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Lenovo IdeaCentre K430 Support Question

Lenovo IdeaCentre K430 Support Question

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Question posted by rqwon on March 12th, 2013

Lenovo K430 Doesn't Recognize Monitor

Just purchased a K430 running Win 7 HP 64-bit. It recognizes a digital Samsung monitor but doesn't recognize a VGA Acer. I tried a DVI cable for the Acer but that didn't work either; I also installed the AMD VGA driver (Radeon 7750). Any suggestions?

Current Answers

Answer #1: Posted by tintinb on March 15th, 2013 6:08 PM
This answer was accepted by the poster of the original question.
tintinb

Member since:
October 26th, 2012

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The problem of your Lenovo IdeaCentre K430 might be a driver conflict between the graphics driver from the motherboard and external graphics card. Please try to remove the VGA driver installed for the integrated graphics card and install only the VGA driver for the external graphics card. If this did not solve the issue, it might be related to a hardware failure on the part of your monitor.

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Answer #2: Posted by rqwon on March 16th, 2013 8:44 AM
rqwon

Member since:
March 12th, 2013

Points: 70
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Hi tintinb,

Thanks for your note! I ended up figuring it out. It was a combination of what you said and my own ignorance.

As you said, when there is a separate graphics card, it supersedes the motherboard's built-in graphics ability.

On the K430, there are two sets of ports. One is on a removable bay lower down, near the audio ports. This set is HDMI, DisplayPort, and DVI-I/dual-link. These are the functioning graphics card ports. There is a second set higher up; on my machine it was an HDMI and VGA. These are connected to the motherboard and are nonfunctional.

I used different cables to plug everything into the lower ports and everything worked great.

Thanks for your assistance, and I hope this helps someone else (especially someone who doesn't want to open up their machine, like me :-D).

 

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