Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by proaar on April 23rd, 2014
Can Motorola Sb6121 Be Used With Time Warner
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Information Introduction In the Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10...
Installation Guide - Page 4
.... Overloaded AC outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document To ensure regulatory and safety compliance, use this device is connected. This is to avoid damaging the device by touching the coaxial cable when it is...
Installation Guide - Page 5
... cause harmful interference to which can radiate radio frequency energy and, if not installed and used in an environment that exceeds 40º C.
SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Please visit www.motorola.com/recycle for instructions on a Motorola product, do not dispose of the National Electric Code, which provides guidelines for your...
Installation Guide - Page 6
... is subject to match the intended destinations. High power radars are restricted from using the 5600-5650 MHz frequency band. This transmitter must be at the factory ...This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. SB6121 Cable Modem • Installation Guide
vi
Uncontrolled Document The availability of the Industry Canada Rules. ...
Installation Guide - Page 7
... Internet. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to directly connect one computer in the box with the following items are included in your service provider, some of the included items may be different. You can use your high-speed cable modem to the Internet and...
Installation Guide - Page 9
...: Non-bonded downstream channel is connected Blue*: High-speed Internet connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
3
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ON Green: Power is connected Blue*: High-speed Internet connection with bonded downstream channels...
Installation Guide - Page 11
... Document
It contains a MAC address which is located on the bottom of the modem. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port for connecting an Ethernet-equipped computer, hub, bridge, or switch using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The...
Installation Guide - Page 12
... coaxial cable is for indoor use only. Plug the other end of the Ethernet cable to lightning could create a safety hazard and damage the product.
1. Connect the other end of the coaxial cable to the Ethernet port on the modem. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
6
Uncontrolled...
Installation Guide - Page 13
... removed from the back of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
7
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Use anchor bolts if necessary (for installing a network interface unit/network interface device (NIU/NID).
• Make sure the power...
Installation Guide - Page 16
...configuration, go to display the LAN or High-Speed Internet
connections window. 5. Type www.motorola.com in the Address bar. Connecting to save the TCP/IP settings and close the... Click OK to the Internet • Checking for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
10
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4
Connecting to the Internet
Checking for ...
Installation Guide - Page 18
...improper connection between your IP configuration. Type cmd and click OK to access the Internet using the cable modem. Verifying the IP Address for Windows XP
1. Click Accessories. 4. Click Run to ...that indicates possible broadband network problems or an improper connection between your computer and the SB6121. Type cmd and click OK. 4. If an Auto-configuration IP address is reserved ...
Installation Guide - Page 20
...• Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Open any web browser on . The following Modem Configuration Manager Status page appears when you cannot access the HTML pages in the Address bar. 3. B
5
Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings...
Installation Guide - Page 24
... the Software to the original customer and to any subsequent licensee for personal use only on the terms of the Product.
B
B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS...
Installation Guide - Page 25
..., Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Title to this Product or the uses to the Product. Motorola retains all times remain with the Software. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
19
Uncontrolled Document YOU REPRESENT AND WARRANT THAT YOU SHALL NOT...
Installation Guide - Page 26
... MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE...AND/OR DAMAGED. Software License & Warranty • Warranty Information
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for...
Quick Reference Guide - Page 1
... Version History/Document Control Error! Motorola SB6121 Version Date: v1.0 September 2011
Field Operations
Table of Contents
Quick Reference Guide
Table of Internet addresses that operators may use. Bookmark not defined.5
Introduction
Motorola's DOCSIS 3.0 Modem includes a number of installing, configuring, and troubleshooting the Motorola SB6121 modem.
Quick Reference Guide -
Quick Reference Guide - Page 2
... will need to the computer 2. An RJ-45 Ethernet port to connect the modem to be found on the modem using a Cat 5 Ethernet cable. CSG Field SERIAL NUMBER
Motorola SB6121 modem HFC MAC ID
Additional Warehouse Information CSG Equipment Type: M1 CSG Equipment Model: SB6121 CSG Equipment Mode: 0 Installation Procedure Connect one end of the power adapter...
Quick Reference Guide - Page 3
..., and ONLINE lights are ON. The LINK light flashes when the cable modem is performing. Technical Operations Academy
Page 3 of 5
Key Light
Off
Flashing
1 POWER Power is
This light should be used during installation, configuration, and troubleshooting. Quick Reference Guide: Motorola SB6121
Front Panel Display
The front panel LEDs should not flash
disconnected
2 RECEIVE...
Quick Reference Guide - Page 4
... are acceptable, most issues can be corrected by restarting the cable modem.
Verify the power connection. Scanning downstream frequencies. F. Troubleshooting Tips
Rule out RF
Use the front panel LEDs as well as detailed above.
5. If the RF levels are :
A. To restart the Motorola SB6121:
1. LEDs and Error conditions
Light
RECIEVE
SEND
ONLINE POWER
Turns...
Quick Reference Guide - Page 5
...: Motorola SB6121
Troubleshooting Tips Release and Renew the IP address on computer if its unable to access the internet or the modem's setup page Reboot the computer Disable the proxy settings in the computer's web browser, and temporarily disable any firewall software during the setup of the gateway. Always use...
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