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Oki B431dn Support Question

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Question posted by nicholas77 on November 20th, 2013

Printer Shuts Down

Hello i have recently bought an Oki B431DN printer, happy enough with the printer |:) But when the printer is left for a few hours it switches itself of, i have to switch it back on with the rocker switch on the side. Now i relise this is a power saving initiative, but i find it a pain, is there a way to turn this off. Thanks in advance Nick

Current Answers

Answer #1: Posted by support38611 on November 21st, 2013 5:30 AM
This answer was accepted by the poster of the original question.
support38611

Member since:
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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

Please give us a call at 1-800-Okidata. Additional information will be needed.

Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]


Answer #2: Posted by support38611 on December 6th, 2013 5:24 AM
support38611

Member since:
March 23rd, 2012

Points: 203,070
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Hello. I am an Oki Data helpdesk technician from Oki Data America's.

The printer comes with a toner cartridge and an image drum. The toner cartridge is a cylinder that sits and locks into the drum unit. When you lock the toner in the drum, the toner opens up and a portion of the toner falls in the drum unit. When you say the toner is half full, are you referring to the toner in the drum unit? It is possible that toner is in the drum well and the toner cartridge is empty. I recommend you check the printers toner usage. You can press the Menu button to go thru the differentt menu settings. Keep pressing Menu until you get to Usage menu, then press Item until you get to the Toner usage.

Please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

Related Oki B431dn Manual Pages

B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 4

...supplied with this product and should be read prior to setting up the printer. 1 Remove all shipping tape. 2 Remove any packing materials. 1 Printer 2 CD-ROM 3 Power Cable 4 Toner Cartridge • Black light...carton in case you need to ship or transport the unit. Printer Setup Check Package Contents Set Up the Printer Lift the printer and place it on the selected location. Prepare the Image Drum...
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 5

.... 3 Lift tape, then pull out protective paper as shown below. Note: Do not touch shiny green surface at each end into place in the printer locating the pegs (1) at bottom of the printer cavity (2). Lift out and discard shipping restraints. Note: Do not expose cartridge to light for more than 5 minutes. English 5
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 8

...: Requires UL approved bi-directional (IEEE 1284 compliant) cable. Connect the Parallel cable between the printer network port and the Ethernet hub or router. Note: Do NOT turn the printer on page 9. For further information please contact Oki Data at 1-800-OKIDATA or www.okidata.com. English 8 CAUTION! USB Connection Note: If installing...
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 9

... in a TCP/IP-enabled environment, you need to set up the printer on your network. Configure Settings Using a Web Browser (optional) Models B411dn, B431dn If you are working in the menu list. The CD will autorun...TCP/IP. 7 Enter the IP address (locate the address on the Print Menu Map in the left panel. 3 Click the Device Setting tab. 4 Click the Menu Setting button. 5 Click USER MENU...
B411 B431 Setup Guide (English, Fran栩s, Espa?ol, Portugu鱩 - Page 10

... the Print Center or Print Setup Utility or Print and Fax. 2 Click Add. 3 Click More Printers. 4 For USB, select OKI USB and quit. 5 For network models select OKI TCP/IP or Bonjour from the CD installer menu bar. 2 Click Install User's Guide. 3 Follow the on-screen instructions to activate the settings. Install the...
B411/B431 Safety/Warranty/Regulatory Guide - Page 4

... thirty (30) days or the remaining warranty period of the exchange unit. When Overnight Exchange is longer. The exchange printer will be on a parts only basis at no later than an authorized Oki Data service center. This Limited Warranty shall not apply to normal wear and tear and shall not apply if...
B411/B431 Safety/Warranty/Regulatory Guide - Page 6

...(FCC) Product Name B411 B411dn B431d B431dn Model Name N22200A N22201A N22202A N22203A 1. Laurel, NJ 08054-4620 1-800-654-3282 (1-800-OKI-DATA) FCC Radio Frequency Interference Statement ... void your authority to radio communications. Changes or modifications not expressly approved by Oki Data may cause harmful interference to operate this equipment in a commercial environment. FCC...
B411 B431 User Guide - Eng - Page 3

... 7 About This Manual 9 Abbreviations Used 9 Printer Components 10 Front View 10 Interior View 11 Rear View 12 Operator Panels 13 B411 Operator Panel 14 LED indicators 15 LCD 16 Online button ... (B431 53 Manual feed tray (B411 57 Paper Exit Paths 59 Setting the Paper feed, size and media 61 B411 62 B431 63 Interfaces 66 Printer Drivers 67 3 > B411/B431 Contents
B411 B431 User Guide - Eng - Page 4

... in Windows 68 Printing preferences in Windows applications 68 PCL emulation 69 PS emulation (B431 72 Setting from Windows control panel 77 Printer settings in Macintosh 82 Auto versus Manual Duplex Printing 83 Auto Duplexing: Models B411 and B431 83 Manual duplexing: Model B411 83 Manual duplexing: Model ...
B411 B431 User Guide - Eng - Page 7

.... • Multi Purpose tray for B411: to choose from: B411d, B411dn, B431d, B431dn (d denotes Duplex included and n denotes Network Interface Card included). • Memory: 64 MB. • High speed printing: - B411: standard Printer Control Language PCL6, PCLXL, Epson FX, IBM ProPrinter - B411: 40 ppm for Letter and 38 ppm for A4. •...
B411 B431 User Guide - Eng - Page 8

US Bond, 75 g/ m²). 8 > B411/B431 Introduction Additionally, the following optional features are available: • 64 and 256 MB RAM DIMM: to extend the main memory of your printer and speed up the processing of large files. • Second paper tray: to increase your printer's paper handling capacity by 530 sheets (20-lb.
B411 B431 User Guide - Eng - Page 9

...used in this . Abbreviations Used The following abbreviations are using more than one printer as a model and the illustrations/screenshots reflect this manual: ABBREVIATION MEANING Ctrl dpi...-line Memory Module duplex network card installed Light Emitting Diode Network Interface Card Printer Control Language PostScript (emulation) PostScript Emulation Random Access Memory 9 > B411/B431 About ...
B411 B431 User Guide - Eng - Page 10

... the Operator panels, which are described in open position 6. Operator panel (B431dn shown) 2. Output Stacker (150 sheets, face down) 3. Top cover release button 5. Multi Purpose Tray (only for B431; 50 sheets), shown in the next chapter, the B411 and B431 printers look similar from the outside. Front View 1. Paper Tray (250 sheets...
B411 B431 User Guide - Eng - Page 11

LED array 3. Manual Feed Tray (only for B411, single sheet feed), (shown in open position 5. Fuser unit 7. ON/OFF switch 2. Image drum 4. Interior View 1. Toner cartridge 6. Top cover 11 > B411/B431 Printer Components
B411 B431 User Guide - Eng - Page 12

Cooling fan 12 > B411/B431 Printer Components Power cable connection 2. LAN interface connection (only for B411dn and B431dn) 5. USB interface connection 4. Memory panel (to upgrade your printer's memory RAM DIMM) 6. Parallel interface connection 3. Rear View 1.
B411 B431 User Guide - Eng - Page 34

... FONT PRINT PPR FONT PRINT FX FONT DEMO 1 PRINT ERROR LOG USAGE REPORT ACTION EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE EXECUTE REMARKS B431dn only Is displayed only when 'USAGE REPORT' is enabled in the Print Statistics Menu Shutdown menu: B431 Printer Menu This menu shuts down the...
B411 B431 User Guide - Eng - Page 37

System configuration menu: B431 Printer Menu This menu adjusts general printer settings to suit the way you prefer to work. ITEM POW SAVE TIME PERSONALITY PARA PS-PROTOCOL USB PS-PROTOCOL NET PS-PROTOCOL CLRABLE ...REPORT START UP DEFAULT 1 MIN AUTO EMULATION ASCII RAW RAW ONLINE OFF 60 SEC 40 SEC 40 SEC 90 SEC CONTINUE ON OFF OFF REMARKS B431dn only B431dn only 37 > B411/B431 Operator Panels
B411 B431 User Guide - Eng - Page 41

... IN BUSY DISABLE DISABLE REMARKS USB menu: B431 Printer Menu This menu controls the operation of the printer's parallel data interface. Note This applies only to the B431dn model. 41 > B411/B431 Operator Panels Parallel menu: B431 Printer Menu This menu controls the operation of the printer's USB data interface. ITEM USB SOFT RESET SPEED...
B411 B431 User Guide - Eng - Page 66

... 1284 compliant) parallel cable. 2. These numbers depend on the B411dn and B431dn. This port is required when installing a network connection. 66 > B411/B431 Interfaces Note Administrator's authority is standard on the order of the same type, they appear as a network printer, please refer to the relevant section in the User's Guide for...
B411 B431 User Guide - Eng - Page 136

... x D x H Weight Printing method Print color Print speed Resolution Operating platform Emulations Interfaces Processor Memory Printer/Fuser life SPECIFICATION 14.5 x 15.5 x 10.5 inches (369 mm x 395 mm x 268 mm... Parallel port in compliance with IEEE 12841994 standard USB 2.0 High speed B411dn, B431dn: 100BASE-TX/10Base-T 297 MHz PowerPC 64 MB expandible to 320 MB 200,000 pages or 5 years...

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