Get support for Motorola H15

Motorola H15 Support Question

Motorola H15 Support Question

Find answers below for this question about Motorola H15.
Need a Motorola H15 manual? We have 2 online manuals for this item!
Question posted by mykey556969 on April 4th, 2020

I've Charge It All Night . When It's Not On The Charger Nothing Happens No Matte

What buttons I push. On the charger it. Blinks red green and yellow then pauses on yellow. If I hold down the volume it begins blinking purple fast.

Current Answers

Answer #1: Posted by techyagent on April 4th, 2020 5:18 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,790
1,110
points
Sounds like it won't hold a charge at all, so I guess you can't check to see if it still works with the phone, right?

You can try seeing if it will charge with another charger or via USB -- that might help determine if it's the headset or the charger that's at fault.

I agree that the device should still be working. Is it still under warranty? I think it must be, so if you can't get it to work, you can exchange it.

Please click here:-

https://motorola-global-portal.custhelp.com/ci/fattach/get/593372/1361470574/redirect/1/session/L2F2LzEvdGltZS8xNTg2MDAyNjY4L3NpZC9mVUFDR25qQWZpZDd0dCU3RWhObzVTZ09uOFg5MV9qeEhpbSU3RXl3RUp5QXRLd0laXzdLUlFVdDRUR24zMEt1UDRTcmEzQUYxdGJyNVBMaG9HSmtRWUN0MDN5M0NMYWlSSTRnJTdFZlE4SnRlclVDSkRsZlN2RE56QWtiZVElMjElMjE=/filename/H15_QSG.pdf

Thanks


Techygirl

Related Motorola H15 Manual Pages

Quick Start Guide - Page 1

... Indicator Light Volume Down Button Boom OU BEGIN d Legal Information pamphlet and follow its instructions. miliarize yourself with your new MOTOPURE with travel charger: 1 Remove plastic seal off of ear cushion on . MOTOPURE™ H15 Quick Start Guide BEFORE YO Before using the included travel charger or desktop charger. When the headset's battery is charging. Along w provided...
Quick Start Guide - Page 2

...Phone Your phone's Bluetooth feature is fully charged (about 2 s hours), the headset indicator light turns green. 3 Remove headset from charger. Charging with desktop charger: 2 1 Plug in your phone. Note: Headset is charging. until you must turn it finds. 2 Select Motorola H15. 3 Select OK or Yes to indicate headset is in blue to pair your headset with your phone. 4 Enter the passkey...
Quick Start Guide - Page 3

...voice dial functionality. 4 To connect to the headset. TIPS FOR USING H15 WITH TWO PHONES Use the following tips when using H15's multipoint technology: Incoming calls can be prohibited ... Call button and either phone via different key actions: - USING A SECOND PHONE? The headset automatically connects to make a call . The last paired phone is accessible from either Volume button until you...
Quick Start Guide - Page 4

...headset boom. Make sure the L indicator light on your headphones is on and steady when your phone is now in pairing mode. My headphones worked with my phone. If you have confirmed the Bluetooth feature is blinking red, press and hold both Volume buttons and the Call button...Green, Red...H15 See Features and Functions Guide on the reverse side for information on using your H15 SHOOTING My headset...
Quick Start Guide - Page 5

...: ● flashes blue slowly after flashing purple/blue (if paired and connected with a phone), or ● becomes steady blue (if ready to complete initial setup of your headset's earpiece speaker like shown, and placed onto your ear when using your headset. To turn OFF your H15, open the headset boom. Therefore, we recommend trying all...
Quick Start Guide - Page 6

... talk time based on charge status. Headset Indicator Red Yellow Green Available Talk Time Less than 1 hour 1 to 3 hours Greater than 3 hours USING YOUR DESKTOP CHARGER While in a call . CHANGING FOR USE ON OTHER EAR You can wear your H15 headset on and still connected to answer the call or connected, press and release both Volume buttons. Be sure to...
Quick Start Guide - Page 7

... boom or tap the call button (if boom is in the "Search" bar on hold), and hear a tone Reject second incoming Press and hold either Volume button until you hear a tone ...tone One short tone when pressing Volume button during a call Tap both Volume buttons until you hear a tone Note: Your H15 supports both Handsfree and Headset Profiles. Accessing call Volume at www.motorola.com/rtte....
Quick Start Guide - Page 8

... light, press and hold both Volume buttons while turnng headset on . See "Tips for using H15 with Two Phones" for more than 50% charge Green Charging complete Quick blue flash Incoming call on primary phone Quick purple flash Incoming call on secondary phone INDICATOR LIGHT CONTINUED With No Charger Plugged In Headset Indicator Headset Status Red flash Idle (not connected...
User Manual - Page 4

... the device in your regional authorities for the Environment by Recycling When you see this H15 is subject to Directive 1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte...Recycling Mobile Phones and Accessories Do not dispose of mobile phones or electrical accessories, such as chargers or headsets, with part 15 of Conformity (DoC) to the following two conditions: (1) This device may...
User Manual - Page 5

...for both charging and storage. Bluetooth headset Desktop charger 1 Call Button 2 Volume Buttons 3 Speaker 4 Multi-color Indicator light 5 Boom 1 Power Indicator light 2 Headset Charging Connector 3 Charger Port Charging your headset, a desktop charger is charging. Charging with your headset See figure 2 on page 1. Along with travel charger The indicator light turns red when the...
User Manual - Page 6

... on desktop charger with desktop charger The desktop charger light is lit, and the headset indicator light turns red when the battery is automatically answered. When there is an incoming call, simply take up to 3 hours Greater than 3 hours 5 English Charging with the boom open. It should only be removed by pressing and holding both Volume buttons. Quick battery...
User Manual - Page 7

.... Therefore, we recommend trying all the supplied ear cushions with multiple ear cushions. You can wear your H15 headset on your headset. The headset comes ready for the right ear. The indicator light first flashes blue 3 times, then: UÊÊÊy>Ã…iÃÊLÕi v&#...
User Manual - Page 8

...rm by default. UÊ Ê-iiVÌÊ Motorola H15 in your headset off. Before you can use the headset. The phone lists Bluetooth devices it with your phone's user's ... on the headset and initiate pairing. Re-open the boom to power on -screen prompts. Please check your phone. 1 Ensure headset is successful when the headset indicator flashes purple and blue...
User Manual - Page 9

...button and either Volume button until you to make and receive calls from the headset. - When the call , the idle phone is automatically reconnected to the headset. Use the following tips when using H15... enabled devices like your personal and business phones. 1 To pair a second phone to your headset, follow these steps : ÊÊU vv iÃÊœÀÊ`iÛˆVi...
User Manual - Page 10

... after the tone Answer a second incoming call Press and hold the Call button (places first call on hold), and hear a tone Reject second incoming call Press and hold either Volume button until you hear a tone Transfer a call from the headset to the phone Press both Volume buttons and Call button, and hear a descending tone Mute or unmute a call functions...
User Manual - Page 11

...In To Travel Charger Headset Indicator Red Yellow Green Headset Status Battery level less than 50% charge Battery level above 50% charge Charging complete 10 To disable the indicator light, press and hold both Volume buttons while turning headset on . English Indicator lights With No Charger Plugged In Headset Indicator Off 3 blue flashes Steady blue Quick blue/purple flashes...
User Manual - Page 12

English With the Headset Plugged In to Desktop Charger Headset Indicator Red Yellow Green Quick blue flash Quick purple flash Headset Status Battery level below than 50% charge Battery level above 50% charge Charging complete Incoming call on primary phone Incoming call on secondary phone Audio tones Audio Tone Ring tone Short tone High to high tone No audio ...
User Manual - Page 13

... in blue, first turn off the other device, then close and reopen the headset boom. Press and hold both Volume buttons and the Call button for devices. My phone doesn't find my headset Make sure the indicator light on your headset is turned on only temporarily, you have any devices previously paired with my phone...

Similar Questions

Why Will My Motorola Buds Not Turn On Or Charge?
I have had my Motorola Buds for about 15 months and have not had any issues. I used them on Sunday 3...
(Posted by vanfosson5 7 years ago)
Charging And Use Oh Hk250 Bluetooth Headset
I have a Motorola HK 250 headset that flashes red when I hook up the charger, but when I remove the ...
(Posted by Anonymous-157774 8 years ago)
Motorola H15 Will Not Charge
(Posted by HALLEzedg 9 years ago)
Ask a New Question
Use the box below to post a new question about this Motorola product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Motorola Manuals

Find free Motorola H15 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

Motorola Reviews

View thousands of Motorola user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Motorola customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Motorola customer service rankings, employee comments and much more from our sister site.