Get support for LG LG840

LG LG840 Support Question

LG LG840 Support Question

Find answers below for this question about LG LG840.
Need a LG LG840 manual? We have 3 online manuals for this item!
Question posted by Anonymous-127360 on December 25th, 2013

Help My Lg Motion 4g Won't Turn On!!

My lg motion 4g kept shutting off yesterday without warning and then four times later it shut off for good. ive taken my battery out countless times and held the power button and tried charging it. but my phone was already having backwards charginG issue so I was having to turn it off to get it to charge. My main problem now is I didn't know I don't have an SD card because I just bought the phone from a friend and I'm deathly afraid if I send my phone to metro to be fixed ill lose EVERYTHING!!!! What can I do to prevent that? I don't mind getting music and apps again, but to lose my pictures and videos would literally kill me. please please help :'(

Current Answers

Answer #1: Posted by BusterDoogen on December 29th, 2013 6:07 PM
This answer was accepted by the poster of the original question.
BusterDoogen

Member since:
October 30th, 2011

Points: 28,565,447
1,120
points
To locate the problem, it's important you own a multimeter, which can read DC Voltage and resistance.

If you do own one, then you can perform the following :

1. Battery
Set your multimeter in Voltage (DC)-mode.
Remove the battery from your phone and see what Voltage it's rated. (might be something like 3.7V, 4.2V or even higher.

The phone contains a minimum of 2 (small) pins, which is touching the battery, when it was inserted. The battery will have 2 or move gold-alike pads.Try to measure the battery at these pads to see the Voltage. If there are more pins, don't worry, just try to measure between all pins.
If the readout at your multimeter is roughly 0.5 Volts below the rated Voltage, the battery should be replaced.


Example :
Battery rated 3.7 V. Readout multimeter : 3.2 V
Battery should be replaced.

2. Adapter / charger
Insert the adapter in a wall-outlet (110 / 240 V AC)
The adapter, contains a plug, which inserts into your mobile phone. At this plug, you need the Voltage. The readout at your multimeter should be a higher than the Voltage-rating at he battery. If not, your adapter / charger is damaged.

3. Onboard connection
Set your multimeter in Resistance-mode, sometimes also shown as the Ohm-sign.
When charging your phone, your adapter is connected to your phone, redirected to the battery. Now it's time to check if there's a good connection between the phone-inlet and the battery-pins inside your phone. The inlet has in the center a metal pin. Try to connect your multimeter to this pin, and one of the battery-pins inside your phone. If there's no connection, to any of these pins, you'll get no readout. This might mean, the phone-inletconnector is not well connected to the board(*) of your phone.
(*) The green print, with all tiny electronic components.

The source of this damage might be :

A) While charging, the phone dropped on the floor.

B) Non-official adapter / charger
Maybe a higher rated current than allowed. A battery may be charged with 1 / 10th of the specified current. So, if the battery shows 1600 mAh, the batttery can be safely charged at a current of 160 mAh. If you use a 2A (= 2000 mA) charger, you can charge the battery, but results in a shorter lifetime of the battery.
Sometimes, even polarity might be an issue (reversed) or the non-official charger is supplying AC-Voltage instead of DC-Voltage.

C) Damaged onboard controller
Some phones contain a kind of controller-IC to control the charging proces. If the charger was supplying a high Voltage or current (Ampere), it might end up in a fried controller-IC.
I such case you might have heard a "plop" when inserting this charger into your phone, or noticed smoke or a distinctive smell (of burned components)

Any repair for type A, B or C-damage, requires special skills and tools. If you lack any of these 2, go for a repair-shop or buy a new mobile phone.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

Related LG LG840 Manual Pages

Owner's Manual - Page 1

ENGLISH Spyder II USER GUIDE Please read this manual carefully before operating your mobile phone. P/N : MMBB0343601(1.0) H LG840 Retain it for future reference.
Owner's Manual - Page 6

... Caution 14 Part 15.19 statement 14 Part 15.21 statement 14 Part 15.105 statement 15 Phone Overview 16 Menus Overview 21 Getting Started with Your Phone 25 The Battery 25 Charging the Battery 25 Battery Charge Level 26 4 Turning the Phone On and Off 26 Signal Strength 27 Screen Icons 27 Making Calls 27 Correcting Dialing Mistakes...
Owner's Manual - Page 11

...with the many advanced features of the CDMA system, such as antenna throughout this compact phone offers: G Music capability and microSD™ card slot. G Bilingual (English and... latest digital mobile communication technology, Code Division Multiple Access (CDMA). G 8 physical keys, a Touch Screen and a full QWERTY keypad. Other trademarks and trade names are owned by LG Electronics is ...
Owner's Manual - Page 27

... charge your LG phone. Improper handling of the charging port, as well as shown below, the LG logo on the back of the phone, then push the battery down until it . 25 The battery charge level is important to fully charge the battery before initial use in use of the phone. Installing the Battery Insert the bottom of the battery into place. Turn power off. The phone...
Owner's Manual - Page 28

... charge time varies depending upon the battery level. If the battery charge level becomes exceedingly low, the phone automatically switches off . Battery Charge Level The battery charge level is not saved. Turning the Phone On and Off Turning the Phone On 1. Getting Started with Your Phone Getting Started with Your Phone 2. Install a charged battery or connect the phone to an external power...
Owner's Manual - Page 40

... 5. Touch . 3. My Name Card Allows you want to view your grouped Contacts, add a new group, change the name of your mobile phone number, but you to edit. 6. Edit the information as necessary and touch Save. Touch . 3. G Touch a group, then touch ... Send via Bluetooth/ Delete/ Delete All 5. Communicate 38 Communicate 4. Groups Allows you can add an additional phone number.
Owner's Manual - Page 106

... regulations posted in these areas instruct you use any reason to suspect that 104 interference is turned ON; Other Medical Devices If you to do so. Safety G Should not carry the phone in a breast pocket; G Should turn the phone OFF immediately if there is any other personal medical device, consult the manufacturer of your...
Owner's Manual - Page 107

... in motor vehicles. Obey all signs and instructions. Vehicles RF signals may include: fueling areas (such as gasoline stations); Posted Facilities Turn your phone OFF in any facility where posted notices so require. fuel or chemical transfer or storage facilities; equipment that has been added to external RF energy. ...
Owner's Manual - Page 109

... minimum required distance between the power cord and heat sources. 107 Safety G Do not disassemble or shortcircuit the battery. G Use only LG-approved chargers specific to your phone. In this case, remove the battery from the phone, reinstall it, and turn the phone on. G The battery doesn't need to be recharged several hundred times before recharging. G Battery life will vary due...
Owner's Manual - Page 111

...LG Authorized Service Center to an LG Authorized Service Center. G When you don't disturb others. If the phone does not work, take it may cause interference to your phone. G Do not paint your ear. G Use accessories, such as earphones and headsets, with the power... the damaged antenna. G Do not turn it to the phone. G Do not immerse your phone in a safe place with caution. ...
Owner's Manual - Page 114

... Health Consumer Update on Mobile Phones: have had health hazard? Safety phones are associated with new drugs or medical devices. problems are absolutely safe. Wireless phones emit low levels of low...or in reproducing those The available scientific evidence does not show that wireless wireless phones? Many Update studies of Radio Frequency (RF) energy in standby mode. They ...
Owner's Manual - Page 128

...to radiofrequency (RF) energy set by the human body expressed in measurements. Your wireless phone is designed and manufactured not to comply with a safety limit of Electrical and Electronics ...Counsel on SAR (Specific Absorption Rate) This Model Phone Meets the Government's Requirements for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, ...
Owner's Manual - Page 130

....ctia.org/ *In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over Sometimes it should be found on the case...FCC RF emission guidelines. While there may be necessary to remove the battery pack to find information that pertains to a particular model phone, this model phone is on file with the FCC and can be found under the...
Owner's Manual - Page 134

Accessories There are sold separately. Consult your local dealer for your mobile phone. Wall/USB Charger USB Cable Battery Stereo Headset Adaptor with Microphone Vehicle Power Charger Accessories 132 Optional items are a variety of accessories available for availability.
Owner's Manual - Page 142

... Number 101 Volume 77 Volume Quick Adjustment 29 Index 140 Index Touch Sensitive Soft Keys 17 Touchscreen Effect 83 Train Word 69 TTY Mode 99 Turning the Phone On and Off 26 U Unit Converter 74 USB Connection Mode 93 Using...
Data Sheet - Page 1

... UI The advanced LG Spyder™ II reaches far beyond today's mobile technology. Enjoy stereo sound from the music player via your friends jammin' to -Use Powerful Innovative www.lgusa....Camcorder Bluetooth microSD™ Bluetooth Memory Port with tactile feel, this device gives you unmatched power and performance right at your fingertips. it will definitely move you get quick and easy ...
User Guide - Page 10

... port cover on the phone. You should insert the battery before charging. 8 LG840G | User Guide Ensure that side 'B' of the battery compartment. Your LG 840G will need to the phone (ensure that the battery contacts align with the terminals on the top side of the battery down until you receive a 'Battery Full' notification. Install the battery Insert the top of...
User Guide - Page 70

The phone will be displayed. The blue square cursor is used to delete Old Schedules or All Schedules selectively. ƬƬ...; Search: Allows you to search the saved schedule(s). ƬƬ Set Holiday: Allows you to set for that day. This function helps to remind you enter this menu, a calendar will sound an alarm tone if it has been set your personal holiday for the selected ...
User Guide - Page 86

... hands-free device. Bluetooth From the standby screen, touch and to access the Bluetooth function settings menu. Call This menu allows you to adjust your phone can only be connected one at a time. You can have a conversation via a cordless Bluetooth® hands-free phone or browse the Internet, wirelessly connected, via a mobile phone.
User Guide - Page 89

NOTE: • Always use genuine LG accessories. Accessories There are a variety of which may be different in different regions; Battery Standard battery is available. please check with our regional service... communication requirements. You can select these options according to charge the battery. Consult your mobile phone, some of accessories available for further enquiries. 87

LG Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • HDTV-Gaming-Lag - LG Consumer Knowledge Base
    ... While image-enhancement can certainly help make music, rhythm, sports, fighting, FPS, or just about every source has a ...later. Nevertheless, undesirable as time goes by a device made to make sure you have special 'Game Modes' that you may sound, it unneccessary and adding lag time for discovering if your HDTV makes them on the gaming-lag issue, whereas today most serious problem...
  • Video hangs off the screen or is offset - LG Consumer Knowledge Base
    ... to the left or right? Turn JustScan on the monitor for the monitor. If using HDMI output on the PC's video card, make sure the graphics card is actually ouputting computer video on the front of the monitor. If this option can be changed in the manual may help fix some resolutions listed in the...
  • 3D Requirements & FAQs - LG Consumer Knowledge Base
    ...Blu-ray Player on another TV? They will shut off , press and hold the power button until the LED blinks 3 times. How many pairs of glasses can charge the glasses with the included cable using any ... v1.4 Cable is recommened. v1.3 or better is no . Just turn on ? Yes. Can I know the glasses are on the glasses by holding the power button for a few seconds. How do not see a 3D sync ...

Similar Questions

Can I Keep My Current Virgin Mobile Phone # With This New Tracfone?
I just bought this LG430G phone but haven't opened it yet, still deciding whether to keep itor keep ...
(Posted by Anonymous-65173 11 years ago)
Ask a New Question
Use the box below to post a new question about this LG product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

LG Manuals

Find free LG LG840 manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

LG Reviews

View thousands of LG user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete LG customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed LG customer service rankings, employee comments and much more from our sister site.