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Motorola HX550 Support Question

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Question posted by perkyjayknoll on January 5th, 2015

What Is Wrong With This Picture

My Motorola Hx550 will not do any text only calls with the software..... THIS IS NOT WHAT I EXPECTED!!!!!!

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Answer #1: Posted by MotoAgents on February 18th, 2015 11:28 AM

MotoAgents

Member since:
June 27th, 2014

Points: 554,130

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Hello perkyjayknoll,

You can try doing this Hx550-Reset It could be helpful

Regards,

Emilio

Motorola Support

MotoAgents

Related Motorola HX550 Manual Pages

HX550 Quick Start Guide - Page 3

... and may be illegal. Congratulations Your Motorola HX550 Bluetooth® headset delivers everything you just how easy your headset into this guide. Always obey the ...motorola.com/support Caution: Please read the important safety, regulatory and legal information at the back of this handy guide, and in a matter of your headset is to stay connected including clear calls, hands-free texting...

HX550 Quick Start Guide - Page 4

Your headset the important parts Call Button Microphone Micro USB Charging Connector Volume Button (on side) Earhook Ear Speaker Status Light (on side) Boom Microphone 2 Your headset

HX550 Quick Start Guide - Page 5

Any attempt to remove or replace your battery will damage your product. Charge it . Charge it let's get you up and running Status Light Red/Yellow = charging Green = fully charged While your headset is designed to last the life of your headset. It should only be able to use it 3 Note: Your battery is charging, you won't be removed by a recycling facility.

HX550 Quick Start Guide - Page 6

Basics a few essentials to the open (extended)/closed (folded) position. Wear it You can optimize the fit of your headset on and off To turn your headset with the on & off , flip the boom to get you started Turn on -ear hook, in -ear hook 1 Rotate and turn your ear hook for left or right use. 4 Basics in -ear hook or ear gels with no hook.

HX550 Quick Start Guide - Page 7

Basics 5 2 Fit in-ear hook onto earpiece. 3 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth. On-ear hook 1 Rotate and turn your ear hook for left or right use. 2 Flex the hook and loop it over your ear, and point the headset microphone towards your mouth.

HX550 Quick Start Guide - Page 8

Ear Gel 1 Remove on-ear hook from headset: 2 Fit the ear gel on the earpiece and place it on your ear by placing the loop in the bend of your ear: 6 Basics

HX550 Quick Start Guide - Page 9

... prompted for help). Ready to pair". 5 Follow the voice prompts to connect your phone to the Motorola HX550. Pair & connect connect and go Pair & connect with your phone 1 Turn off " on page 4 for help). 4 Put the headset on your ear (see "Turn on & off any Bluetooth devices previously paired with your phone, you...

HX550 Quick Start Guide - Page 10

... light rapidly flashes in blue and you hear "phone 2 connected", your headset is now your primary phone (or "phone 1") for help). 3 Turn on the Bluetooth feature on... your phone. 4 Turn on your headset. 5 Put the headset on the first phone while the second phone is connected. When your headset successfully pairs with your headset. 2 Turn your headset off (see "Turn on & off" on ...

HX550 Quick Start Guide - Page 11

..., and your headset off and on the headset. Repeat for the second phone. If your phones and headset are successfully connected, you want to turn your phone's Bluetooth feature is on your first phone. Pair & connect 9 Your headset and phone will connect automatically. Tip: You have 20 seconds to call and press Call/Send key. Test...

HX550 Quick Start Guide - Page 14

... level is ... hear... your chat time Press and hold both Volume buttons while not on a call. Talk time check your remaining talk time is high" more than 3.5 hours To save battery power, turn off the headset when you shows... If light and/or you don't use it for an extended time. 12...

HX550 Quick Start Guide - Page 15

...headset if light shows... three blue flashes powering on/off steady blue pairing/connect mode rapid blue/purple connection successful flashes quick blue flash incoming/outgoing call on phone 1 quick purple flash incoming/outgoing call on phone 2 slow blue pulse connected (on a call... to a phone) slow purple pulse connected call muted steady red attempting to connect quick red flash low...

HX550 Quick Start Guide - Page 16

Closing the boom will also save battery life. 14 Status light Note: After one minute on a call or 20 minutes of inactivity, the light stops flashing to conserve power, but the headset remains on.

HX550 Quick Start Guide - Page 17

Press and hold the Call button while turning on /off Follow the voice prompts to turn these settings. Settings 15 Note: Some features are phone/network dependent. Settings make changes to these features on/off: • Reset to factory default Caution: This action erases all pairing information stored in your headset. • Caller...

HX550 Quick Start Guide - Page 18

... your phone is steadily lit in blue. If the indicator light is flashing in your headset, you can reset the headset by pressing and holding the Call button and both Volume buttons until you hear "Welcome to the Motorola HX550. Make sure your phone is on and the Bluetooth feature is searching for devices. If...

HX550 Quick Start Guide - Page 21

.... • New batteries or batteries stored for a long time may explode. Third Party Accessories Use of Motorola accessories, visit www.motorola.com/products 19 For a list of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may void your battery and charger near a heat...

HX550 Quick Start Guide - Page 22

...: • Type or read texts. • Enter or review ...practices can 't hear people speaking near you cannot concentrate on the use headsets or headphones at high volume. • Avoid turning up the volume to...be found at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in your area. • Enter destination information into a navigation device before your call or other application ...

HX550 Quick Start Guide - Page 26

... and vibration Don't drop your product, use alcohol or other inappropriate materials. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be disposed of products or electrical accessories (such as chargers, headsets, or batteries) with the national collection and recycling schemes operated by your region. Recycling...

HX550 Quick Start Guide - Page 27

... and International Trade. The Governments of the United States of America and Canada may include copyrighted Motorola and third-party software stored in the United States and other media. Thank you for warranty coverage. Software Copyright Notice Motorola products SoftwareCopyrightNotice may restrict the exportation or re-exportation of America and Canada. Laws in semiconductor...

HX550 Quick Start Guide - Page 28

... ownership by this Warranty Cover? Monaural Headsets. Limited lifetime warranty for the lifetime of the original warranty or for the United States and Canada What Warranty Does this written warranty: Products and Accessories Products Covered Products and Accessories as follows to new Motorola Products, Accessories, and Software purchased by consumers in materials and...

HX550 Quick Start Guide - Page 32

Contact your service provider for changes/modification to the transceiver. MOTOROLA and the Stylized M Logo are examples only. Caution: Motorola does not take responsibility for details. Product ID: Motorola HX550 Manual Number: 68016146001-B 30 Copyright & Trademarks Motorola Mobility, Inc. If you need to be accurate at : 1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD...