Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by powmanke on September 28th, 2013
How To Reset The Photoconductor Page Count On A Lexmark X264dn
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Related Lexmark X264dn Manual Pages
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 150
... authorized supplies dealers in your area. Recommended toner cartridges and part numbers
Part Name Toner Cartridge High Yield Toner Cartridge
Regular Cartridge X264A21G X264H21G
Lexmark Return Program Cartridge X264A11G X264H11G
Ordering a photoconductor kit
The printer issues a message to redistribute toner.
3 Reinsert the cartridge and continue printing. Note: Repeat this time, order...
User's Guide - Page 156
8 After you replace the photoconductor kit, reset the photoconductor counter. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty.
9 Close the front door.
Maintaining the printer
156 To reset the counter, see the
instruction sheet that came with the new photoconductor kit.
User's Guide - Page 210
...WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231, 235, 432, 436, 43W, d01,...products, programs, or services, except those expressly designated by mail:
Lexmark International, Inc. these available in all countries in certain transactions; Bldg...
User's Guide - Page 222
... warranty service you transfer this product to another user, warranty service under the terms of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the Remarketer or the Lexmark designated location. The replacement may be a new or repaired item.
You may be required to deliver your...
User's Guide - Page 232
... Cover Open 179 Scanner Jam Access Cover
Open 179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub, please
remove 180 USB/USB 180 Waiting 180 ... 213
Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73
Index
232
Remove packaging material, check 179 Remove paper from standard output bin 179 replacing
photoconductor kit ...
Maintenance Guide - Page 7
... 1-800-539-6275 for printer supplies assume printing on letter- Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where you know the photoconductor kit is not covered under warranty. Warning-Potential Damage: Damage caused by the use of a supply...
Maintenance Guide - Page 13
Maintaining the printer
13 8 After you replace the photoconductor kit, reset the photoconductor counter. Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor may damage your printer and void your warranty.
9 Close the front door. To reset the counter, see the
instruction sheet that came with the new photoconductor kit.
Service Manual - Page 1
Revision: July 16, 2013
Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W
• Table of contents • Start diagnostics • Safety and notices • Trademarks • Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 5
... 3-11 Feed Tests 3-11 Sensor Test 3-11 Base Sensor Test 3-12 Printer Setup 3-12 Defaults 3-12 Page Counts 3-12 Serial Number 3-13 Model Name 3-13 Configuration ID 3-13 Enable Edge to Edge Copy 3-14 Reset Fuser Count 3-14 EP Setup 3-14 EP Defaults 3-14 Fuser Temperature (Fuser Temp 3-14 Transfer 3-14 Print Contrast...
Service Manual - Page 21
... to verify the repair. After completing the repair, perform tests as needed to determine the symptom and repair the failure.
General information
The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. See "Diagnostics information" on page 4-1 to the correct field replaceable unit (FRU) or part...
Service Manual - Page 23
... 128MV card 256MB card Available daughter card slots Font card DLE
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
64MB 64MB
128MB 128MB
128MB 128MB
128MB 128MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x
x
x
x
✔
✔
✔
✔
x
x
x
x
x
x
x
x
✔
✔...
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
✔
✔
✔
✔
Print resolution
300 dpi
✔
✔
✔
✔
...
Service Manual - Page 25
...XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
✔...x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed...
Service Manual - Page 26
...supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP...standard pages SWE¹ 3,500 standard pages SWE¹
High toner cartridge
x
9,000 standard pages¹
Photoconductor kit
Up to 30,000 pages²
¹ Declared value in accordance with ISO/IEC 19752
²...
Service Manual - Page 33
...of radiation Liquid crystal display Liquid Crystal Module Laser Diode Light emitting diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface Millimeter Modified modified read Multipurpose feeder Modem ready Masked Read Only...
Service Manual - Page 55
... Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to max value limit
959.28 Invalid SP memory configuration
Memory and emulation errors
960.xx...
Service Manual - Page 68
... the device is physically connected to the network, verify that the ethernet cable is found under Printers and Faxes on the host computer. Is the problem resolved
9 Reset the address...starting this fix the problem?
12 Is the device physically connected (ethernet cable) to the network? For more network troubleshooting information, consult the Lexmark Network Setup Guide. Did this resolve the ...
Service Manual - Page 95
... mode tests (continued)
BASE SENSOR TEST Front Door Input Fuser Exit Standard Bin
DEVICE TESTS Flash Test
PRINTER SETUP Defaults Perm Page Count Serial Number Engine Setting 1 through 4 Model Name Configuration ID Edge to Edge ...on page 3-12.
This selection exits Diagnostics mode, and Resetting the Printer displays. See "Printer Setup" on page 3-12. See "Menu Settings Page" on page 3-14...
Service Manual - Page 106
...The default setting is Medium. Adjusting by one results in the printer Configuration ID. To reset the fuser count:
1. Selections are Normal (default), Lower, and Lowest. Transfer
The transfer can be ... Edge to Edge Copy
This setting is 0 (default) to 255. Resetting Fuser Count Value appears. To cancel a reset, press Back ( ).
Selections are Restore and Do Not Restore.
Gap...
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