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Nokia Lumia 920 Support Question

Nokia Lumia 920 Support Question

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Question posted by Hzl62 on July 24th, 2013

Blank Screen

I have tried to turn phone off and back using method described.  But still a black screen  help

Current Answers

Answer #1: Posted by TommyKervz on July 24th, 2013 7:26 AM
This answer was accepted by the poster of the original question.
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,843
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Greetings - Your best bet is to hard reset the device back to its factory state as per the directions on the webpage linked to below (you will sadly loose all your data though)
http://www.hard-reset.com/nokia-lumia-920-hard-reset.html


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related Nokia Lumia 920 Manual Pages

User Guide - Page 2

...5 Take a photo 50 5 Use different scene modes 51 5 Download...Lumia 920 Contents Safety Get started Keys and parts Back, start, and search key Antenna locations Insert the SIM card Remove the SIM card Charge your phone First start-up Lock the keys and screen... methods 65 25 Internet 66 26 Define internet connections 66 26 Connect your computer to know your phone Personalize your 39 phone ...
User Guide - Page 3

... Make a calculation 83 Use your work phone 83 Phone management & connectivity 84 Keep your phone up to date 84 Use a high speed connection 85 Wi-Fi 85 NFC 86 Bluetooth 89 Memory and storage 90 Copy content between your phone and computer 91 Security 91 Access codes 93 Help and support 95 Find your phone label 96 Product...
User Guide - Page 4

...use. © 2012 Nokia. INTERFERENCE All wireless devices may be dangerous or illegal. KEEP YOUR DEVICE DRY Your device is made of the device or attempt to operate the vehicle while driving. GLASS PARTS The device screen... Switch the device off when cell phone use with the IEC/EN 62684 standard, and that comply with this product. Stop using the device until the glass is ...
User Guide - Page 6

... key, you were in remains open in , press . The phone must be used with antennas affects the communication quality and may corrupt data stored on the supported languages, go to the previous screen you were in the background. • To control your phone with your phone to be switched off before inserting the SIM card...
User Guide - Page 10

Do not attempt to your warranty. Switch the phone on , and start -up Learn how to get your new phone up and running. Press and hold the power key, and drag the lock screen down. © 2012 Nokia. To replace the battery, take the device to remove the battery from the device. Unauthorized battery...
User Guide - Page 11

... on your phone, and add to them when you play games on the start screen, swipe left, and tap Settings > email+accounts > add an account. Tip: Forgot your phone, follow the...use the same username and password on your phone with your phone - To create a Microsoft account, you in the phone. 2. Or on your phone • Keep track of and lock your lost phone with Find My Phone...
User Guide - Page 12

... locked automatically. © 2012 Nokia. Set the keys and screen to avoid accidentally making a call . Press the power key. Unlock the keys and screen Press the power key, and drag the lock screen up , tap emergency call when your phone is in your pocket or bag? To make an emergency call during the initial...
User Guide - Page 19

... to turned on the supported languages, go to On . For info on . Press and hold . 2. When using the magnifier, use your phone with ...use your phone with two fingers. Magnify the screen Switch Screen magnifier to On , and double-tap the screen with your voice Got your hands full, but need to the mobile network and switches your phone. © 2012 Nokia. On the start screen...
User Guide - Page 25

...; The camera viewfinder can also do the following: Set the phone screen to save power on your phone. • Always charge the battery fully. • Mute unnecessary sounds, such as key press sounds. • Use wired headphones, rather than a mobile data connection. • Stop your phone scanning for Download new content. • Switch Bluetooth on only...
User Guide - Page 26

... your phone in portrait or landscape mode. Tap a text box. © 2012 Nokia. Data roaming means using a mobile data connection. Tap Wi-Fi. 2. On the start screen, swipe left, and tap Settings. 1. Tip: To save on data costs when traveling, save on space, you want to use the optimal connection method, change the Wi-Fi, mobile data...
User Guide - Page 52

... key. © 2012 Nokia. Take a photo of even the tiniest details, use the front camera of your phone? Use sports mode to take better photos even in Scenes, tap Night. To switch to... move the camera closer to video recording, tap . Tip: You can be tricky to take great photos? Use night mode. 1. Take a photo in the dark Want to get small objects, such as flowers, in...
User Guide - Page 66

...-Fi connection is then created. 1. On the start screen, swipe left , tap Settings > cellular, and switch Data roaming options to roam. A Wi-Fi connection is generally faster and less expensive than using your phone to the internet when roaming, especially when abroad, can use your phone's mobile data connection with your laptop but don't have access...
User Guide - Page 74

... The availability of Store and the selection of charge? All rights reserved. 74 Use a USB cable to sync music and videos between your phone and computer. Tip: You can also use the Windows Phone app to sync your music collection between your phone and computer. 1. In your computer's file manager, such as Windows Explorer or...
User Guide - Page 79

... on a SharePoint site. 1. Tap the Word file you want to start screen. Add a comment Tap > . Create an Excel workbook With Microsoft Excel Mobile, you want to the start . Tap . 2. Tap Office, and swipe... travel to the office to places. 2. With Microsoft Excel Mobile, you can pin it to edit. 4. All rights reserved. 79 Tap a blank Word file or a template. 5. You can edit the documents...
User Guide - Page 80

... a workbook Tap the Excel file and . Tap a PowerPoint file, and turn your presentation, tap > save your phone to see. 5. To edit a slide, tap . 7. Delete a document Phone memory filling up? Tap phone or any Office documents you want to portrait mode, and tap the blank area under the slide. 6. Tap Office, and swipe to a cell Tap...
User Guide - Page 81

... document, tap 2. Tap . 3. Tap Save to start screen. With Microsoft SharePoint Workspace Mobile, you can save your note. 4. A copy is downloaded to the start . Instead of a document on your default Personal (Web) notebook on your phone, your changes will be saved and synced to your phone, tap and hold the note, and tap pin...
User Guide - Page 97

...and the content if the files on recycling, see "Mobile Phone Recycling Explained in data costs. You may ask that such...content. Revocation of such DRM software does not affect the use of content protected with an associated license that corrode electronic .... If your device on your device. The following suggestions help prevent uncontrolled garbage disposal and promote the recycling of non...
User Guide - Page 99

...wireless device to the ear opposite the medical device. • Turn the wireless device off if there is any wireless phone for information on any reason to determine if it can endanger ... using your hearing aid or cochlear implant, to determine if you have any interference. To use a telecoil-equipped hearing aid with this device that interference is committed to making mobile phones ...
User Guide - Page 101

To provide the service described above, your mobile phone number, the serial number of your phone and services, you use the phone for the first time. Your cellular phone is also designed to meet...This information may be used as specified in different SAR values. Nokia support messages To help you take maximum advantage of your phone, and some identifiers of the mobile subscription may be ...
User Guide - Page 104

User Guide Nokia Lumia 920 Index A access codes accessibility accounts airplane mode See also offline mode alarm clock alarms antennas apps audio messages B background picture backing up content battery -charging -...

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