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Lexmark Pinnacle Pro901 Support Question

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Question posted by Majm on February 14th, 2014

Lexmark Pinnacle Pro901 Printhead Error Firmware Cannot Find Printer

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Related Lexmark Pinnacle Pro901 Manual Pages

Network Guide - Page 3

... place for future reference. You will need to set up the printer on our Web site at www.lexmark.com/publications/. Select No security if your printer program folder, on the installation software CD, or on a wireless network To successfully configure the printer wirelessly, you must begin with a computer that is secure, you want...

Fax Guide - Page 4

...printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then select the printer...started Finding more information about the printer The Fax Getting Started Guide helps...printer, see the comprehensive User's Guide available in your printer program folder, on the installation software CD, or on the printer... menus using the printer control panel Touch-...

User's Guide - Page 8

... paper from discarded print jobs. • Use recycled paper. These features clean the printhead nozzles to print more pages with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. Finding information about the printer Publications What are mostly text. • Use High Yield cartridges. These modes can be...

User's Guide - Page 24

... help with these applications, depending on a wireless network. (referred to the computer over a network. Lexmark Printer Utility (referred to as Wireless Setup Assistant) Note: Your printer may not come with cartridge installation. • Print a test page. • Print an alignment page. • Clean the printhead nozzles. • Order ink or supplies. • Register the...

User's Guide - Page 100

... power loss are not retrievable. e Touch Accept again. If an incoming fax or an outgoing fax fails due to power loss, then the printer automatically prints an error report the next time it is helpful if you want to receive faxes automatically but want to be printed. To disable fax forwarding, return...

User's Guide - Page 132

... the home screen, navigate to align the printhead. Aligning the printhead If the characters or lines on your printer image appear jagged or wavy, then you can perform, your printer from the Maintenance tab. Checking ink levels Using the printer control panel From the home screen, touch . Using the printer software For Windows users 1 Click or...

User's Guide - Page 136

...lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer • Live online technical support • Contact numbers for paper jam messages, and clear any errors. • Check for telephone technical support Setup troubleshooting • "Incorrect language appears on the display" on page 137 • "Printhead errors...

User's Guide - Page 137

... and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2 Touch Yes. • "Print job does not print...

User's Guide - Page 194

... cannot receive faxes 152 cannot run fax software 153 cannot send faxes 150 error messages, printer control panel 153 fax troubleshooting checklist 150 faxing Address Book 90, 91 blocking...14 using genuine Lexmark 13 ink levels checking 132 inserting a memory card or flash drive 43 installation cable 120, 121 installing network printer 128 installing optional software 24 installing printer on wired ...

User's Guide - Page 196

...printer does not print wirelessly 164 printer does not respond 140 printer memory fax 100 printer printing blank pages 140 printer problems, basic solutions 136 printer software installing 26 uninstalling 25 printer solutions 129 printer, setting as default 54 printhead aligning 132 printhead access location 10 printhead error 137 printhead... 93, 94 recycling 7 Lexmark products 15 WEEE statement 178...

User's Guide - Page 197

... USB 141 incorrect language appears on display 137 page does not print 139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138 shared printing 115 sharing printer in Windows 114 SmartSolutions 129 adding printer 130 customizing 130 SMTP server configuring 71 software Service Center 136 software did...

User's Guide - Page 198

... printed image 145 troubleshooting, setup cannot print through USB 141 incorrect language appears on display 137 page does not print 139 printer does not respond 140 printer printing blank pages 140 printhead error 137 software did not install 138 troubleshooting, wireless cannot print over wireless network 160 changing wireless settings after installation (Mac) 106...

Quick Reference - Page 11

.... If print quality has not improved, then clean the printhead nozzles. Clean the printhead nozzles to align the printhead. Use two hands to clogged printhead nozzles. Note: Do not remove the alignment page until printing is sometimes due to install the black cartridge. Using the printer software For Windows users 1 Load plain paper. 2 Click or...

Quick Reference - Page 21

... page 22 • "Printhead errors" on page 22 • "Software did not install" on page 22 • "Print job does not print or is missing pages" on page 23 • "Printer is printing blank pages" on page 23 • "Printer is powered on. 1 Go to the SmartSolutions Web site at http://smartsolutions.lexmark.com. 2 Log...

Quick Reference - Page 22

... solve the problem, then try the following: REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. Printhead errors If the "Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the...

Quick Reference - Page 26

... from print queue 24 printer features 5 models 5 printer control panel buttons and icons 6 location 5 printer does not respond 24 printer features 5 printer models 5 printer printing blank pages 23 printer problems, basic solutions 21 printer software installing 12 printer solutions 21 printhead aligning 11 printhead access location 5 printhead error 22 printhead nozzles cleaning 11 printing...

Quick Reference - Page 27

... Service Center 21 setup troubleshooting cannot print through USB 24 incorrect language appears on display 22 page does not print 23 printer does not respond 24 printer printing blank pages 23 printhead error 22 software did not install 22 SmartSolutions 21 software Service Center 21 software did not install 22 solutions 21 supported memory...

SmartSolutions User's Guide - Page 21

.... By default, DHCP (Dynamic Host Configuration Protocol) is too busy, the printer may have difficulty communicating with other devices on your printer. If a wireless network is enabled on the network. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to be automatically assigned. Some causes of wireless network...

SmartSolutions User's Guide - Page 22

... REQUIREMENTS ARE MET For more information, see "Recommended system requirements" on page 5. CHECK YOUR PRINTER INTERNET CONNECTION • Make sure the printer and computer are properly connected. MAKE SURE THE PRINTER FIRMWARE IS UPDATED Check the Lexmark Web site for critical firmware updates. 1 Go to launch. MAKE SURE JVM (JAVA VIRTUAL MACHINE) IS INSTALLED IN YOUR...

SmartSolutions User's Guide - Page 34

.... Tips for success • Make sure you want to a network. Make sure it is active and is a proxy?" Using the Solution Center Printer Setup 34 Printer shows an error The printer may show the following suggestions to communicate with the Solution Center. • Make sure you like to connect to Server. To use Solution...