Motorola SB6121 Support Question
Motorola SB6121 Support Question
Find answers below for this question about Motorola SB6121.Need a Motorola SB6121 manual? We have 2 online manuals for this item!
Question posted by windjw99 on July 8th, 2014
How Do I Check My Firmware Sb6121
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Related Motorola SB6121 Manual Pages
Installation Guide - Page 3
... Box ...1 Contact Information ...1 System Requirements...1 Product Overview Front Panel...3 Rear Panel...4 MAC Label ...5 Installing the Modem Connecting the SB6121...6
Using the Energy Conservation Switch 7 Wall Mounting the Modem ...7
Wall Mounting Template...8 Connecting to the Internet Checking for an Internet Connection 10 Configuring TCP/IP for Windows 7 10 Configuring TCP/IP for Windows...
Installation Guide - Page 4
...not likely to persons, including the following:
• Read all safety precautions. SB6121 Cable Modem • Installation Guide
iv
Uncontrolled Document Give particular attention to avoid damaging the ...wall outlet.
• Always first touch the coaxial cable connector on the cable modem when disconnecting or reconnecting the Ethernet cable from the type of power source indicated on...
Installation Guide - Page 5
...Environment by Recycling
When you see this device, ask the service technician to perform safety checks to qualified service personnel.
• This device should not be determined by one or... radio frequency energy and, if not installed and used in a particular installation. SB6121 Cable Modem • Installation Guide
v
Uncontrolled Document Do not spray cleaners directly on a circuit...
Installation Guide - Page 6
...body (including hands, wrists, feet, and ankles) must not be at the factory to match the intended destinations. The firmware setting is restricted to the following two conditions: • This device may not cause interference, and • This ... 5150-5250 MHz frequency band is not accessible by the end user. SB6121 Cable Modem • Installation Guide
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Installation Guide - Page 7
... information for connecting to directly connect one computer in the box with the modem.
If you obtained the modem from your home or business to the Internet and other online services. B
1
Introduction
The Motorola® SURFboard® SB6121 DOCSIS® 3.0 Cable Modem provides high-speed Internet access to the Internet.
This guide provides product...
Installation Guide - Page 9
... connection with bonded upstream channels
Green: Startup process completed
Product Overview • Front Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Front Panel
B Product Overview
The SB6121 front panel icons provide the following modem status information for an Internet connection
Green: Non-bonded downstream channel is connected Blue...
Installation Guide - Page 10
... and Ethernet connections. Note: To increase the bandwidth available for RECEIVE and SEND channel connections. Rear Panel
1 2
3
Product Overview • Rear Panel
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Your service provider may also implement bonded channels for receiving and transmitting data, your service provider.
*Blue icon...
Installation Guide - Page 11
... the MAC address marked HFC MAC ID to your Internet Service provider. The SB6121 rear panel contains the following cabling port and connectors:
ITEM 1
DESCRIPTION
Ethernet port...or switch using an RJ-45 cable
2
Coaxial cable connector
3
+12VDC Power connector
B
MAC Label
The SB6121 Media Access Control (MAC) label is a unique, 48-bit value that identifies each Ethernet network device....
Installation Guide - Page 12
... cable is for indoor use only.
Plug the power cord into an electrical wall outlet. 5. Installing the Modem • Connecting the SB6121
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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3
Installing the Modem
Connecting the SB6121
This product is connected to avoid damaging them. 3. Hand-tighten the connectors to a cable outlet or splitter...
Installation Guide - Page 13
... underside and maximum screw head diameter of 9.0 mm to concrete, masonry, a wooden stud, or some other solid wall material. Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Using the Energy Conservation Switch
The Energy Conservation switch is a Power on/off button used to shut...
Installation Guide - Page 14
...water, gas, or electrical lines.
1.
B
Before drilling holes in the wall, check the structure for the spacing needed between the wall and underside of the screw head:...modem, reconnect the coaxial and Ethernet cable. 4. Verify that the cable modem is still securely attached to mark the holes. 2.
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem...
Installation Guide - Page 15
B
Installing the Modem • Wall Mounting the Modem
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 16
...4
(TCP/IPv4) Properties window. 10. Connecting to the Internet • Checking for your cable modem to retrieve an IP address. Click Change adapter settings to Verifying the IP .../IP section for an Internet Connection
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Connecting to the Internet
Checking for Windows 7. When you complete the...
Installation Guide - Page 17
...Version 4 (TCP/IPv4) Properties window. 11. Be sure Internet Protocol (TCP/IP) is checked. 6. When you to allow access to display the LAN or High-Speed Internet
connections window... network connection for your permission to Verifying the IP Address for Windows Vista
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Uncontrolled Document Select Internet Protocol (TCP/IP) ...
Installation Guide - Page 18
...169.254.0.0 to access the Internet using the cable modem. If an Auto-configuration IP address is configured to open a command prompt window. 6. Check the following: • Your cable connections •....0.0 to display the IP Configuration. This can see cable-TV channels on your computer and the SB6121. Click Run to open a command prompt window. 6. If an Auto-configuration IP address is...
Installation Guide - Page 19
.... Renewing the IP Address for more information. Type exit and press Enter to the Internet • Renewing the IP Address for Windows 7, Vista, or XP
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Installation Guide - Page 20
... any web browser on . Note: If you first log on a computer connected to your service provider for more information.
Monitoring Your Modem • Starting the Modem Configuration Manager
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Monitoring Your Modem
Use the SB6121 Modem Configuration Manager to the original factory settings.
Installation Guide - Page 22
... is connected via the Ethernet port, check that the Energy Conservation switch is ON (pushed in).
• On the front panel, note the status of the icon lights as described in Configuring TCP/IP.
Call your service provider if you have to reset the SB6121 modem configuration to its original factory settings if...
Installation Guide - Page 24
... YOU INSTALL, DOWNLOAD OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMWARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE...B
Software License & Warranty
SURFboard SB6121 DOCSIS 3.0 Cable Modem
Motorola, Inc. Software License & Warranty • Software License
SB6121 DOCSIS 3.0® Cable Modem • Installation Guide
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Quick Reference Guide - Page 4
...firmware upgrade DOCSIS 3.0 modems have dual-colored LEDs to rule out potential signal issues. Unplug the cable modem from power and wait approximately 1 minute.
3. Restart the computer. Modem processing for DHCP, TFTP, and TOD. Modem...
Verify the power connection. To restart the Motorola SB6121:
1. Technical Operations Academy
Page 4 of steps when first connected to power and ...
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