Lexmark E360DN Support Question
Lexmark E360DN Support Question
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Question posted by littlNumbe on July 3rd, 2014
How To Reset The Lexmark Printer E360dn
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Related Lexmark E360DN Manual Pages
Technical Reference - Page 5
...edition of the Technical Reference contains information about the following printers or multifunction printers (MFPs):
E260 E260d E260dn E360d E360dn E460dn E460dw X203n MFP X204n MFP
Understanding letters after model numbers
Some Lexmark printers may have one or more letters after the model name to indicate printer features:
Acronym
Meaning
d
duplex1
e
e-Task (electronic task) touch-screen...
Service Manual - Page 4
...Printer...sensor 4-45 Multipurpose feeder (MPF) removal 4-48
iv Lexmark™ E360d, E360dn 4513-420, -430
Tray 2 service check 2-41
...Diagnostic aids 3-1
Accessing service menus 3-1 Printing menus 3-1
Configuration menu (CONFIG MENU 3-2 Entering Configuration Menu 3-2 Available menus 3-2 Reset photoconductor maintenance counter (Reset...
Service Manual - Page 16
... locations uses illustrations to locate or repeat symptoms of printer problems. 4. Parts catalog contains illustrations and part numbers for making printer adjustments and removing and installing
FRUs.
5. CAUTION
This type of caution indicates there is divided into the following chapters:
1. xvi Lexmark™ E360d, E360dn Changed all cross-references that might cause a servicer harm...
Service Manual - Page 26
...print media source. • Push all trays in the printer. If jams do occur with the print media, then try feeding
one sheet at www.lexmark.com for more information about which media provides optimum results ... pliers • Volt-ohmmeter • #1 and #2 Phillips screwdriver • Slotted screwdriver
1-8 Lexmark™ E360d, E360dn Have excessive curl - Have postage stamps attached -
Service Manual - Page 30
If the light is Off On Blinking
The printer is Off On, but idle On and busy
2-2 Lexmark™ E360d, E360dn 4513-420, -430
Overview of the operator panel and menus
Menu button
LCD display
Menus
Indicator light
Back
Stop
Back button
Left arrow button
Select ...
Service Manual - Page 32
... and the Supplies (Warnings) status. This is needed.
2-4 Lexmark™ E360d, E360dn 4513-420, -430
Button or control panel item Function
Display Indicator light
The display shows messages describing the current state of the display is the header line.
The indicator light indicates printer status.
• If the light is off, then the...
Service Manual - Page 34
... possible printer problems that must be downloaded while this message is displayed.
• Load the specified media in the manual feed tray or multipurpose feeder.
• To ignore the manual feed request and print on whatever media is installed in the default input source.
• Cancel the current job.
2-6 Lexmark™ E360d, E360dn...
Service Manual - Page 36
....
2-8 Lexmark™ E360d, E360dn Wait for the message to the factory default except:
-
Warning: Do not turn the printer off while this message is full.
4513-420, -430
User attendance messages (Continued)
Message Prog System Code DO NOT POWER OFF Ready Remove Paper Standard Bin Resetting Maint Cnt Valu Resetting PC Cnt Value Resetting the Printer Res...
Service Manual - Page 40
... that was detected during warm-up . If there is located behind the fuser exit rollers, about mid printer. sensor.
201.03 Video never started ramping toward desired temperature. if the media continues to stop at...the path way. See "Fuser removal" on page 4-51.
2-12 Lexmark™ E360d, E360dn Also Remove the PC kit and paper or debris at the input
known as internal jam.
Service Manual - Page 42
...failed when media was in the source while the other sheets were committed to the output bin. Replace if necessary. For a printer with a manual feed only (no MPF), clean the roller.
251.12 Second pick from manual feeder, tray 1, or feeder ... and replace them if worn.
242.16 Failed to go beyond the wear strips.
2-14 Lexmark™ E360d, E360dn Pages in too far. Failed to the output bin.
Service Manual - Page 44
...when the media reached the fuser nip.
923.00 Fuser is over temperature.
923.01
Fuser is at maximum in the printer. Toner service errors
929.00 929.01 929.02
Toner sensor error No home window No sensor transition (closed)
Remove... "Cooling fan service check" on page 4-63.
929.03 No sensor transition (open)
Printhead service errors
2-16 Lexmark™ E360d, E360dn Replace the fuser.
Service Manual - Page 46
...LVPS service error
940.01 Line frequency outside allowed range of ECC bit corrections
2-18 Lexmark™ E360d, E360dn
Replace the controller board. Install a new note. See "Controller board service check"... processor failure
956.01 Processor overtemp
957.xx RIP card failure: ASIC failure
958.xx
Printer has performed more than 100 "shift and reflash" operations as a result of 45Hz-64Hz...
Service Manual - Page 50
... cards is
powered and good. 5. See "Operator panel service check" on . 4. Turn the printer off before plugging or unplugging any connectors.
2-22 Lexmark™ E360d, E360dn If voltage is correct, then check the continuity in the other card.
Turn the printer off . 2. When either of the manual which involve measuring voltages on the card...
Service Manual - Page 52
... LVPS/HVPS.
• If voltages are exposed at several places on page 2-22.
2-24 Lexmark™ E360d, E360dn 4513-420, -430
Dead machine service check
CAUTION: Check the AC line voltage. The voltage ... board.
Remove the LVPS/HVPS, and check the fuses for the 220 V printer
FRU LVPS/HVPS
Action
Unplug the printer. Note: Voltages are correct, then check the controller board. Plug the AC ...
Service Manual - Page 54
...continuity.
-
Contact your next level of paper.
Does this solve the problem?
2-26 Lexmark™ E360d, E360dn
Go to access the connector on each wire, then replace the main motor gear drive ... on the motor. - Remove the left side cover to step 3. Each card contains the printer settings. Media feed clutch service check
Step 1
Action and questions
Clear the paper path of ...
Service Manual - Page 58
... for free motion. Turn on page 2-34.
2-30 Lexmark™ E360d, E360dn Note: Refer to the print defects guide at CN202) and the corresponding wire form (spring) found about 14 mm above and to print the pages. Also, see "Solving print quality problems" on the printer while pressing and holding and . e. None should...
Service Manual - Page 60
... may have an unbalanced force against the PC (photoconductor) drum. Variation in the printer driver.
Replace the transfer roll assembly if the springs or bearings show signs of...contamination. Make sure recommended media is not blocked. Check the springs in the printer driver.
2-32 Lexmark™ E360d, E360dn If toner cartridge is being used . Check to the PC drum. Make ...
Service Manual - Page 72
...on page 3-4. Turn off the printer. 2. Press and hold and . 3. See "Demo Mode" on the features and options of the printer.
3-2 Lexmark™ E360d, E360dn See "Font Sharpening" on ... Demo Mode Factory Default Energy Conserve Font Sharpening Exit Configuration Menu
See "Reset photoconductor maintenance counter (Reset PC Cnt)" on page 3-4. See "Energy Conserve" on page 3-3.
...
Service Manual - Page 82
... of the Picked Sides meter. value Letter 10 PC-8 437 Inches
Non-U.S. Press and return to PRINTER SETUP.
3-12 Lexmark™ E360d, E360dn After all print tests have been completed, the value will reset to "0." Select Serial number from PRINTER SETUP. 2.
Permanent Page Count (Perm Page Count)
The value of this setting indicates the total...
Service Manual - Page 84
... panel to give any indication that this setting executes, the printer performs the following:
• Calibrates its toner density sensor .... When deactivated, the printer disables. For example: Event 1/6 936 Svc Error
This error is the first of printer errors. To see the... as well as the PC kit and maintenance counter resets and NVRAM resets initiated by one error per minute), but can be...
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