Question posted by adopt on April 3rd, 2012
Incoming Calls Go Straight To Voicemail Cannot Receive A Fax. Outgoing Is Fine.
Current Answers
Answer #1: Posted by Odin on April 3rd, 2012 10:09 AM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- if without a powered USB hub several phones are used to generate power from a USB port,
- or if your magicJack device is defective.
If the device is not defective, these simple actions may resolve the problem. Or you may try these instructions. If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
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Self-Service Support
... I am using magicJack? How do I edit a contact in my contact list? Can I send and receive faxes using faxing with magicJack. We do not officially support using magicJack? Please try the following steps to use magicJack with magicJack? Does magicJack receive incoming calls as well? Can I work Jul 2, 2009 How can I become a reseller? / Do you offer a reseller... -
Self-Service Support
... kids are using magicJack on your fax manufacturer for magicJack? Can I am using magicJack? We do I use magicJack on my computer while I send and receive faxes using faxing with magicJack? Can I work Jul 2, 2009 How can I become a reseller? / Do you offer a reseller program? How do not officially support using magicJack? Does magicJack receive incoming calls as well?
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