Lexmark X340 Support Question
Lexmark X340 Support Question
Find answers below for this question about Lexmark X340.Need a Lexmark X340 manual? We have 6 online manuals for this item!
Question posted by grantnikki on January 11th, 2012
Problem Receiving Faxes
Clients send faxes to us but they do not print out yet the confirmation does aswell as the Fax Call Log with all the RECV Fax details etc date time and number. What could the problem be? How can I retrieve all these faxes.
Current Answers
Related Lexmark X340 Manual Pages
Sending a fax using the computer - Page 1
... a document open , choose File > Print. 2 From the print options pop-up menu, choose Fax PDF. 3 Type the fax number in the printer driver. 3 From the Print dialog Fax screen, type the name and number of faxing documents directly from software programs. Sending a fax from your desk.
If you the flexibility of the fax recipient.
Getting ready to send a fax using the computer
1 d From the...
Sending a fax using the computer - Page 4
... the Printer pop-up menu, choose Select a driver to add your printer fax model, and then click Add. If you receive an error, "No fax modems were found", follow these directions to use. c From the Print Using pop-up menu, choose Add Printer. Sending a fax using the computer
4 b Select the printer from the dialog that appears...
Troubleshooting Guide - Page 2
...8226; Minimize the number and size of graphics and
images in use new, dry paper. • Make sure the front door is securely latched on
both sides of the envelope. Print speed is slow....Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure the guides are using the...
Troubleshooting Guide - Page 4
... does not correct the problem, replace the photoconductor. or Click Start Control Panel Printers and Other Hardware Printers and Faxes.
2 Double-click the Lexmark X340/X340n/
X342n icon.
3 Click Printer, and make sure that the paper size settings match the paper in the tray.
Fax troubleshooting
Cannot send or receive a fax
• Check the...
Troubleshooting Guide - Page 5
... Ready prompt.
• If you wish to have been a problem with the quality of the original document is satisfactory.
• Resend the fax.
MFP receives a blank fax
• Ask the sender to make sure it if necessary. As an alternative, dial the telephone number manually. Received fax has poor quality
Ask that the sender:
• Check that...
User's Guide - Page 4
...Chapter 6: Faxing 42
Sending a fax ...43 Sending a fax automatically 43 Sending a fax manually 43 Sending a fax to a group (broadcast fax 44 Sending a fax at a scheduled time (delay send 44 Adding a prefix before dialing 45 Adding a pause while dialing 45
Receiving a fax ...45 Receiving a fax automatically 45 Receiving a fax manually 46
Forwarding faxes ...46 Printing fax activity reports...
User's Guide - Page 7
... resources:
Setup sheet
Description
Where to find
The Setup sheet gives you instructions for installation instructions.
Finding information about the MFP
The Lexmark™ X340/X340n/X342n Multifunction Printer (MFP) comes with the MFP.
• Maintenance • Troubleshooting • Safety
CD
Description The CD contains drivers, software, and publications files. User's Guide...
User's Guide - Page 14
... to complete the installation.
Note: The printer is required. Other devices (such as described in the setup steps.
Getting the MFP ready to pass through the printer, as a telephone or answering machine) can connect the printer to make copies or send and receive faxes without using a computer.
1 Make sure you want a digital connection such...
User's Guide - Page 15
Setup steps may vary depending on connecting the MFP to fax 15
3 Connect the other en of the MFP, and then plug it into an... to the MFP to the LINE port
telephone wall jack. Note: For more information on your telephone is located to make copies or send and receive faxes without using a computer.
1 Make sure you have the following:
• A telephone • Two telephone cords • A...
User's Guide - Page 19
... off. Connect the MFP to an active telephone line to a telephone or answering machine. Connect the MFP to send and receive faxes. The ethernet port and the USB port cannot be used at the same time.
Lift the MFP. Connect the MFP to a computer using an ethernet cable. 16 24
23 22 21
17...
User's Guide - Page 46
...) • Forward-The MFP sends the fax to the designated fax number. • Forward and Print-The MFP prints the fax and then sends it to the designated fax number. Forwarding faxes
Use the fax forwarding feature if you hear a fax tone, press Start.
Forwarding faxes 46 b Press Menu. Choose which incoming faxes to accept by setting the MFP to receive faxes. d Press . There are going...
User's Guide - Page 84
... copy troubleshooting
Problem MFP does not print or respond
Print speed is normal.
Minimize the number and size of graphics and images in use. Restart the computer.
Make sure the MFP is installed correctly. Make sure the toner cartridge is set as the default printer. 1 Click Start Æ Settings Æ Printers and Faxes or Printers...
User's Guide - Page 88
...198; Printers and Faxes. 2 Double-click the Lexmark X340/X340n/X342n icon. 3 Click Printer, and make sure no check mark appears next to Pause Printing. 4 Make sure ...number. 5 Click OK. 6 Click Scan Now. Scan troubleshooting
Problem Scanner does not respond
Scans very slowly
Scan was unsuccessful.
If you
want to use .
Make sure the MFP is set as the default printer and is done before sending...
User's Guide - Page 89
... other device is working correctly.
Call your telephone company to print any faxes that it directly to see Error messages troubleshooting on page 91. Check to the telephone line.
Can send but not receive faxes Load paper to obtain the keypad sequence for temporarily disabling Call Waiting. Fax troubleshooting
Problem
Solution
Cannot send or receive a fax Check...
User's Guide - Page 90
... make sure it if necessary.
Problem
Solution
Can receive but not send faxes Make sure the document is satisfactory. • Resend the fax. Check the Prefix setting. 1 From the control panel, press Fax. 2 Press Menu. 3 Press or repeatedly until FAX DEFAULTS appears. 4 Press . 5 Press or repeatedly until Prefix appears. 6 Press . 7 Enter the numbers you wish to the Ready...
User's Guide - Page 91
...print media into the jack. 4 If you still do not hear a dial tone, plug a different telephone into the manual feeder. For more information, see Cannot send or receive a fax on page 32. Make sure the MFP is working correctly. If the fax...fax. For more information, see on page 28.
Place a test call to the telephone number...
Error messages troubleshooting
Problem Change Media
Close ...
User's Guide - Page 94
... a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 12A2405 for USB attach....X340 (7003-100), X340n (7003-x050), and X342n (7003-110) have been tested and found to comply with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA). Operation is not responsible for any interference received...
User's Guide - Page 95
...date and time it unlawful for example, 03 is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may result in the devices.... If you disconnect the equipment until the problem is also compliant. For repair and warranty ...
User's Guide - Page 103
... 91 error messages troubleshooting 91
F
fax activity reports 47 Fax Advanced menu 23 Fax Call log 47 Fax Defaults menu 24 Fax Job log 47 fax troubleshooting 89 faxing
adding a pause 45 adding a prefix 45 at a scheduled time 44 canceling a fax job 50 delay send 44 forwarding 46 receiving a fax automatically 45 receiving a fax manually 46 sending automatically 43 sending manually 43 to a group...
User's Guide - Page 104
... toner cartridge 61 reports fax activity 47 Fax Call log 47 Fax Job log 47 menu 22 Phone Book 48
S
safety information 2
Index
scan troubleshooting 88 scanner glass
cleaning 67 loading documents 37 scanning configuring additional applications 56 documents 55 from an application 56 options 59 using the computer 55 sending a fax at a scheduled time 44 automatically 43...
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