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Lexmark Impact S301 Support Question

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Question posted by melissasmithson on February 17th, 2021

Replaced My Black Ink Cartridge But It Is Still Saying It Is Empty

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Answer #1: Posted by waelsaidani1 on February 17th, 2021 7:43 PM

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waelsaidani1

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The printer may need to be reset.
Power off the printer. Allow the printer to sit, powered off, for 10 to 20 seconds. This will allow the printer to reset.
Power the printer back on. Allow it to boot up fully to the Ready state. Wait to see if the Cyan Toner Low/Empty message returns.
If the message does not return, try printing again. If the message does not return after 5 or 10 pages, continue to use the printer as normal. Pay close attention to the printer over the next couple of days to see if the Cyan Toner Low/Empty message returns.

Related Lexmark Impact S301 Manual Pages

User's Guide - Page 2

Contents Safety information 5 About your printer 6 Thank you for choosing this printer!...6 Minimizing your printer's environmental impact 6 Finding information about the printer...7 Understanding the parts of the printer...9 Ordering and replacing supplies 11 Ordering ink cartridges...11 Using genuine Lexmark ink cartridges...11 Replacing ink cartridges...12 Ordering paper and other supplies...

User's Guide - Page 7

... ink cartridges, try using less ink than normal and are ideal for printing documents that are you to print more pages with the printer and is also available on the Lexmark Web site at http://support.lexmark.com. Inks in High-Yield cartridges allow you looking for reuse or recycling through the Lexmark Cartridge Collection Program. Before replacing...

User's Guide - Page 10

...Use the To 1 Scanner glass Scan and copy photos and documents. 2 Power supply with port Connect the printer to a working electrical outlet that is near and easily accessible. 3 Duplex unit • Print on both sides ... the printer. 6 Ink cartridge access Install, replace, or remove ink cartridges. 7 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About ...

User's Guide - Page 11

... Lexmark ink cartridges. We recommend that you use only. After use , return this cartridge to work with your printer and help extend the life of your product. Ordering and replacing supplies 11 For best results, use only. Lexmark S300 Series models (except Lexmark S308) Item Return Program Cartridge1 Regular cartridge2 Black cartridge 100 100A High yield black cartridge 100XL...

User's Guide - Page 12

... the release tab, and then remove the used ink cartridge or cartridges. 1 2 4 Remove the ink cartridge from the pack, and then remove the protective cap from the ink cartridge. Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. If your printer. 2 Open the printer. You must install new cartridges immediately after removing the old ones, or the...

User's Guide - Page 13

... www.lexmark.com Ordering and replacing supplies 13 If your ink cartridge comes with a twist cap, then twist and remove the cap. 3 2 1 5 Install each ink cartridge. Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to install the black cartridge. Use two hands to air. 6 Close the printer. Ordering paper and other high...

User's Guide - Page 20

... print fax history and status reports. Printer software Use the LexmarkTM Printer Home (referred to as Printer Home) Lexmark Fast Pics (referred to as Fast Pics) Lexmark Toolbar (referred to as Toolbar) Lexmark Tools for Office (referred to as Tools for the printer. • Order supplies. • Maintain ink cartridges. • Print a test page. • Register...

User's Guide - Page 88

... > 2 Press the arrow buttons to scroll to : Printer Home > Maintenance > Clean cartridges A cleaning page prints. A cleaning page prints. Maintaining the printer 88 A cleaning page prints. For Macintosh users Note: This feature is sometimes due to save ink. • If the ink levels are too low, you must replace the ink cartridges before proceeding. 2 Remove all paper from the...

User's Guide - Page 94

... buttons to scroll to fit, make sure the printhead is wirelessly connected, see "Replacing ink cartridges" on the computer. REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD 1 Reinstall the ink cartridges, see the Wireless troubleshooting section. REMOVE AND REINSTALL THE PRINTER SOFTWARE Printer is marked with a USB symbol. MAKE SURE THE PRINT JOB IS NOT PAUSED...

User's Guide - Page 100

... ARE USING REMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These...PRINTER SOFTWARE MAKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED ALIGN THE PRINTHEAD CLEAN OR DEEP CLEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. CHECK THE INK LEVELS Replace low or empty ink cartridges...

User's Guide - Page 135

... or Distributor. Notices 135 I agree to: (1) use only genuine Lexmark ink cartridges with this printer. return this printer license/agreement to Software Program media purchased new from defects in the cartridge when replacement is /are sold subject to the above terms, I may use replacement cartridges made by Lexmark for remanufacturing, refilling or recycling. att denna...

User's Guide - Page 140

... 61 incorrect language appears on display 91 index cards 28 information finding 7 information needed for setting up printer on wireless network 64 infrastructure network 78 ink conserving 6 ink cartridge access 10 ink cartridges ordering 11 replacing 12 using genuine Lexmark 11 ink levels checking 86 inserting a memory card or flash drive 39 installation cable 77, 78 installing network...

User's Guide - Page 142

...replacing ink cartridges 12 resetting internal wireless print server to factory default settings 106 resetting to factory defaults 18 resuming print job 49 reverse page order 32 S safety information 5 saving paper default settings 29 scan black...security key 76 selecting the wireless port 118 Service Center 90 setting up printer on wireless network (Macintosh) 65 on wireless network (Windows) 65 ...

Quick Reference - Page 3

... information about the printer 4 Minimizing your printer's environmental impact 4 Printer models...5 Printer features...5 Understanding the parts of the printer 5 Using the printer control panel 6 Using memory cards and flash drives 7 Ordering and replacing ink cartridges 8 Ordering ink cartridges...8 Replacing ink cartridges...9 Maintaining ink cartridges 10 Using the printer software 11...

Quick Reference - Page 4

... side of time (the Power Saver timeout). • Share your printer. This feature sets the screen brightness to low and sets the printer to change to reduce their environmental impact. Before replacing and recycling your ink cartridges, try using the printer software Software HelpHelp installed automatically with the printer software.* Click Help from the list. 3 Select View User...

Quick Reference - Page 6

...Warning-Potential Damage: Do not touch the USB port except when plugging in the printer. 6 Ink cartridge access Install, replace, or remove ink cartridges. 7 Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. Using the printer control panel 1 2 3 4 5 67 ON Color START Black 2-Sided Eco-Mode Cancel 13 12 11 Use the 1 Power button 2 Copy button...

Quick Reference - Page 8

... • If the printer does not recognize the memory...replacing ink cartridges Ordering ink cartridges Page yields available at www.lexmark.com. 8 Lexmark S308 models Item Return Program Regular cartridge2 Cartridge1 Black cartridge 108 108A High yield black cartridge 108XL 108XLA Yellow color cartridge 108 108A High yield yellow color cartridge 108XL 108XLA Cyan color cartridge...

Quick Reference - Page 9

... Licensed for remanufacturing, refilling, or recycling. 2 Available only on your ink cartridge comes with a muzzle cap, then remove the cap. 3 2 1 If your printer. 2 Open the printer. After use, return this cartridge to air. 9 Note: The printhead moves to install the black cartridge. You must install new cartridges immediately after removing the protective cap to avoid exposing the...

Quick Reference - Page 10

.... 2 Click or Start. 3 Click All Programs or Programs, and then select the printer program folder from the list. 3 Navigate to save ink. • If the ink levels are too low, you must replace the ink cartridges before you may need to : > Maintenance > > Align Printer > > An alignment page prints. For Macintosh users Note: This feature is available only...

Quick Reference - Page 20

... plug the power cord into the USB port of the following : • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see "Replacing ink cartridges" on and off slowly, then the printer is blinking on page 9 for three seconds to Deep Clean Printhead, and then press . If...