Lexmark E460DN Support Question
Lexmark E460DN Support Question
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Question posted by noteJocong on October 2nd, 2014
My Lexmark E460dn Printer Will Not Print
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Current Answers
Answer #1: Posted by freginold on December 15th, 2014 4:58 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, without knowing any specifics about your network or how the printer is set up, here are some common reasons why it might not print:
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- There is a corrupted print job stuck in the queue holding everything else up
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
- Wrong IP address in the print driver
- Wrong print driver
- Bad network connection
- Printer is out of paper/toner
- Printer has a paper jam or a door open
- There is a corrupted print job stuck in the queue holding everything else up
Check the print queue to be sure there are no stuck jobs (if there are, cancel them). Check the printer to be sure it has paper, has toner, and there are no error messages or error lights. Verify that the IP address on the printer's config page matches the IP address in the print driver properties. If it still won't print, reboot both your computer and the printer, and if that doesn't work, uninstall and reinstall your print driver.
Related Lexmark E460DN Manual Pages
User's Guide - Page 1
Lexmark E460dn, E460dw, and E462dtn
User's Guide
June 2009
Machine type(s): 4513, 4565 Model(s): 630, 63W, 6EW, dn1, dn2, gd1, gd2, dw1, dw2, gw1, gw2
www.lexmark.com
User's Guide - Page 5
... kit ...133
Replacing supplies...133
Replacing the toner cartridge ...133 Replacing the photoconductor kit ...135
Recycling Lexmark products...137 Moving the printer...138
Before moving the printer...138 Moving the printer to another location...138 Shipping the printer ...138
Administrative support 139
Finding advanced networking and administrator information 139 Using the Embedded Web Server...
User's Guide - Page 10
... some
1 Click SUPPORT. Monday-Friday (8:00 AM-11:00 PM ET) Visit our Web site at www.lexmark.com.
Select your printer. Note: For additional information about contacting Lexmark, see the printed warranty that came with your printer.
• Mexico: 001-888-377-0063
Monday-Friday (8:00 AM-8:00 PM ET)
Note: Telephone numbers and...
User's Guide - Page 30
... the World Wide Web
1 Go to the Lexmark Web site at www.lexmark.com. 2 From the Drivers & Downloads menu, click Driver Finder. 3 Select your printer, and then select your system support person if...wireless network. WEP key
If your network uses more than one WEP key, enter up wireless printing
Follow these instructions if you will be able to communicate on the network by the setup software....
User's Guide - Page 48
...from the pick list next to the Paper Type setting you do not know the IP address of the printer, print a network setup page and locate the address in a Custom Name box. 8 Verify that are loaded....and Type menus.
6 Click Submit. 7 Click Custom Types. Changing a Custom Type name
If the printer is associated with all Custom Type names and user-defined custom names.
a From the Paper menu, ...
User's Guide - Page 49
...new paper stock. Weight
The printer trays can occur after the paper passes through the printer, where it .
Storing paper unwrapped in hot, humid, cold, or dry conditions, even in paper affects both print quality and the ability of... edges. If paper is exposed to curl at www.lexmark.com. If paper is the tendency for papers and specialty media. Paper and specialty media guidelines
49
User's Guide - Page 51
...of feed
Recycled paper, paper of lower weight (
Use papers printed with rough or heavily textured surfaces. Lexmark has found no blanket statement can be able to withstand temperatures...paper produced specifically for use in laser (electrophotographic) printers. Inks that all recycled paper will feed well. Lexmark consistently tests its printers with recycled paper (20-100% post-consumer waste...
User's Guide - Page 56
...sided) printing from trays
Printed letterhead
The top edge of the sheet with the logo is placed faceup. Multipurpose feeder (simplex printing)
...Printing
56
Note: Check with the logo should enter the design is important when printing on using letterhead
Page orientation is placed faceup.
Printing... process
Print side
• Standard 250-sheet
tray
• Optional 250...
User's Guide - Page 57
... problems, avoid getting fingerprints on envelopes:
• Use envelopes designed specifically for laser printers. Printing
57 Tips on using the Embedded Web Server, or from sticking together. • We recommend Lexmark part number 70X7240 for letter-size transparencies and Lexmark part number 12A5010
for envelopes as long as the cotton content is 25% or...
User's Guide - Page 59
... in memory. It stores the job in memory so you send a Repeat print job, the printer prints all copies are printed, the job is automatically deleted from a kiosk • Bookmarks • Jobs not printed, which are called parked jobs
Printing
59 When you can print the job later. Other types of the job and stores the job...
User's Guide - Page 64
... the Jam recovery factory default setting. Load the multipurpose feeder prior to printing,
or wait for other printer tasks. Avoiding jams
The following hints can help you must clear the ...- If jams do occur, follow the steps outlined in the printer control panel menu. • Make sure all printer cables are attached correctly. The printer prints a new copy of the page that :
- Clearing jams
...
User's Guide - Page 88
...:
• This menu item is available when more than one network option is installed. Prints a list of all the fonts available for the printer language currently set to 100%. • The optional flash memory must be set in the printer Prints a report containing NetWare-specific information about the network settings Note: This menu item...
User's Guide - Page 104
... for additional data before canceling the remainder of time in the
printer is printed, and then the printer checks to see the Technical Reference available on the Lexmark Web site at www.lexmark.com.
This setting has no effect on PCL or PPDS emulation print jobs.
Off prints a partial page when
there is not enough memory to...
User's Guide - Page 129
... or the number of pages jammed.
1 Remove the jam from the multipurpose feeder. 2 Press to continue printing.
900-999 Service
1 Turn the printer off. 2 Unplug the power cord from the Lexmark Web site at www.lexmark.com. Understanding printer messages
129
If the service message appears again, contact Customer Support, and report the message.
1565...
User's Guide - Page 131
... the factory default setting. The values range from a network computer
Note: The computer must be connected to print the rest of supply levels. Settings ª Finishing Menu ª Lets you print on a sheet of the printer, print a network setup page and locate the IP address in the TCP/IP section.
2 Click Device Status. The...
User's Guide - Page 132
... 88 Cartridge low appears or when the print becomes faded, you purchased the printer. Ordering supplies
To order supplies in your area.
In other countries or regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.com or contact the place where...
User's Guide - Page 133
... is near its end of the maintenance kit.
Part name Extra High Yield Toner Cartridge
Lexmark Return Program Cartridge E462U11L
Regular cartridge E462U21G
Ordering a photoconductor kit
The printer issues a message to let you know it and continue printing. Part name Photoconductor kit
Part number E260X22G
Ordering a maintenance kit
80 Routine maintenance needed appears...
User's Guide - Page 139
... installed on the Lexmark Web site at www.lexmark.com. Note: If you do not know the IP address of the screen.
Administrative support
139
To access the Embedded Web Server, type the printer IP address into the address field of the printer, then print a network setup page and locate the IP address in the...
User's Guide - Page 160
...Bldg 004-2/CSC 740 New Circle Road NW Lexington, KY 40550 USA © 2009 Lexmark International, Inc. Some states do not imply that the manufacturer intends to make these..., program, or service may be used instead. All rights reserved. Notices
Product information
Product name: Lexmark E460dn, Lexmark E460dw, Lexmark E462dtn Machine type: 4513, 4565 Model(s): 630, 63W, 6EW, dn1, dn2, gd1, gd2,...
User's Guide - Page 168
... as "Remarketer." If this product is a feature or option, this statement applies only when that feature or option is the sum of Limited Warranty
Lexmark E460dn, Lexmark E460dw, Lexmark E462dtn
Lexmark International, Inc., Lexington, KY
This limited warranty applies to change. Off mode
If this product: -Is manufactured from defects in minutes):
30
By using...
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