B6500 User's Guide> 18 This section explains the procedure using USB or Parallel connection to manually set the items on the printer driver. 4. Important: • When using Windows XP as paper type or size. Even if you change the settings. From the [Start] menu, click...

Guide: User's, B6500 Series (American English) - Page 54

...: 1. Press SELECT to print the FX Fonts list. Press SELECT to print the PCL font list. B6500 User's Guide> 54 Press the < > button to print the Postscript fonts list. Print PCL Fonts .... 4. Press the MENU button on the first line of the display. 3. Information Menu The Information Menu provides access to the printer settings for Changing Setting Press SELECT to print the Menu Map.

Guide: User's, B6500 Series (American English) - Page 59

... the MENU button on the first line of the display. 3. Press the < > button until the text "Media Menu" is shown on the control panel. 2. B6500 User's Guide> 59 Press to set the Paper size auto sense feature on or off . Press the < > button to access and change the printer media settings: Submenus Default Setting Tray1...

Guide: User's, B6500 Series (American English) - Page 92

...setting. Press to this feature. Press the MENU button on the first line of the display. 3. Use the procedures in the following procedure to... toggle between the Yes and No options. Press the < > button to change the Job Accounting settings. B6500 User's Guide> 92 Press the < > button to begin printing the Job...printer. Press the < > or < > buttons to move through the submenus. 5.

Guide: User's, B6500 Series (American English) - Page 106

... Drum/Toner Cartridge" (P. 119) The paper loaded in black filled areas. " Usable Paper" (P. 37) The drum/toner cartridge is damp. Replace with a new drum/toner cartridge. Replace with a new drum/toner cartridge. Printed image smudges when rubbed with paper from a new ream. B6500 User's Guide> 106 " Loading Paper" (P. 41) The paper used is not suitable. " Replacing the...

Guide: User's, B6500 Series (American English) - Page 110

... detected Error message displayed for file status. Displayed on line 1, detail of flash. Status display for Face-Up tray unit failure. B6500 User's Guide> 110 Confirmation prompt used when CANCEL is required (replace fuser/rollers/etc.) Paper jam detected inside the printer. A user prompt that paper needs to be put into Tray 4. Error message for...

Guide: User's, B6500 Series (American English) - Page 124

.... 2. B6500 User's Guide> 124 Press the < > button to print the summary. REPORTS Storage Summary DESCRIPTION Prints summary information about the storage device including a list of the display. 3. NOTE > Network commands are not available when the printer is displayed (XXXX = Disc, Flash, or Compact Flash). 5. Press the MENU button on the first line of...

Guide: User's, B6500 Series (American English) - Page 133

C Tray module (one location). Follow this printer (two locations, total of the printer and the tray module. B6500 User's Guide> 133 The following procedure explains how to clean the feed roll set in the interior of this procedure also when cleaning the feed rolls inside of four), tray module (one location) and paper tray (one location) (3) Even...

B6500 Network Guide - Page 59

.... Check whether "Off-line" is faulty. The print language of the printer and that of the printer driver are different, set up for the printer and that of the printer has failed. Select the printer again from Macintosh and reprint. B6500 Network Guide> 59 Or, the network is displayed on the printer control panel. Or, paper jam has occurred...

Guide: User's, B6500 (English) - Page 16

... the control panel B6500 User's Guide> 16 at the moment will continue to delete and press the key. on the control panel. Cancelling Print Jobs at the bottom right From the displayed window, check the column, [Status]. Displaying Optional Accessory Configuration and Paper Tray Settings When using this printer as a network printer and with...

Guide: User's, B6500 (English) - Page 17

... paper type or size. From the [Start] menu, click [Printers and Faxes] and then display the properties of the [Device Options] tab will not be updated based on the printer itself. Users without administrator's rights can change the settings here, they will be reflected on the data obtained from Printer]. Click the [Device Options] tab. 3. B6500...

Guide: User's, B6500 (English) - Page 53

...Information Menu The Information Menu provides access to the printer settings for Changing Setting Press SELECT to print the Menu Map. ... submenu. Use the following table to access and change the printer information settings: Submenus Default Setting Print Menu Map This...MENU button on the first line of the display. 3. Use the procedures in the following procedure ...

Guide: User's, B6500 (English) - Page 58

... (US) else (A4) Available Settings On Off Procedure for Changing Setting Press < > or < > button to access and change the printer media settings: Submenus Default Setting Tray1 Auto- Press to enter the media menu. 4. Tray1 AutoSense must be off . Press the < > button to the paper tray settings. Media Menu The Media Menu provides access to...

Guide: User's, B6500 (English) - Page 91

... line of the display. 3. Use the procedures in the following procedure to enter the Job Accounting Menu to change the Job Accounting settings. Press to this feature. B6500 User.... 2. SubMenu Enabled Default Settings No Print Info Execute Reset Info Available Settings Yes No Procedure for Changing Setting Press < > or < > to save the setting. Press to toggle between the Yes and...

Guide: User's, B6500 (English) - Page 105

... the stains. Replace with toner. Symptom Dirt appears at equal intervals. Print a few pages to breakdown of paper is defective or damaged. " Usable Paper" (P. 36) The drum/toner cartridge is printed black. B6500 User's Guide> 105 Paper is not suitable. Printed image smudges when rubbed with a new drum/toner cartridge. The whole piece of high...

Guide: User's, B6500 (English) - Page 109

...line 1, detail of flash. Displayed for Duplex Tray. Un-specific "Load Paper" prompt. A user prompt that paper needs to be put into Tray 1. A user prompt that paper needs to be put into Tray 2. B6500 User's Guide> 109 Paper... when unformatted disk is required (replace fuser/rollers/etc.) Paper jam detected inside the printer. Error message displayed for "File Error xx" (where xx...