Lexmark 360dn Support Question
Lexmark 360dn Support Question
Find answers below for this question about Lexmark 360dn - E B/W Laser Printer.Need a Lexmark 360dn manual? We have 3 online manuals for this item!
Question posted by sreed2 on August 11th, 2011
Cartridge Low
Why does the printer still say Cartridge Low after I have put in a new cartridge?
Current Answers
Answer #1: Posted by LexmarkListens on August 11th, 2011 3:09 PM
LexmarkListens
Member since:
July 1st, 2011 Points: 1,410,540
Member since:
July 1st, 2011 Points: 1,410,540
Please make sure to reset the pc count on the printer. Please click on the link below and follow the steps provided.
http://support.lexmark.com:80/lexmark/index?page=content&locale=EN&productCode=LEXMARK_E360&segment=SUPPORT&viewlocale=en_US&searchid=1313100482071&actp=search&userlocale=EN_US&id=HO3486
If you need further assistance please feel free to send us an email on the address provided below or you may contact Lexmark Technical Support.
Lexmark Listens
Phone:
USA: 1-800-539-6275
Canada: (877) 856-5540
UK: 0800 121 4726
South Africa: 0800 981 435
Related Lexmark 360dn Manual Pages
Clearing Jams Guide - Page 1
... in any way • Store the paper in an appropriate environment. • Do not remove trays while the printer is printing. • Do not load the multipurpose feeder while the printer is in the printer control panel menu.
• Make sure all paper or specialty media must be cleared from the entire paper...
Clearing Jams Guide - Page 2
... insert the unit. 6 Close the front door. 7 Insert the tray.
8 Press .
2 Note: When the photoconductor kit and toner cartridge are together, they are called a unit. 4 Lift the flap in front of the printer, and remove any jammed sheets.
3 If you see it here. Note: For alternative access to access each jam
Jam...
Clearing Jams Guide - Page 3
...the unit.
3 Open the rear door.
2 Lift the flap in front of the printer, and then remove any jammed sheets.
2 Lift the flap in front of the printer, and then remove any jammed sheets.
4 Remove the jam.
3 Align and insert...
202 paper jam
CAUTION-HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot. 201 paper jam
CAUTION-HOT SURFACE: The fuser and the inside of the...
Clearing Jams Guide - Page 4
To reduce the risk of the printer near the fuser may be hot. 231 paper jam
CAUTION-HOT SURFACE: The fuser and the inside of ...door. 3 Remove the jam.
4 Close the rear door. 5 Close the front door. 6 Press .
233 paper jam
1 Remove the tray from the printer.
3 Pull the jammed sheets from the duplex area.
4 Insert the tray. 5 Press . To locate and remove the jammed sheets, complete all the steps...
Clearing Jams Guide - Page 5
... Press .
242 paper jam
1 Remove the optional tray from the printer.
3 Insert the optional tray. 4 Press .
251 paper jam
A sheet of paper or specialty media failed to the printer using a size of paper.
3 Align and insert the unit. 4... feeder.
2 Lift the flap at the front of the printer, and then remove any jammed sheets of paper that are short lengths of paper not supported for ...
Troubleshooting Guide - Page 1
... breaker. • The Ground Fault Circuit Interrupter (GFCI) has not tripped. • The printer is not plugged into any surge protectors,
uninterrupted power supplies, or extension cords. • Other...do not print
These are possible solutions. CHANGE THE PAGE PROTECT SETTING TO OFF
1 From the printer control panel, press
.
2 Press the arrow buttons until Settings appears, and then
press ....
Troubleshooting Guide - Page 2
...
Option does not operate correctly or quits after it is not listed, reinstall it. Turn the printer off , wait for paper jams or misfeeds. 3 Make sure the guides are possible solutions. Try... are possible solutions.
Memory card
Make sure the memory card is securely connected to the printer system board.
REDUCE THE COMPLEXITY OF THE PRINT JOB
Reduce the complexity of the print ...
Troubleshooting Guide - Page 3
... not reprint after jam is cleared
The paper path is not clear. Do not overfill the tray. Print the print quality test pages: 1 Turn the printer off . 2 Load letter-
Try one or more information, see the User's Guide.
You may help isolate print quality problems, print the print quality test pages...
Troubleshooting Guide - Page 4
... solutions.
Try one or more of the following : • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. CHECK THE PAGE SIZE SETTING
Before sending the... possible solutions. Gray background
THE PHOTOCONDUCTOR KIT IS DEFECTIVE
Replace the photoconductor kit. If the printer still prints blank pages, it may need to print.
Try one or more of the ...
Troubleshooting Guide - Page 5
... textured paper with rough finishes. THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
THE TONER IS LOW
When 88 Cartridge low appears, order a new toner cartridge. Try one or more of the following:...sure the Paper Type setting matches the paper loaded in the tray.
• From the printer control panel Paper menu, make sure the Paper Type setting matches the paper loaded in the...
Troubleshooting Guide - Page 6
... FROM A
SPECIFIC SOURCE From Print Properties, the Print dialog, or the printer control panel, select another tray or feeder to feed paper for the job. Toner rubs off
These are possible solutions.
THE TONER CARTRIDGE MAY BE DEFECTIVE
Replace the toner cartridge.
Clear any paper you are possible solutions. Streaked vertical lines
These...
Troubleshooting Guide - Page 7
...label on the inside of the photoconductor kit. THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON
TONER Replace the used toner cartridge with a new one or more information, see .
For customer support, ... THE
TONER CARTRIDGE Remove the toner cartridge and shake it from a hot component, allow the surface to cool before the printer IP address to extend the life of the printer. Warning-Potential...
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