Oki B4250 Support Question

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Question posted by manuvace on February 17th, 2014

We have a Oki B4350 In School, No Print With Window 7. Window 7 Recognizes The

Window 7 Recognizes The Printer But No Print, We Can Support Please.

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Answer #1: Posted by support38611 on February 18th, 2014 5:25 AM

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support38611

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Hello,

I am a customer support technician at Okidata America.

The driver most likely is the problem.

If you are receiving an invalid data message the driver that you have installed may be the B4350PS driver.

The B4350PS driver will not allow you to print in Windows 8. I recommend you delete the current driver and reinstall using the instructions below.

During the installation, you will need to go to Start, Control Panel, Devices & Printers, Add a printer, select Local printer, select your port, usb, select usb virtual port, when you get to the list of manufacturers and printers, simply choose windows update, it may take a minute, then under manufacturer, scroll down to Oki and find the printer, select B4350 PCL, select it and continue the installation.

If you still have a problem, please give us a call at 1-800-Okidata for more interactive support.

Related Oki B4250 Manual Pages

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 2

...-Packard Company. Hewlett-Packard, HP, and LaserJet are registered trademarks of Oki Electric Industry Company, Ltd. While all reasonable efforts have been made to...cannot guarantee that changes in software and equipment made by the manufacturer. Microsoft, MS-DOS and Windows are registered trademarks or trademarks of their proprietors. Apple, Macintosh, Mac and Mac OS are registered...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 4

... and B4250 printers . 47 Installed options 47 Macintosh OS 9.1+ (PCL driver for B4350 only 47 Install the Driver 47 Adding the Printer for USB 47 Macintosh OS X.1+ (PCL driver for B4350 only 48 Install the Driver 48 Adding the Printer for USB 48 Adding the Printer for a Network 48 Operation 49 Printer settings in Windows 49 Printing preferences in Windows applications...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 5

... a cleaning page 71 B4100, B4250 71 Using the printer Status Monitor 71 Using the Control button 71 B4350, B4350n 71 Cleaning the LED array 72 Troubleshooting 73 Status and error messages 73 B4100, B4250 73 B4350, B4350n 73 Paper Jams 74 Input jam 75 Feed jam or exit jam 75 Print quality problems 76 Software problems...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 8

...; (B4250, B4350, B4350n) 16MB > High speed printing: 19 pages per minute (B4100); 23 pages per minute (B4250, B4350, B4350n) > Resolution: 600 x1200 dpi > Paper handling: 250 sheets; For your information, a summary of the main features of advanced features to give you crisp black and white pages at high speed on purchasing this OKI monochrome page printer. PRINTER FEATURES...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 14

Second paper tray (optional) connection (not available on B4350 only) 23. Power cable connection 18. USB interface connection 20. Network card (optional on B4100) 22. 17. Cooling fan 19. Parallel interface connection (not available on B4250, B4350, B4350n) PRINTER COMPONENTS > 14 RS232 serial interface card (optional on B4100) 21.

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 34

... shiny/glossy paper. > Do not use heavily embossed letterhead paper. > Avoid printing on the media you can use with your printer: > Paper and envelopes should be stored flat and away from moisture, direct ... both sides and putting paper through the printer twice. > Avoid using paper with perforations, cut-outs and ragged edges. > Do not use envelopes with windows or metal clasps. > Do not use...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 42

... here. NOTE When the AUTO TRAY SWITCH is set manually on the printer using the control panel as follows. 1. B4350, B4350n Using the control panel on your computer, the printer will not print and the LCD will display an error message. > The following printer settings are given as a guide only. Paper feed selection The paper...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 45

... data interfaces: 1. If you are connecting your printer is equipped with a selection of connecting or turning on the B4350) 5. Parallel - (not available on the B4350, and B4350n). This port requires a cable conforming to USB version 1.1 or above (not Windows 95 upgraded to Windows 98) or Macintosh. INTERFACES Your printer is to be used with other USB...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 46

... using The Menu Installer on two types of operating system - PRINTER DRIVERS This chapter describes how to install a printer driver on the CD-ROM included with your printer into your printer. Windows, and Macintosh (B4350 models only). Insert the printer driver CD-ROM supplied with your printer driver installation. The CD will autorun. (If it doesn't, click [Start...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 47

... OKI B4350 Mac Installer icon, then click Continue and accept the License agreement. 7. For those that are set up in the printer... 8. Close Chooser. PRINTER DRIVERS > 47 chapter. Select Mac OS9.1+ Install from the Apple menu. 2. Highlight the printer model. INSTALLED OPTIONS ... button on the computer. 2. Turn on the printer, then turn on the Menu Installer Screen. 2. Activate ...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 48

Double-click PCLDRV. 5. Highlight your printer model. Close the Print Center. Highlight your printer model from the drop down menu. 4. Double-click the CD icon that appears on the computer. 2. Open the MAC folder. Click Install. 8. Click Add. 5. PRINTER DRIVERS > 48 MACINTOSH OS X.1+ INSTALL THE DRIVER 1. Double-click the OKI B4350 Mac Installer icon, then click ...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 49

... Monitor menus, and you click Properties a new window opens which contains a short list of how to print your document. When you print documents from Windows, the settings in the Windows printer driver will override those which you change for as long as on the B4250, B4350 and B4350n printer models. In the Windows environment, PCL emulation is available as the...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 85

... Printing 38 Types 34 Exit paper jam 75 F Feed jam or exit jam 75 Feed paper jam 75 G Generating a cleaning page B4100, B4250 71 B4300 71 H Heavyweight paper or cardstock ..... 39 I Image drum Life 69 Replacing 69 Resetting counter B4100, B4250. 70 Resetting counter B4350, B4350n .. 70 Input paper jam 75 installed options Windows 47...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 86

... Paper jams 74 paper, using legal size 37 Power on LED B4100, B4250 16 Preferences Menu 21 Print order face down printing 37 face up printing 37 Print quality problems 76 Print settings how to save 51 printer components 12 Printer default settings Windows defaults 59 printer features 8 Printing Cardstock 39 Envelopes 38 Heavyweight paper 39 Label types 35 Paper & envelope...

Guide: User's, B4100, B4250, B4350, B4350n (American English) - Page 87

... queue priority 61 R Ready LED B4100, B4250 16 B4350, B4350n 23 Resolution setting in Windows 52, 58 S Separator page separating print jobs on a shared printer 63 Software problems 78 specifications general 81 paper and trays 83 Spooling Windows settings 61 status & error messages B4100, B4250 73 B4350, B4350n 73 status monitor 18 support materials 9 T Toner Cartridge life 66 how...

Warranty, Certifications, etc. (AE, FRCan, LASpan, BrazPort) - Page 5

... Approx. 700W Power B4250, B4350, B4350n Power save ...Windows and Windows NT are committed to : Oki Data Training & Publications Department 2000 Bishops Gate Blvd. Adobe and PostScript are registered trademarks of a power cord not supplied with the printer...OKI products, please visit Oki Data's multilingual web site at http://www.okidata.com. • For personalized, web-based support...

Installation Instructions: Second Paper Tray (500 Sheets) - Page 2

... (2). Note: To install paper in the tray. 3. The Printers (Printers and Faxes) dialog box opens. 2. Close Chooser. OS X.2 1. Activate Print Center from the Apple menu. 2. Select from the menu Printers → Show Info. 3. PostScript Emulation Driver Printers with Operator Panel Set AUTOTRAY on in the Printer Driver Windows® PCL Driver 1. Right click the Postscript emulation...

2nd Paper Tray Installation - Page 2

... Activate Print Center from the menu Printers → Show Info. 3. b. Printer with Operator Panel: Set AUTOTRAY on in the Status Monitor. The Printers (Printers and Faxes) dialog box opens. 2. Right click the Oki printer icon, then click Properties. 3. Click the Device Option(s) tab. 4. Click Start → Settings → Printers [Printers and Faxes for Macintosh OS X.1. Windows...

Guide: Software Installation B4250 (American English) - Page 3

... a USB cable, or a parallel cable. If you must install the printer drivers. Installation instructions are located on the CD supplied with your printer. NOTE Oki Data recommends using the printer, follow these instructions to computers with your printer. CONTENTS Local Printer Installation: Windows 4 Using the Status Monitor 6 Operator Panel Functions 7 3 Before using a USB...

Guide: Software Installation B4250 (American English) - Page 5

... order to complete the installation. Right-click OKI B4250(PCL) icon. 3. For more information, see "Using the Status Monitor" on page 6, and in the on -line User's Guide, you must have Acrobat Reader installed. 1. Click Next. 3. Click Start →Settings→Printers (and Faxes). 2. Click the Print Test Page button. Click the Documentation button...