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Oki B6300 Support Question

Oki B6300 Support Question

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Question posted by carlosx on March 20th, 2012

Code 006-335 Shutdown Again On B6300 Laser Printer Always Later Everyone Printin

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Answer #1: Posted by support38611 on March 29th, 2012 5:55 AM
This answer was accepted by the poster of the original question.
support38611

Member since:
March 23rd, 2012

Points: 203,070
1,120
points
Hello.  I am an Oki Data helpdesk technician from Oki Data America's.  In regards to error 006-335, this is a ROS Motor failure. Power off the printer for about 30 minutes. If the printer is attached to a surge protector or power strip, plug directly into a wall outlet, power the printer back on and check if the error clears. If not, unfortunately the printer will require service. To find local Oki Data authorized service centers, please go to the following link: http://esales.okidata.com/Oki_Dealer_Locator.process

If you have any further questions, please feel free to contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]

Related Oki B6300 Manual Pages

Warranty, Regulatory and Safety Information: English - Page 1

... a fully competent and responsible adult with the authority to consent to the entry of the servicing technician to the premises where the printer is located, and who will , for one of purchase (U.S. OKI® B6200 & B6300 Warranty, Regulatory, and Safety Information Limited Warranty: U.S. & Canada Oki Data Americas, Inc. (Oki Data) warrants this...
Warranty, Regulatory and Safety Information: English - Page 4

... product also conforms to the following safety standards: • UL1950 • CSA C22.2 No. 950 • EN 60950 • IEC 950 Class 1 Laser Device and CDRH Compliance This printer is frayed or damaged. - If you place it will require extensive repair work. The Center for Devices and Radiological Health (CDRH) of safe...
OKI B6200 & B6300 Warranty, Regulatory, and Safety Information: Multilingual - Page 1

... Oki Data service location for the warranty repair. This Limited Warranty extends to this printer. On-Site Repair does not include the replacement or repair of product consumables or ... the site prior to and throughout the time a service technician is present. OKI® B6200 & B6300 Warranty, Regulatory, and Safety Information English 1 Français 9 Español 15 Português...
OKI B6200 & B6300 Warranty, Regulatory, and Safety Information: Multilingual - Page 4

... not poke anything into it immediately and follow the procedures in the United States. The Center for having your printer near water. Use only a damp cloth; Allow enough room around the printer for laser products on a soft surface, such as a safety feature. If you are following the operating instructions Safety Compliance This product...
B6200/6300 Series Setup Guide - English - Page 6

... and effectively, please read this guide before using the printer. This guide assumes that you are on the B6300. INTRODUCTION WELCOME Thank you set up, install and operate your printer. 6 > INTRODUCTION This is applicable to help you for choosing an Oki B6200/B6300 Series printer. This User's Guide and other important user documents including the...
B6200/6300 Series Setup Guide - English - Page 9

... rated power outlet. The specifications that apply to your configuration. HANDLING THE PRINTER • The printer is available in the Installation Safety or Warranty and Regulatory Information booklet supplied with consumables weighs 20.4kg (45lb) (B6200) or 22.6kg (50lb) (B6300). To prevent fire or shock hazards, connect the power plug only to...
B6200/6300 Series Setup Guide - English - Page 10

... (for approximately 6,000 Letter pages at 5% coverage, i.e. 5% of the addressable print area is provided with your new printer. NOTE When the duplex unit is printed) • 250-sheet Paper Tray • Face Up (Rear) Tray (B6300 only) • Power cord(s) • Unpacking instructions and Quick Setup Guide • Safety and Warranty Booklet...
B6200/6300 Series Setup Guide - English - Page 11

... sheets (B6200) or 550 sheets (B6300) of the control buttons, indicators and display. For connecting the power cord. For connecting a parallel cable. For connecting a serial cable. INSTALLATION AND RELOCATION PROCEDURE > 11 LOCATING PARTS OF THE PRINTER The main parts of the printer and a brief description of the printer. Provide ventilation for the interior of...
B6200/6300 Series Setup Guide - English - Page 12

...that the installation location meets the following conditions: • Do not place the printer in fire or electric shock. 12 > INSTALLATION AND RELOCATION PROCEDURE The following diagram ... the machine weight - 20.4 kg (45lb) (B6200) or 22.6 kg (50lb) (B6300). PREPARING A LOCATION FOR THE PRINTER Place the machine on the side and rear panels. A poorly ventilated machine can cause excessive ...
B6200/6300 Series Setup Guide - English - Page 14

... up (rear) tray into position (2). 2. Push up (rear) tray can install the face up (rear) tray on the B6300 only. 1. INSTALLING THE FACE UP (REAR) TRAY You can be installed on this printer if required. NOTE A face up the rear output tray lever as shown in the diagram (1) and pull out the...
B6200/6300 Series Setup Guide - English - Page 23

... open the unit, then open the cover (2). NOTE When the duplex unit is installed, lift the lever on the top left side cover of the printer (1), and open the cover as shown in the diagram. INSTALLATION AND RELOCATION PROCEDURE > 23 INSTALLING THE OFFSET CATCH TRAY You can be installed on this...
B6200/6300 Series Setup Guide - English - Page 35

...the toner is supplied with a drum-toner cartridge with capacity 10,000 pages (B6200/B6300) or 17,000 pages (B6300 only). Do not open flame as this may damage the drum. • A drum... shutter protects the photosensitive drum from light. INSTALLING THE DRUM-TONER CARTRIDGE NOTE Your printer is not harmful...
B6200/6300 Series Setup Guide - English - Page 46

.../List] is not installed. > Reports/lists cannot be printed. 5. PRINTING A CONFIGURATION SUMMARY To check whether the printer is displayed, then press the < > button. 4. Press the button to restart. NOTE > The layout of the printer. > For B6300, [Rear Output Tray] is displayed in the column for Output Device even when the rear tray is...
B6200/6300 Series Setup Guide - English - Page 50

... the manual you want following the on the CD-ROM supplied with your printer has an optional duplex unit, internal hard drive, compact flash disk, additional memory, universal paper tray, or face-up rear tray and offset catch tray (B6300 only) installed, you must activate the installed options in both the PCL6...
B6200/6300 Technical Reference/User's Guide - Page 3

... used in the manual. This guide is a "Class I Laser System" that you for choosing this guide handy for a quick reference on B6300. Otherwise, it may lead to the instructions in the manual. Operate the machine according to unforeseen accident or machine breakdown. Keep this printer. Always read and follow these instructions before performing...
B6200/6300 Technical Reference/User's Guide - Page 118

...printer are done in the OkiWebRemote. Prints a list of logical printers created in the PCL print mode too. Note • Settings for TIFF logical printer are printed in TIFF print mode. Note • For B6300.../Lists Other than print data from the computer, this report to "List of Error Codes" (P. 102). Description of jobs with errors are done in the OkiWebRemote. Prints setting...
B6200/6300 Technical Reference/User's Guide - Page 135

... Specifications Product Specifications This Printer Item Machine type Printing system Fusion system Warm-up time Continuous print speed (A4 , plain) Resolution Gradation Contents Desktop Laser xerography Heat roller (oil... print speed 24 PPM 1-sided print: 24 sheets/min.*2 2-sided print: 16.3 sheets/min.*3, 4 B6300: Letter print speed 35 PPM / A4 print speed 34 PPM 1-sided print: 34 sheets/min.*2 ...
B6200/6300 Technical Reference/User's Guide - Page 139

A.2 Product Code List Printers Product code B6200 Product name B6200 B6200 B6200 B6200 B6300 B6300 Reference Printing speed: 24-ppm Country: America Voltage: 120 V Second tray: 250-sheet Output tray: 250-sheet Network function: ... Voltage: 220 - 240 V Second tray: 550-sheet Output tray: 500-sheet Network function: Standard 2-sided printing function: Optional A.2 Product Code List 135
B6200/6300 Technical Reference/User's Guide - Page 141

... to order these accessories as follows. Requires 128 MB or more memory capacity to B6300. You can be installed to use secure print and proof print features. Refer to... printer. Optional Accessories The main optional accessories are as necessary. Contact our Printer Support Desk to use this accessory to shift the output position for each job (offset output). Product code ...
B6200/6300 Technical Reference/User's Guide - Page 142

... Cartridge" (P. 111). Regular Replacement Parts The regular replacement part is as follows. Product code Product name Maintenance kit Reference Maintenance kit includes the fuser unit, transfer roll cartridge, and feed roll 138 A Appendix Use the consumables recommended for B6300 only. • For details on the replacement procedure of the consumables, refer to...

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