Question posted by jamesschneider50 on November 24th, 2011
All I Get Is A Dial Tone
Current Answers
Answer #1: Posted by Odin on November 24th, 2011 10:44 AM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- or if your magicJack device is defective.
If the device is not defective, simple actions will resolve the problem, as outlined here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
... Calls? How do I have traditional dial tone with your magicJack. If the call ? Please make sure that the magicJac k softphone reads "Ready to the computer. How do I review or access my call records or call history? Please make a telephone call goes through, please try using the softphone dial pad on the telephone handset Can... -
Self-Service Support
... Calls? If the call goes through, please try using the softphone dial pad on your magicJack connected to Call" please contact Tech Chat ...2, 2009 What if I am calling also need to Call" and you include the area code when dialing a number. Does the person I have traditional dial tone with your telephone or headset. If it does, please unplug your phone from your magicJack and leave your ... -
Self-Service Support
... calls you can only register one additional number per magicJack. You have NO dial tone? Once logged in, click on magicJack compared to call quality on the button named " Register Phone Number " under " International Dialing ". How is the call International numbers through magicJack? OR Click here Enter the phone number you will receive an email with...
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