Motorola ELITE SLIVER Support Question
Motorola ELITE SLIVER Support Question
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Question posted by shanas on May 15th, 2014
Motorola Silver Elite Problem Cannot Hear The Prompts Voice
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Current Answers
Answer #1: Posted by motohelper on May 22nd, 2014 3:17 PM
motohelper
Member since:
June 11th, 2013 Points: 451,600
Member since:
June 11th, 2013 Points: 451,600
Hi,
Sorry to hear that. Try to unpair the device from your phone, power it off for a few seconds then pair it again and observe if the issue was resolved. You can also try to reset the headset to factory settings. Press and hold the Call button while turning on the headset to start Settings menu, then follow the voice prompts to change them. The second option is for Reset to factory default.
If this won't work, you can contact our support organization.They should quickly offer you a replacement if the device is still in warranty. Motorola offers a standard one year warranty on your device, barring liquid or physical damage from the date of your purchase.
Here's how to contact us https://motorola-global-portal.custhelp.com/app/mcp/service/
Hope this helps.
https://forums.motorola.com/pages/home
Related Motorola ELITE SLIVER Manual Pages
User Manual - Page 3
.... But it 's impossible to ignore. Check it 's barely noticeable. Check it out
here's what you can do Get clear calls and rich sound with your MOTOROLA ELITE SLIVER the Bluetooth® headset that is so small, it out 1
User Manual - Page 7
On
2 Put headset on (turn on . Voice prompt: "pairing complete"
Enter "0000" if prompted
Connect & go
let's get you connected
Easypair method
1 Turn Bluetooth on )
Voice prompt: "Welcome to Motorola Elite Sliver" "ready to pair"
Follow the voice prompts.
3 Enter passcode.
4 Complete. Connect & go 5
User Manual - Page 10
Press the Call button. make a voice dial call redial last call
mute or unmute a call
end a call change call volume answer second incoming call . Press and hold the Smart button until you hear a tone.
Basics
standard features, advanced quality
Calls
To...
Press the Smart button while in a call
Press the Call button and...
User Manual - Page 13
You'll hear " connected" as each device connects with your second device as normal and follow the voice prompts. • To use the feature as normal, see "Connect & go" on page 5. • Once paired, to connect to pair, see "NFC method" on .
Now pair your headset. • To use headset features, such as voice dial and redial...
User Manual - Page 14
Call time
You hear a voice prompt telling you how much talk time you have left when turning on an incoming call from " on your caller's number, then you don't use it for second incoming calls. To save battery power, turn off the headset when you hear "call .
Cool features
Note: These features don't work for an...
User Manual - Page 16
Settings
Press and hold the Call button while turning on the headset to turn these features on/off, then follow the voice prompts to change them: • Language selection • Reset to factory default
Caution: This action erases all pairing information stored in your headset. • Voice Interface • Caller ID • Multipoint (two phone) connections...
User Manual - Page 17
... reopen earpiece). Find more at www.motorola.com/support.
You hear "ready to help
Troubleshooting
A few frequently asked questions-with the headset are turned off then on . If the indicator light is flashing in blue, first turn off the other device, then turn your headset off . we've here to pair". Follow voice prompts to reset...
User Manual - Page 18
... and headset again. Follow voice prompts to pair. Ready to reset headset. See "second device" on only temporarily, you may need to the Motorola Elite Sliver. " My headset connected before, but now it's not working. Make sure your phone is on and the Bluetooth® feature is turned on (close and reopen earpiece). Ready to the Motorola Elite Sliver. You hear "Welcome...
User Manual - Page 20
... product's battery: • During charging, keep your battery and charger near a heat source.* High temperatures can potentially cause damage.* • Do contact your retailer or Motorola if your product has been
damaged by dropping, liquids or high temperatures. DOs • Do avoid leaving your product in your car in high temperatures...
User Manual - Page 21
... mobile device or accessory for a long time may take more time to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may void your product's performance. While driving...in certain areas, always obey the laws and regulations on the use of Motorola accessories, visit www.motorola.com/products
Driving Precautions
Responsible and safe driving is your area.
19 ...
User Manual - Page 22
... noise from any source for the use headsets or headphones at www.motorola.com/callsmart (in the vehicle. • End your hearing checked. • Enter destination information into...voice activated features (such as voice dial) and speaking features (such
as audible directions), if available. • Obey all local laws and regulations for extended periods of time may affect your hearing...
User Manual - Page 23
... away from small children. Your product or battery may be hazardous to small children.
Children
Keep your product or battery in loud sounds, possibly causing hearing injury. • Improperly handled batteries could result in a fire.
These products are not toys and may require recycling in accordance with local laws.
User Manual - Page 24
For indoor use tools.
Listening at full volume to music or voice through a headset may damage your household waste. See "Recycling" for more information.
Near Field Communication mark. Do not use only. Symbol
Definition Do not dispose of your product or battery with your hearing.
22
User Manual - Page 25
... the Product Approval Number from your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (to Motorola products that carry one of the following EUConformance CE compliance information is in the "Search" bar on ... Number. European Union Directives Conformance Statement
The following CE marks:
Hereby, Motorola declares that this product is applicable to R&TTE Directive) at www...
User Manual - Page 26
... are designed to correct the interference by the user. However, there is encouraged to try to provide reasonable protection against harmful interference in a particular installation. Motorola has not approved any interference received, including interference that bear the FCC logo on , the user is no guarantee that to operate the equipment.
User Manual - Page 27
... of an oven or dryer, as defined in the product specifications available at www.motorola.com), the following two conditions: (1) This device may not cause interference and (2) This device must accept... any kind Don't expose your Motorola product, please keep it does get wet, don't try to the following information applies. Since...
User Manual - Page 29
...waste, or in the United States and other media. Software Copyright Notice
Motorola products SoftwareCopyrightNotice may return unwanted products and electrical accessories to distribute or reproduce... software. Please contact your regional authorities for copyrighted software, such as chargers, headsets, or batteries) with your local or regional authority. Recycling
Recycling
Products & ...
User Manual - Page 35
..., bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your expense, to a Motorola Authorized Repair Center. What Other Limitations are There? ANY IMPLIED WARRANTIES, INCLUDING WITHOUT...
User Manual - Page 37
... charges may not be available in all areas; Consumer Advocacy Office 600 N US Hwy 45 Libertyville, IL 60048 www.motorola.com Note: Do not ship your product to return your service provider for hearing impaired) 1-800-461-4575 (Canada) Certain features, services and applications are network dependent and may apply. Km 128...
User Manual - Page 38
.... The "N-Mark" logo is a trademark or registered trademark of Motorola Trademark Holdings, LLC. All other product specifications, as well as ...Motorola does not take responsibility for changes/modification to change or modify any information or specifications without notice or obligation. Product ID: MOTOROLA ELITE SLIVER (HZ750) Manual Number: 68016693001-A
36 All rights reserved. Motorola...
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