Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by contact47412 on June 13th, 2011
I Have Just Replaced My Toner,and Is Giving An Error 'missing Cartridge' 31.05
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Related Lexmark X264dn Manual Pages
Wireless Setup Guide - Page 33
... it on page 34. A method of limiting access to your wireless network by a DHCP server
A computer or router that gives a unique IP address to each device on wireless routers or access points. A device that lets computers or printers talk to each other over a network without an access point or router
A wireless network that...
User's Guide - Page 150
... printing a network setup page. At this procedure multiple times until the print remains faded, and then replace the cartridge.
Ordering toner cartridges
When 88 Cartridge Low appears or when the print becomes faded:
1 Remove the toner cartridge. 2 Firmly shake the cartridge side-to-side and front-to-back several times to let you purchased the printer. In other...
User's Guide - Page 180
... the printer. to redial the fax number. Waiting
The printer has received data to print, but is waiting for the message to clear.
31.yy Replace defective or missing cartridge
The toner cartridge is waiting to stop the defragment operation and
Troubleshooting
180
Unsupported USB hub, please remove
Remove the unrecognized USB hub. Try one or...
User's Guide - Page 185
.... 4 Adjust the ADF guides. 5 From the printer control panel, press .
293 Paper Missing
The scanner was instructed to scan using the ADF, but there is jammed or the number of... the front door, and then remove the photoconductor kit and toner cartridge. • Remove Tray 2.
2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed them. 4 Close any open doors or trays...
User's Guide - Page 190
...replace the toner cartridge. THE COPY IS TOO LIGHT OR TOO DARK
Adjust the copy darkness setting.
Poor copy quality
These are some examples of the following:
CHECK THE DISPLAY FOR ERROR MESSAGES
Clear any error...8226; Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print • Skewed lines • ...
User's Guide - Page 224
...TERMS.
DEVICE LICENSE ...replacement is licensed for, and designed to Lexmark for use , you . Lexmark toner cartridges are available through www.lexmark.com, may be used only once. Replacement toner cartridge...cartridge alternative to stop working after a delivering a fixed amount of toner. This limited warranty gives you agree to: (1) use only genuine Lexmark toner cartridges...
User's Guide - Page 228
...185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 ... Unformatted flash detected 181 54 Network software error 181 54 Standard network software error 182 550-sheet drawer
installing 22 56...an unresponsive printer 176 checking an unresponsive scanner 192 checking device status on Embedded Web Server 158
cleaning ADF separator ...
User's Guide - Page 231
... white streaks 208 streaked horizontal lines 206 streaked vertical lines 207 toner fog or background
shading 205 toner rubs off 205 toner specks 206 print quality, poor avoiding by selecting paper and
specialty... 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory ...
User's Guide - Page 232
...error 181 54 Standard network software
error 182 56 Standard USB port
disabled 182 58 Too many flash options
installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto
Disabled 186 88.yy Cartridge... Toner is low 179 Unsupported USB device,...output bin 179 replacing
photoconductor kit 153 toner cartridge 151 reports ...
Maintenance Guide - Page 7
... remains faded, and then replace the cartridge. You can also see the status of this printer is near its end of life. Ordering supplies
To order supplies in your area.
Recommended toner cartridges and part numbers
Part Name Toner Cartridge High Yield Toner Cartridge
Regular Cartridge X264A21G X264H21G
Lexmark Return Program Cartridge X264A11G X264H11G
Ordering a photoconductor...
Service Manual - Page 45
...the tray wear strips. 7013-XXX
Cartridge error messages
Error 30 31 32
Description Invalid refill Missing or defective cartridge Unsupported print cartridge
Action Replace the cartridge. Carefully remove the tray and ...
Remove the toner cartridge/PC kit. See "Controller board service check" on page 2-30. See "Media feed clutch service check" on page 2-26. Paper jam error codes (200...
Service Manual - Page 46
...toner cartridge/PC kit and inspect the input sensor flag.
Inspect the wear strips in the tray. See "Main motor service check" on the manual input sensor.
Possible causes include multi-sheet feed, media size (length) problem, pre-staged media in the tray, and replace if they are worn. Possible causes: slow or missing... sensor. 7013-XXX
Error
Description
Action
200.12
Media...
Service Manual - Page 47
Verify that the pick tires are worn.
Replace the pick tires if necessary. Remove the toner cartridge/PC kit and check for obstructions between input and exit sensor...create hsync during auto alignment 200.36 Lost hsyncs during auto alignment
Check the printhead. 7013-XXX
Error
Description
Action
200.27
Printhead Driver: Mirror motor fell out of the tray at the input sensor-...
Service Manual - Page 48
...that was detected during warm-up . 7013-XXX
Error
Description
Action
201.02 Exit sensor never made by... and look for obstructions in the fuser, then replace the fuser. Often, the leading edge of the... at fuser earlier than intended
Remove the toner cartridge/PC kit and check for damage at fuser nip ... service check" on page 2-43.
201.05 Restart attempted after it was never cleared. ...
Service Manual - Page 54
... 2-26.
950.xx
Mismatch between .
7013-XXX
Error
Description
Action
Toner service errors
929.00 929.01 929.02
Toner sensor error No home window No sensor transition (closed)
Remove the toner cartridge, and shake it Try a different toner cartridge, if possible. Controller board and operator panel service errors
948.xx 949.xx
Failed engine board
Replace the controller board.
Service Manual - Page 57
....
See "Cooling fan service check" on page 2-27. See "Paper feed service checks" on page 2-31. See "Operator panel service check" on page 2-31. See "Fuser service check" on page 2-30.
See "Main motor service check" on page 2-29.... Note: Investigate any displayed codes before proceeding with these symptoms. For example, a missing toner cartridge will prevent POST from completing.
Service Manual - Page 65
...printer settings. There is in securely.
Paper feed service checks
Paper jam error indication during POST
FRU Fuser (exit sensor)
Input/duplex sensor Manual ...cartridge assembly) Input sensor (manual)
Action
Make sure the input sensors are seated on page 2-26. Diagnostics information 2-31 Settings are lost when both are working properly. Make sure the cable is new, it .
Replace...
Service Manual - Page 70
... photoconductor, resulting in printer service errors unless there is blockage of service. Unplug the printer, and check the cable continuity between the LVPS/HVPS connector marked OPC (at the end of dots displays, and then release.
Try a different toner cartridge and PC kit.
• If those fail, then replace the LVPS/HVPS, controller board...
Service Manual - Page 75
... check for a printhead
error on page 2-36.
Pages are blank.
• Toner is becoming low in the cartridge. • The Toner Low message does not display if the 1,500-page toner cartridge is installed. • Remove the toner cartridge, and gently shake it from side to side to redistribute the
toner. • Replace the toner cartridge.
• Remove the toner cartridge, and gently shake...
Service Manual - Page 76
... the printer driver. Load Paper displays even though there is replaced. If a 3.5K or more page toner cartridge is being used and the Toner Low alarm is set to feed from the optional Tray 2.... release , or open and close the printer cover to feed from Tray 1.
The Error light alone is on and printing stops.
Replace as
necessary. • Check the paper path in . • Press . •...
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