Lexmark Pro915 Support Question
Lexmark Pro915 Support Question
Find answers below for this question about Lexmark Pro915.Need a Lexmark Pro915 manual? We have 2 online manuals for this item!
Question posted by cpeoples on August 9th, 2014
Missing Cartridges
I replaced my black ink..now it is telling me missing all cartridges. I have taken them all out and put htem back and it still says it.
Current Answers
Answer #1: Posted by waelsaidani1 on August 9th, 2014 9:29 AM
waelsaidani1
Member since:
May 12th, 2013 Points: 19,501,797
Member since:
May 12th, 2013 Points: 19,501,797
'missing cartridge' error can be displayed if:
- The wrong cartridge is installed, or
- The cartridge is not installed properly, or
- The cartridge is missing.
- Refer here on how to solve this problem: http://goo.gl/ysbplL
Related Lexmark Pro915 Manual Pages
Quick Reference - Page 3
... 14 Using memory cards and flash drives 15
Ordering and replacing supplies 17
Ordering ink cartridges...17 Replacing ink cartridges...17 Maintaining ink cartridges 18
Using the printer software 20
Minimum system requirements 20 Installing the printer software 20 Using the Windows printer software 20 Using the Macintosh printer software 21
Printing 23
Printing a document...23 Printing on...
Quick Reference - Page 6
...Web, you can also customize your printer with one‑touch, computer‑free black or color copying. You can choose the printer tasks that display your online calendars,... printer instead of going through the usual process of frequently used printer settings available for the following printer models: • Lexmark Pro912 • Lexmark Pro915 • Lexmark Pro919
Printer features...
Quick Reference - Page 10
...printer ready to scan directly to my computer
Configure Lexmark SmartSolutions and standalone email Get my printer ready to set up fax now? About your printer...
10
18 To configure basic fax functions, touch Yes, and then proceed to step 21.
22 Open the printer... printer, you as the sender in all your sent faxes.
23 Unpack the ink cartridges...
Quick Reference - Page 11
... the alignment page.
Notes: • Install the color ink cartridges first.
Then, use two hands to install the black cartridge. • Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to print an alignment page. Slide your printer
11
24 Insert each ink cartridge. SD/MS-Duo/MMC
Notes: • The alignment page...
Quick Reference - Page 12
... printhead. • Remove paper jams.
11 Ink cartridge access area Install, replace, or remove ink cartridges.
12 Ethernet port
Connect your country or region.
Note: Remove the plug to access the port.
15 LINE port
Connect the printer to an active telephone line (through a standard wall jack, DSL filter, or VoIP adapter) to send and receive...
Quick Reference - Page 17
...have a new ink cartridge or cartridges before you may dry out. Removing ink cartridges 1 Turn on their flat side. • Remove ink cartridges from their packaging only upon installation. Ordering and replacing supplies
Ordering and replacing supplies
Ordering ink cartridges
Lexmark Pro910 Series except Pro919
Item
Return Program
Regular cartridge2
Cartridge1
Black cartridge
150
Not...
Quick Reference - Page 18
...plugged into place. Installing ink cartridges 1 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge.
Notes: • Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to :
> More Options > Align Printer An alignment page prints...
Quick Reference - Page 19
... printer plugged to a properly grounded, working electrical outlet to perform automatic maintenance cycles. Notes:
• Cleaning the printhead nozzles uses ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, then you must replace the ink cartridges...
Quick Reference - Page 45
...• "Print job does not print or is missing pages" on page 46 • "Printer is printing blank pages" on page 47 • "Printer is busy or does not respond" on page 47... your printer • Live online customer support • Contact numbers for paper jam messages, and clear any jams. • Check the ink cartridges, and install new cartridges if necessary. • Turn the printer off,...
Quick Reference - Page 47
... have problems, then try one or more of the following :
REPLACE THE INK CARTRIDGES
For more information, see "Replacing ink cartridges" on the computer. Press and hold for your printer software or firmware.
47
RECONNECT THE PRINTER POWER SUPPLY
1 Turn off the printer. 2 Unplug the power cord from the wall outlet, and then pull out the power cord from...
Quick Reference - Page 55
... on display 45 information
finding 5 information needed for setting up printer on wireless network 42 ink
conserving 5 ink cartridge access area
location 12 ink cartridges
installing 17 ordering 17 removing 17 replacing 17 inserting a memory card or flash drive 15 installation screen did not appear automatically 45 installing printer on wireless network (Macintosh) 42 on wireless network (Windows...
User's Guide - Page 15
...; Insert the color cartridges first, and then the black cartridge. • Insert the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to www.lexmark.com. Item USB cable For more information, go to air. 3 Close the printer. Ordering and replacing supplies
15
If your finger along the ink cartridge until the cartridge clicks into place...
User's Guide - Page 128
...not use household cleaners or detergents, as they may cause damage to remove any ink residue that the printer is dry before beginning a new print job.
Warning-Potential Damage: Using a ...ink, so clean them only when necessary. • Deep cleaning uses more ink, so try the Clean Printhead option first to save ink. • If the ink levels are too low, then you must replace the ink cartridges...
User's Guide - Page 134
... off slowly, then the printer is in Sleep mode. Press to :
> More Options
3 Touch Clean Printhead or Deep Clean Printhead.
Note: Do not remove the alignment page until printing is marked with
. Note: Make sure that the cartridges click firmly into the USB port of the following :
REPLACE THE INK CARTRIDGES
For more of the...
User's Guide - Page 139
... specified missing ink cartridge or cartridges. • Reinsert the specified ink cartridge or cartridges. • If a Cartridge Finder widget has been downloaded to your printer, then touch Find Ink.
Try one or more of supported
ink cartridges.
The Cartridge Finder solution available in the SmartSolutions menu appears.
• Touch OK to replace the specified ink cartridge soon...
User's Guide - Page 144
...to restore print quality. A cleaning page prints. For more information, see "Replacing ink cartridges" in the User's Guide.
6 Close the printer.
• Visit the Lexmark support Web site at http://support.lexmark.com ... the printhead nozzles.
Printhead Warning
One or more cartridges may have been missing for more than two hours since the printer was turned on how to clear the message. ...
User's Guide - Page 154
...
Replace low or empty ink cartridges.
ADD MEMORY TO THE COMPUTER
Consider upgrading the RAM. Streaks or lines on the printed image, then contact technical support.
SELECT A HIGHER PRINT QUALITY FROM THE PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES
Note: If these solutions...
User's Guide - Page 195
... information needed for setting up printer on Ethernet network 105 information you will need during wireless setup 96 infrastructure network 117 ink
conserving 7 ink cartridge access area
location 12 Ink Cartridge Error 138 Ink Cartridge Missing 139 ink cartridges
installing 14 ordering 13 removing 14 replacing 14 using genuine Lexmark 14 ink levels checking 127 Ink Low 139 inserting a memory card...
User's Guide - Page 197
... Address 140 Out of Paper in Tray [x] 140 Paper Tray [x] Detected 140 Paper Tray Removed 141 Printer Memory Full 141 Printhead Cannot Move 141 Printhead Missing 142 Printhead Unsupported 143 Printhead Warning 144 Proxy Error 144 Replace Ink Cartridge 145 Scanner ADF Cover Open 145 Scanner Disabled 145 Security Certificate Error 145 Short Paper 145...
User's Guide - Page 198
...Missing... time, fax setting 82 reducing an image 55 Replace Ink Cartridge 145 replacing ink cartridges 14 reports fax history 93 reports, fax setting ... documents for editing 62 documents for e‑mailing 63 in black and white 64 photos for editing 61 tips 59 to a...74 standard telephone line
connection 71 VoIP connection 75 setting up printer e‑mailing 66 faxing 88 on wired network
(Macintosh)...
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