My Magic Jack Keeps Telling Me No Audio Found.what Do I Do?

the calls are coming in and i am getting dial.if i try to make a call or answer a call however i hear nothing.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by Odin on September 15th, 2012 9:09 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,670

1,100
points

Your magicJack may not work properly, or at all

if you're not logged on to your Windows user account,
if it's not running,
if it's not properly secured,
if the phone cord is not secured or is broken,
if you're not connected to the Internet,
if your Internet speed is too low,
if without a powered USB hub several phones are used to generate power from a USB port,
or if your magicJack device is defective.

If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. You can also reset the device, as explained here.

If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html. If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

Self-Service Support
... me , are other people saying about magicJack? Free magicJack and a years unlimited USA calling Move Over, Skype, Here Comes Something Easier The magicJack Gives Free Phone Calls Use magicJack to make free phone calls with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP Jul 2, 2009...
Self-Service Support
... magicJack work with it Magic Jack magicJack Offers Free VoIP Calls via Any Phone From my TED Gift Bag magicJack promises super-simple VoIP What are other people saying about magicJack? PC Speakers Do Not Work Can I use magicJack on magicJack compared to make free phone calls magicJack - What is the call quality on an Apple...
Self-Service Support
... magicJack? Jul 21, 2009 Check call logs online How do I make calls to countries outside the US and Canada on my call log as an unanswered call logs? Accessing Voicemail Can I dial International Calls? Additional call records or call history? Does magicJack have traditional “Call Waiting”? Why can see it come up on magicJack? I can 't I receive calls on the right-hand side...