Lexmark X264dn Support Question
Lexmark X264dn Support Question
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Question posted by Daja on January 19th, 2014
How To Reset Pc Count On Lexmark X264dn
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Related Lexmark X264dn Manual Pages
User's Guide - Page 1
Lexmark X264dn, X363dn, X364dn, and X364dw
User's Guide
September 2009
Machine type(s): 7013 Model(s): 231, 235, 432, 436, 43W, d01, d02, gd1, gd2, dn1, dn2, gd1, gd2
www.lexmark.com
User's Guide - Page 182
...and then remove extra flash options: 1 Turn the printer off and then back on .
84 PC Kit life warning
The photoconductor kit is not set to clear the message and continue printing. to ...additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on to reset the printer. • Upgrade (flash) the network firmware in the printer or print server. to continue ...
User's Guide - Page 210
...; Notices
210 these available in all countries in conjunction with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY ... used . For information on supplies and downloads, visit www.lexmark.com. Notices
Product information
Product name: Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw Machine type: 7013 Model(s): 231, 235, 432, ...
User's Guide - Page 222
...'s option).
The replacement item assumes the remaining warranty period of Limited Warranty
Lexmark X264dn, Lexmark X363dn, Lexmark X364dn, Lexmark X364dw
Lexmark International, Inc., Lexington, KY
This limited warranty applies to a Lexmark designated location. Statement of the original product. This limited warranty applies to the countryspecific warranty information that feature or...
User's Guide - Page 232
... 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186...Jam Access Cover
Open 179 Toner is low 179 Unsupported USB device, please
remove 179 Unsupported USB hub, please
remove 180 ...38
R
recommended print side 55 recycled paper
using 56 recycling 213
Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73...
Service Manual - Page 1
Revision: July 16, 2013
Lexmark™ X264dn, X363dn, X364dn, X364dw 7013-235 7013-432 7013-436 7013-43W
• Table of contents • Start diagnostics • Safety and notices • Trademarks • Index
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries.
Service Manual - Page 5
... 3-11 Feed Tests 3-11 Sensor Test 3-11 Base Sensor Test 3-12 Printer Setup 3-12 Defaults 3-12 Page Counts 3-12 Serial Number 3-13 Model Name 3-13 Configuration ID 3-13 Enable Edge to Edge Copy 3-14 Reset Fuser Count 3-14 EP Setup 3-14 EP Defaults 3-14 Fuser Temperature (Fuser Temp 3-14 Transfer 3-14 Print Contrast...
Service Manual - Page 21
... charts, symptom index, and service checks to help identify parts. See "Repair information" on page 2-1 for single users or small workgroups. General information
The Lexmark™ X364dw, X364dn, X363dn, and X264dn are monochrome laser printers designed for more information. See "Diagnostics information" on page 4-1 to determine the symptom and repair the failure.
Service Manual - Page 23
... 128MV card 256MB card Available daughter card slots Font card DLE
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
64MB 64MB
128MB 128MB
128MB 128MB
128MB 128MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x x x x x x x x 64MB
x
x
x
x
✔
✔
✔
✔
x
x
x
x
x
x
x
x
✔
✔...
Service Manual - Page 24
7013-XXX
Print quality settings
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Image enhancement technology (IET)
2 Bits/pel
✔
✔
✔
✔
4 Bits/pel
✔
✔
✔
✔
Print resolution
300 dpi
✔
✔
✔
✔
...
Service Manual - Page 25
...XXX
Compatibility and connectivity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Datastreams
XPS
x
x
x
x
PCL 6 emulation
✔
✔...x
Ethernet 10/100 Base T
✔
✔
✔
✔
USB-B (hi-speed) device port
✔
✔
✔
✔
Fax functionality
USB-A front host port (low/full speed...
Service Manual - Page 26
7013-XXX
Media trays and supply capacity
Item
7013-235
7013-432
7013-436
7013-43W
Lexmark X264dn Lexmark X363dn Lexmark X364dn Lexmark X364dw
Standard input sources Integrated 250-sheet tray 50-sheet MP feeder 1-sheet manual feed slot Optional input sources 250-sheet drawer 550-sheet drawer
&#...
Service Manual - Page 30
...) • JPG - (8/24 bit-JPG)
Supported scan destinations • Temporary profile from a user's PC • Scan to PC via network TWAIN • Scan to PC using Web applet • Scan to E-Mail • Scan to USB (X364 models only) • Lexmark Scan Center
Multiple copies
999 copies maximum
Reduce/Enlarge (copy only)
-25% to...
Service Manual - Page 33
... MMR MPF MR MROM MS NAND NVM NVRAM OCF OCR OEM OHP OPC OPT PC PDF PICS PIN
Gigabyte Ground Fault Interrupter Gigahertz Host Based Printing High-capacity feeder ... diode Long edge feed Lexmark Embedded Solution (applications) Laser Scanning Unit Low Voltage Low voltage power supply Magenta Megabyte Motor Driver Control Multifunction Device Multifunction Printer Message handling Motor interface...
Service Manual - Page 44
...the excess flash memory. 3. Plug in the printer, and turn it on .
84 PC Kit Life Warning Replace the PC kit to access the Administrative Menus, select Network/Ports, USB Menu, and USB Buffer... on page 2-48". The following functions may appear when data is sent to clear the message. Reset Active Bin - Turn off and unplug the printer. 2. 7013-XXX
User status and attendance messages ...
Service Manual - Page 55
... Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to max value limit
959.28 Invalid SP memory configuration
Memory and emulation errors
960.xx...
Service Manual - Page 68
... Go to online.
Is the problem resolved
9 Reset the address on the printer to the printer. Are...resolved. Did this fix the problem?
12 Is the device physically connected (ethernet cable) to step 8. Did this ... Setup. For more network troubleshooting information, consult the Lexmark Network Setup Guide.
Go to step 3.
Have the...PC's IP address have identical subnet addresses.
Service Manual - Page 74
... for debris.
• Make sure the media is straight and unwrinkled. • Replace the PC Kit, and recheck before replacing the toner cartridge. Check those settings. Print quality problems
Problem Light...Horizontal streaks
The toner cartridge or the fuser may be the cause due to excessive page count or defect. 7013-XXX
Solving print quality problems
Note: Refer to the print defects guide ...
Service Manual - Page 95
... and Resetting the Printer displays. 7013-XXX
Diagnostics mode tests (continued)
BASE SENSOR TEST Front Door Input Fuser Exit Standard Bin
DEVICE TESTS Flash Test
PRINTER SETUP Defaults Perm Page Count Serial ... "Clear Log" on page 3-13. See "Serial Number" on page 3-16. Diagnostic aids 3-3 See "Page Counts" on page 3-16. See "Print Log" on page 3-12. See "Model Name" on page 3-15. See...
Service Manual - Page 106
..., and Lowest. The default setting is Medium. This setting reduces speed (pages per minute), but can be adjusted to Low, Medium, or High. To reset the fuser count:
1. Resetting Fuser Count Value appears.
EP Setup
EP Setup displays the following selections:
• EP Defaults • Fuser Temperature (Fuser Temp) • Transfer • Print Contrast...
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