Konica Minolta pagepro 1380MF Support Question
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Question posted by valentasmantas on December 13th, 2015
Printer Problems
Dear assistant,I have got a big problem with my konica minolta 1380mf. It does not print.Firstly, I had problems with scanner, my laptop (win7-64bit) showed that scanner interface is not installed, later, when I fixed it, got problems with printing process. It just does not print, shows some notifications that cannot print because of particular errors. I hope, I explained my problem, and hope you might help meRegardsMantas Valentas
Current Answers
Answer #1: Posted by freginold on December 13th, 2015 6:35 PM
Unfortunately, without being able to troubleshoot or without being provided more information, there is no perfect fix for this problem. Here are some common solutions you can try:
- Remove and reinstall the print driver
- Make sure you have the latest version of the print driver, and the correct version for your operating system
- If the printer is connected over the network, make sure the IP address or hostname is correct in the print driver settings
- Try to ping the printer if it is network-connected; if the ping is unsuccessful try a new network cable and verify the IP address
- Try printing to the printer from another computer
- If using a WIndows computer, restart the print spooler service
- Remove and reinstall the print driver
- Make sure you have the latest version of the print driver, and the correct version for your operating system
- If the printer is connected over the network, make sure the IP address or hostname is correct in the print driver settings
- Try to ping the printer if it is network-connected; if the ping is unsuccessful try a new network cable and verify the IP address
- Try printing to the printer from another computer
- If using a WIndows computer, restart the print spooler service
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