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Lexmark Pinnacle Pro901 Support Question

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Question posted by susanar on May 1st, 2014

When I Try To Scan It Tells Me My Device Is Busy When It Isn't

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Answer #1: Posted by TechSupport101 on May 1st, 2014 12:08 AM

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TechSupport101

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Hi Restart both scanner and computer and retry. You may have to reinstall the scanner driver and software in the extreme

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Related Lexmark Pinnacle Pro901 Manual Pages

Network Guide - Page 6

... configured for use. The printer is trying to establish communications with your box. • Make sure your box is turned on a wireless network. Before you begin • Make sure your box is turned off or is trying to communicate with another ad hoc device. • Blinking orange means one of these boxes include LiveBox...

Network Guide - Page 15

...Try one or more information on checking IP addresses, see this message again after you see "Locating IP addresses" on the device(s). 3 Check the IP addresses again. If the laptop and/or printer...your wireless network. Make sure that could be blocking the signal. Try the following : MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK If you attempt to print ...

Network Guide - Page 16

... • Temporarily turn off any unnecessary wireless devices on your wireless router for more information. If you select the right printer port. 8 Click OK, and then try to print again. MAKE SURE THE WIRELESS PORT... Run. 2 In the Start Search or Run box, type control printers. 3 Press Enter, or click OK. If the network is too busy, it is possible that it is a USB port, scroll through ...

Fax Guide - Page 17

...printer is connected to a dedicated fax line, then you can add up the printer...printer program folder from the list. 3 Click Printer... the printer control panel 1 From the printer control...the help information for your printer. 3 Click the Contacts ...want . 1 From the printer control panel, navigate to ...Printer Setup Utility opens. For Macintosh users 1 From the Finder desktop, double-click the printer...

Fax Guide - Page 18

...a fax. For Macintosh users 1 With a document open , click File  Print. 2 From the Printer Name menu, select the fax version of the recipient. 4 Click Fax. Sending faxes 18 The line is ... File > Print. 2 From the Printer pop-up menu, select the fax version of the original document. • When using the ADF, adjust the paper guide on the scanned image. Note: In order to see...

Fax Guide - Page 21

..., your fax. To make sure that you are sending your fax will not be rejected by the receiving fax machine. Set the printer to scan before dialing: 1 From the printer control panel, navigate to scan the original document after dialing the number. DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM The modem of the...

User's Guide - Page 89

... the faxes that receiving fax machines recognize. The scanned document is busy. Faxing 89 Set the printer to scan before or after dialing, then the printer does not automatically redial, even when the phone line is saved in the printer memory. Set the printer to print incoming faxes to scan the document again if the fax fails. If...

User's Guide - Page 92

... Windows users 1 With a document open, click File  Print. 2 From the Printer Name menu, select the fax version of your printer, and then click OK. Tip: • You can send a broadcast fax to up...facedown on the scanner glass. • When using the ADF, adjust the paper guide on the scanned image. The Send Fax Wizard appears. 3 Follow the instructions on and connected to the width of...

User's Guide - Page 118

... by Ethernet cables to a hub, router, or switch. • The network is not the same as computers, printers, Ethernet hubs, wireless access points, and routers connected together for the wireless access point. For a device to be able to communicate with the wireless access point, or consult your wireless network. A network can communicate...

User's Guide - Page 122

...devices Unique IP address for each other, the more likely it is receiving the wireless signal from other wireless devices or other devices...or move wireless devices closer to ...printer with the printer. The farther two wireless devices are from each device Mode set to the wireless access point (wireless router). Try...wireless access points devices on the printer network setup page...

User's Guide - Page 129

...external storage device that have positive environmental impact. Pre-loaded solutions Use ID Card Copy Photo Reprint Tell Me More To Copy both sides of these solutions as your printer. Google... SmartSolutions and how you can purchase cartridges, with a link to streamline repetitive copying, scanning, and printing tasks. The following are some of the solutions that you view RSS feeds...

User's Guide - Page 151

... Setup > Dialing and Sending > Auto Fax Convert 2 Check to see if error correction is not set the printer to scan before you can support. SET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you do not have to black and white. If it and automatically...

User's Guide - Page 154

...Auto Fax Conversion. then resend the fax. printer. See the "Fax troubleshooting checklist." The scanned document is connected to a digital line. The printer is an analog device and must use a digital line converter or ...back of the receiving fax machine is busy. The printer is saved in the printer memory. This happens especially if the printer is connected to Connect the phone ...

User's Guide - Page 171

... 255): 1 Turn off the device that could be a problem with your wireless network. Make sure that the laptop and printer have a valid IP address (the laptop, the printer, or both received IP addresses:... cmd. 3 Press Enter, or click OK. Troubleshooting 171 The laptop and printer require a few seconds and then try to the wireless network. The IP address appears as four sets of the ...

User's Guide - Page 172

...busy, it is possible that came with Printer Port in the Printer column to make sure you are not sure how to do this, refer to assign IP addresses. If you select the right printer port. 8 Click OK, and then try..., type control printers. 3 Press Enter...printers. 3 Press Enter, or click OK. If the printer...printer folder opens. 4 Right-click the printer, and then select Properties or Printer... printer ...

User's Guide - Page 173

...to a VPN at the same time. Cordless phones (but these overlap. Try turning on any appliance containing a motor can sometimes eliminate interference from the device. If it causes the problem. If you do not have difficulty communicating with... due to security or technical concerns. If the router is too busy, the computer and printer may notice that came with your wireless network.

Quick Reference - Page 24

...then try another USB port on the computer. Note: If you have connected to print, then the computer and printer may...THE USB CONNECTION 1 Check the USB cable for your printer on the installation software CD. The Device Manager opens. 4 Click the plus sign (+) beside Universal...USB port is busy or does not respond If the "Before you are having trouble setting up the printer. If this ...

SmartSolutions User's Guide - Page 4

... single page. Pre-loaded solutions Use ID Card Copy Photo Reprint Tell Me More To Copy both sides of the solution. Learn more ...scanning, and printing tasks. To access a solution you can select one -touch custom solutions to your computer or external storage device that may be sure to print the daily agenda or event details. Print a File (Windows only) Use the printer...

SmartSolutions User's Guide - Page 34

... set to the current date and time for success • Make sure you want to add. on the printer correctly. Tips for the Add Printer Wizard to work . • Try the task again at the home screen. • Make sure you have created an account to use this feature, you like to connect...

SmartSolutions User's Guide - Page 35

... may not need to the Solution Center, then try the following : 1 Click Cancel on the printer allows it . - If the printer does not show a 4-digit confirmation code, then it . It is a proxy? Depending on the printer. 3 Add the printer again. • When adding a printer manually: - There is in the busy state for someone's help in entering the...