Oki B4350 Support Question
Oki B4350 Support Question
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Current Answers
Answer #1: Posted by waelsaidani1 on June 25th, 2014 1:10 PM
waelsaidani1
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May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
Case 1 - PCL data problem
The printer displays Fatal Error 02 and a 24 digit number similar to 439834B4, 433AB434, 433AADE4 will appear, this can happen after a job using the PCL driver has been sent to the printer.
Care must be taken when diagnosing this fault to disconnect the interface cable from the printer before cycling the power. If the cable is still connected, the print job causing the fault may be retransmitted and the fault will reoccur, leading you to believe the printer has a permanent error.
The workaround to this problem is to move the file to be printed to a location with a shorter path-name and reprint it.
The permanent solution is to upgrade the driver to v1.1.1.
Case 2 - Network problem
The printer displays Fatal Error 02 and a 24 digit number similar to 020BFA8D00, 0BFAB31C, 0BFAD120 will appear, this can happen even when the printer is idle.
The problem is believed to be Netware related. The workaround is to turn off the Netware protocol on the printer.
The permanent solution is to upgrade the printer's network firmware to version 01.64.
Related Oki B4350 Manual Pages
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 3
... indicators 16 Power on LED (green 16 Control button 17 Status Monitor 18 Using the Printer Status Monitor 18 Printer Setup Tab 19 Preferences Tab 21 Menu functions 21 Changing the display language 22 Printing menu settings 22 B4350, B4350n 23 Operator panel 23 Panel elements 23 Menu functions 24 Information Menu 25...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 4
... Installed options 47 Macintosh OS 9.1+ (PCL driver for B4350 only 47 Install the Driver 47 Adding the Printer for USB 47 Macintosh OS X.1+ (PCL driver for B4350 only 48 Install the Driver 48 Adding the Printer for USB 48 Adding the Printer for a Network 48
Operation 49 Printer settings in Windows 49 Printing preferences in Windows...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 5
... 69 Replacing the image drum 69 Resetting the drum counter 70 B4100, B4250 70 B4350, B4350n 70 Generating a cleaning page 71 B4100, B4250 71 Using the printer Status Monitor 71 Using the Control button 71 B4350, B4350n 71 Cleaning the LED array 72
Troubleshooting 73 Status and error messages 73 B4100, B4250 73...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 8
... 3 DIMM: to add PostScript emulation to give you crisp black and white pages at high speed on purchasing this OKI monochrome page printer. PRINTER FEATURES
> Four models to choose from: B4100, B4250, B4350, B4350n
> Memory: (B4100) 8MB; (B4250, B4350, B4350n) 16MB
> High speed printing: 19 pages per minute (B4100); 23 pages per minute (B4250...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 12
... extension 5. Top paper exit bin (150 sheets, face down) 3. Top paper exit bin extension paper guide 6. PRINTER COMPONENTS
Apart from the Operator panels, which are identified in the next chapter, the B4100, B4250, B4350 and B4350n printers look similar from the outside. Rear paper exit tray (50 sheets, face up) 9. Top cover release...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 14
Cooling fan 19. USB interface connection 20. Second paper tray (optional) connection (not available on B4100) 21. Parallel interface connection (not available on B4100) 22. 17. Power cable connection 18. Network card (optional on B4250, B4350, B4350n)
PRINTER COMPONENTS > 14 RS232 serial interface card (optional on B4350 only) 23.
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 15
It is useful to describe the Status Monitor software at this point as it provides the B4100 and B4250 status information and the equivalent of the menu control panel on the B4350 and B4350n. (See "Printer Drivers" for installation of the operator panels. OPERATOR PANELS
This chapter describes the function of the Status Monitor.)
OPERATOR PANELS > 15
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 21
... settings made in the following information about the B4350 printer. The menu functions and their default values are , overridden by the Status ...Selecting this tab lets you of a condition that requires your attention, e.g. Note, however, that many of these printer menus. The default Alert view setting ensures that the Status Monitor pops up to inform you choose the information displayed...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 42
B4350, B4350n
Using the control panel on your computer, the printer will not print and the LCD will display an error message.
> The following printer settings are given as follows. 1. Some ... repeatedly until the required paper feed is installed, paper feed automatically switches to be set manually on your printer, you can choose: > which paper to use > the size of the paper you wish to use...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 45
... machines. standard on the B4350n. (available as 2), ***** (3), etc. If you are connecting your printer is to the User's Guide for the network interface card for further details on the B4350, and B4350n).
INTERFACES
Your printer is equipped with a selection of a printer is not assured if a USB-compatible device is connected concurrently with the Ethernet...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 46
... using The Menu Installer on the CD-ROM supplied with your printer. 1. Click Continue. 5. Windows, and Macintosh (B4350 models only). Select your printer.
The Licence Agreement appears. PRINTER DRIVERS
This chapter describes how to install a printer driver on -screen prompts to complete your printer driver installation. Follow the on two types of operating system - NOTE
For...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 47
... "Confirming current settings" in the CD-ROM drive. 3. Double-click the OKI B4350 Mac Installer icon, then click
Continue and accept the License agreement. 7. Select the B4350USB icon. 3.
Activate Chooser from the drop-down menu located in your language. 6. PRINTER DRIVERS > 47 Click the Status Monitor button on the desktop. 4.
When the...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 48
... in the CD-ROM drive. 3. When the installation is complete, click Quit. Click Printers from the product list. Run the Print Center (Local HD → Applications →Utilities ... appears on the computer. 2. Double-click the OKI B4350 Mac Installer icon, then click
Continue and accept the License agreement. 7. Highlight your printer model from the menu bar. Check PCL Driver for ...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 49
... B4350n models. This dialogue usually specifies the name of the printer on the B4250, B4350 and B4350n printer models.
PRINTER SETTINGS IN WINDOWS
NOTE
The illustrations in the Windows printer driver will print your printer from Windows, the settings in this document. Next to the printer name is available as the particular application program is available on...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 55
...
1. The tabs available are the Layout Tab, the Paper/Quality Tab and the Job Options Tab. Set the number of the document.
3. PS emulation For B4350 and B4350n printers with the PostScript 3 option installed.
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 64
... sizes in each of font settings depending on your application.
3.
See the chapter entitled "Installing Options." The General and Advanced tabs are installed on your printer. You can set which optional upgrades are the same as for PCL emulation described earlier. The main tabs are the General Tab, Advanced Tab and...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 66
...used up faster. CONSUMABLE ORDER DETAILS
Item
Toner, B4100, B4250 Toner, B4350, B4350n Image drum
Life
2,500 letter @ 5% 6,000 letter @...genuine Oki consumables. The first toner cartridge installed in a new printer has to 5% print coverage;
At 5% print coverage, a .... graphics usually have higher coverage. Higher print density means toner is only an average: actual results may vary...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 67
B4350, B4350n
When the toner is running low, TONER LOW is a very fine dry powder contained in . ...cool, damp cloth to place the used in this is recommended that you change the toner cartridge. After Toner Low displays, the printer will make stains permanent.
CONSUMABLES AND MAINTENANCE > 67 WHEN TO REPLACE THE TONER CARTRIDGE
B4100, B4250
Replace the toner cartridge after ...
Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 69
...expose the drum to deteriorate. Always hold the image drum unit by the ends or from light. B4350, B4350n
When the drum reaches 90% of its life, a CHANGE DRUM message is displayed in... last approximately 25,000 pages continuous printing. This number is approximate because different numbers of the printer for more than this, please wrap the cartridge inside a black plastic bag to be out of...
Warranty, Certifications, etc. (AE, FRCan, LASpan, BrazPort) - Page 1
... than the second business day. The exchange printer will repair (or at its option, replace) at an...printer during shipment: failure to the original purchaser only. This Limited Warranty does not extend to solve your Oki Data dealer for authorized service locations. Call 1-800-654-3282 (1-800-OKI-DATA) for such warranty service information. OKI® B4100, B4250, B4350...
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