Lexmark E360d Support Question
Lexmark E360d Support Question
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Question posted by kmaltd on November 28th, 2012
Lexmark E360d Replacement 'pc Kit'
What is this, how much does it cost to replace - what happens if it is not replaced?
Current Answers
Answer #1: Posted by LexmarkListens on November 28th, 2012 9:17 AM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
The PhotoConductor (PC) is needed for the printer to project the image needed for printing. Please refer to this article: http://bit.ly/V2RF8W for futher details.
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Related Lexmark E360d Manual Pages
Service Manual - Page 4
...Printer...input sensor 4-42 Multipurpose feeder (MPF) removal 4-45
iv Lexmark™ E360d, E360dn 4513-420, -430
Diagnostic aids 3-1
Accessing service ...menus 3-1 Printing menus 3-1
Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset PC...
Service Manual - Page 16
... the product before you are discussed.
2. CAUTION This type of the printer and the maintenance approach used to
repair it. xvi Lexmark™ E360d, E360dn Diagnostic information contains an error indicator table, symptom tables, and service checks used to
isolate failing field replaceable units (FRUs).
3. General information contains a general description of caution indicates a hot...
Service Manual - Page 17
..." on page 2-1 for single users or small workgroups. General information
The Lexmark™ E360d and E360dn are monochrome laser printers designed for more information. For information on E360d and E360dn. Use the error code charts, symptom index, and service checks to the correct field replaceable unit (FRU) or part. General information 1-1 After completing the repair, perform...
Service Manual - Page 34
... current job.
2-8 Lexmark™ E360d, E360dn Insert the tray into the printer.
The printer is processing data through the specified USB port. 4513-420, -430
User attendance messages (Continued)
Message Prog System Code DO NOT POWER OFF Ready Remove Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the Printer Res Reduced
Restoring...
Service Manual - Page 36
...toner cartridge/PC kit and inspect the input sensor flag. Remove the toner cartridge/PC kit. If the flag is loose, then replace it .... but less than the printhead jitter-stable specification.
2-10 Lexmark™ E360d, E360dn
Verify that the media is approved. See "Media...worn.
200.23
Laser Servo never started due to the input sensor. Remove the toner cartridge/PC kit.
If the flag ...
Service Manual - Page 38
...printer. Page at the entrance or in the exit guide, then replace...2-12 Lexmark™ E360d, E360dn...PC kit and check for obstructions between the input sensor and the fuser.
While
feeding along the media, and immediately after it was probably staged prematurely.
202.00 Paper jam around exit sensor. Open the rear door, and inspect the flag on the exit sensor. If there is found, then replace...
Service Manual - Page 40
...replace if necessary.
251.00 251.10 251.11
Paper jam near the manual feeder.
Remove Tray 2 and inspect for wear or paper dust. Check the pick tires for obstruction in the paper path. Pages in the paper path have been flushed to the output bin. For a printer... the wear strips.
2-14 Lexmark™ E360d, E360dn Replace if necessary. Do not let the top sheets to the output bin.
Service Manual - Page 42
... state
927.07
Main fan capture data is invalid, and speed control is at maximum in the printer. If the error
persists, then replace the toner level sensor. 4513-420, -430
Error
Description
Action
922.05
Did not roll over temperature..., and shake it Try a different toner cartridge, if possible. on page 2-37.
2-16 Lexmark™ E360d, E360dn
Possible noisy thermistor signal.
Service Manual - Page 44
... overtemp
957.xx RIP card failure: ASIC failure
958.xx
Printer has performed more than 100 "shift and reflash" operations as...
940.03 No zero cross detected on page 2-22.
2-18 Lexmark™ E360d, E360dn See "Operator panel service check" on page 2-27.
954...operator panel service errors
948.xx 949.xx
Failed engine board
Replace the controller board. See "Controller board service check" on...
Service Manual - Page 48
...board assembly.
Turn the printer on page 2-27. Turn the printer off . 2. Settings are lost when both the cable and the card connector are new and replaced at the end of the...board. 6. Turn the printer off before plugging or unplugging any connectors.
2-22 Lexmark™ E360d, E360dn Power from the controller board at the same time. Each card contains the printer settings. If the ...
Service Manual - Page 50
...18
CN201-1,3, 5, +5 V dc 11,13, 15
• If voltages are not correct, then replace the LVPS/HVPS.
• If voltages are exposed at several places on . 4513-420, -...printer • 200 V ac-240 V ac for continuity.
• If open, then replace the LVPS/HVPS. • If not open, then check the switch continuity across its conductors with the switch on page 2-22.
2-24 Lexmark™ E360d...
Service Manual - Page 52
...page 4-6.
2-26 Lexmark™ E360d, E360dn When either of
support. • If these voltages are not correct, then see "Controller board connector pin values"
on each wire, then replace the main motor gear...board Warning: Do not replace the operator panel and controller board at J17.
Each card contains the printer settings. Settings are lost when both are new and replaced at pin 5 for ...
Service Manual - Page 56
...1. Turn on page 2-34.
2-30 Lexmark™ E360d, E360dn e.
To exit configuration, turn the printer off the printer.
None should be caused by the PC roll not being properly charged. Note: Refer.... Try a different toner cartridge and PC kit.
• If those fail, then replace the LVPS/HVPS, controller board, or the printhead in printer service errors unless there is blank.
...
Service Manual - Page 57
...proceeding. Turn the printer on, and verify +24 V dc on the controller board.
If the toner cartridge and PC Kit are clean. ... of the values are incorrect, then replace LVPS/HVPS board. • If the grounds are good, then replace the controller
board. • See...necessary. 4513-420, -430
Black page
Note: Incorrect laser exposure or incorrect charging of -life.
Check continuity between...
Service Manual - Page 58
... settings in the printer driver.
2-32 Lexmark™ E360d, E360dn Place a sheet of image
FRU Fuser
Media (not a FRU)
Action
The fuser may have an unbalanced force against the PC (photoconductor) drum.
Variation in the left and right transfer roll bearings. Check the springs in image density horizontally across page
FRU PC Kit (not a FRU)
Transfer...
Service Manual - Page 59
... and PC Kit are installed correctly and that the laser beam is not blocked. If the problem continues, then install a new toner cartridge. Verify the high voltage cable is not low on back of these voltages can be a result of pages.
With the printer off, check to a variation in the developer and transfer process. Replace...
Service Manual - Page 60
... printer off , clear the path or clean the lens.
Check those settings.
Vertical white lines
See "Vertical streaks" below. The toner cartridge or fuser may be partially blocked.
Replace the PC kit.
2-34 Lexmark™ E360d, E360dn
Inspect the fuser at its entry for repeating defects.
Replace as needed.
Vertical white lines may be caused by the laser...
Service Manual - Page 62
...the next command. • Clear all the way in . • Remove the media from the printer driver. Replace as
necessary. • Check the paper path in the User's Reference).
• Frictional force ... the Toner Low alarm is set to restart the printer. • Make sure the print cartridge assembly is installed properly.
2-36 Lexmark™ E360d, E360dn
The Toner Low light is blinking, and...
Service Manual - Page 64
If the voltages are incorrent, then replace the controller board. If the printer error persists, then replace Tray 2.
2-38 Lexmark™ E360d, E360dn 4513-420, -430
Tray 2 service check
FRU Tray 2
Action
Turn the printer off. See the wiring diagram at the end of the service manual, or "Controller board connector pin values" on the controller board...
Service Manual - Page 78
...UTILITIES menu. When deactivated, the printer disables. Identical errors in consecutive positions in the log are stored in the event log as well as the PC kit and maintenance counter resets and NVRAM...Log
Selecting EVENT LOG provides a history of toner used to exit the EVENT LOG.
3-14 Lexmark™ E360d, E360dn To see the second service error, press . Select Display Log from the EVENT ...
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