Konica Minolta bizhub C652 Support Question
Konica Minolta bizhub C652 Support Question
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Question posted by SgJoshua on August 18th, 2014
Konica Minolta Bizhub C360 Server Connection Error When Faxing
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Current Answers
Answer #1: Posted by PhilatKM on September 22nd, 2014 8:12 AM
PhilatKM
Member since:
August 4th, 2014 Points: 26,700
Member since:
August 4th, 2014 Points: 26,700
Hi. I work with Konica Minolta and may be able to help. The situation you describe can be caused by many factors, including ISP port blocking, DNS issues, timeout settings, and more. Even then, there will be many questions and variables.
If you are an end user, your best option is to contact your local Konica Minolta service provider so that a trained specialist can diagnose and resolve your situation.
If you are a technician who is trained on this product, you can contact Konica Minolta's Contact Support Center at 800-825-5664 for assistance. You will need your KM credentials in order to access the CSC.
Phil@KMBS
Related Konica Minolta bizhub C652 Manual Pages
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 14
...security functions, gives a certificate error message if the SSL certificate ...SNMP Password
WebDAV Server Password
S/MIME certificate Device certificate (SSL...server in advance. Through additional printer setting, type "https://Host Name.Domain Name/ipp."
In such cases, it to the factory setting
bizhub C652/C652DS/C552/C552DS/C452
1-10 Then, in TCP/IP Settings of PageScope Web Connection...
bizhub C452/C552/C652/C552DS/C652DS Security Operations User Manual - Page 173
... click [Read], and then select [KONICA MINOLTA HDD TWAIN Ver.3]. 3 Select this machine ...access to be recognized as a TWAIN device. 4.3 HDD TWAIN driver
4
4.3... Box in the scan or fax mode in the PC of ..., enter the desired external server. When an attempt is ...through the HDD TWAIN driver. bizhub C652/C652DS/C552/C552DS/C452
4-26... of this machine and click [Connect].
4 Select the "Login as the...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 8
...Konica Minolta Business Technologies, Inc.
Note that enable more convenient operations, simple troubleshooting operations, and various setting methods of this manual.
Should you experience any responsibility for use of the Internet by connecting...the Internet from those using Web Browser in this machine. bizhub C652/C652DS/C552/C552DS/C452
1-3 and its group businesses will ...
bizhub C452/C552/C552DS/C652/C652DS Advanced Function Operations User Guide - Page 43
... the logo to go to display the version information for PageScope Web Connection. Press this button to log out from the current mode.
Press this button to reference the online manual. bizhub C652/C652DS/C552/C552DS/C452
5-3 Press the logo to the KONICA MINOLTA Web site (http://www.konicaminolta.com/). Displays the contents of the...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 189
... of outline processing from an application using TWAIN, install
the "KONICA MINOLTA TWAIN" driver software designed for the Fax/Scan mode screen. Configure the default settings (settings selected when [Reset] is subjected to outline processing.
If you to the TWAIN driver manual in color. bizhub C652/C652DS/C552/C552DS/C452
9-26 9.3 User Settings Item TWAIN...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 244
..., [Logout] is displayed. bizhub C652/C652DS/C552/C552DS/C452
11-15 Device Information.
When you
are
out]
logged in this machine.
34
56
7
8
1 2
9 10
11
12
No.
Reference - ing URL. Click the desired icon when an error occurs to display the version information of this
machine or the settings of PageScope Web Connection.
3
Login user...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 253
... and enable functions. bizhub C652/C652DS/C552/C552DS/C452... install the "KONICA MINOLTA
TWAIN" driver software designed for that were executed in this machine. Specify whether to display the network error code. Specify ... Page Print Settings Skip Job Operation Settings Flash Display Setting System Connection Setting
Description Changes the registration information of the jobs that purpose...
bizhub C452/C552/C552DS/C652/C652DS Network Scan/Network Fax Operations User Guide - Page 269
... scanning resolution to resend the fax. Take corrective actions by referring to the table below. OFF
work re- OFF bution error
Recipient resetting
Recipient ON connection reset
Recipient Recipient ON
busy
busy
LAN connection
Connec- Check the state of the recipient. • Check the network settings for the ma-
bizhub C652/C652DS/C552/C552DS/C452
12...
bizhub C452/C552/C552DS/C652/C652DS Network Administrator User Guide - Page 100
... address faxes. bizhub C652/C652DS/C552/C552DS/C452
2-82
2.24 Sending and receiving IP address faxes
2
2.24
Sending and receiving IP address faxes
Configure settings to page 2-6. "Mode 2": This mode allows communication between Konica Minolta models capable of transmitting IP address faxes, and between Konica Minolta models capable of the remote machine. (However, the DNS server is...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 71
... the option settings as necessary. bizhub C652/C652DS/C552/C552DS/C452
6-4
Configuring the AppleTalk settings
Configuring the AppleTalk settings for the machine, refer to the "User's Guide [Network Administrator]".
6.1 Mac OS X 10.2/10.3/10.4/10.5
6
6 Select the desired printer driver manually.
% When OS X 10.5 is used , select "KONICA MINOLTA" from the "Print Using", and...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 72
... after turning it off then on the "Print & Fax" window.
4 Click [Default]. The printer driver corresponding ...Fax] icon.
3 Click [+] on again.
bizhub C652/C652DS/C552/C552DS/C452
6-5
Connected printers are detected. % If no printer is used , select the "Select a driver to Step 6.
6 Select the desired printer driver manually.
% When OS X 10.5 is used , select "KONICA MINOLTA...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 89
...driver, the driver may not be rewritten.
bizhub C652/C652DS/C552/C552DS/C452
8-3
"Server Properties".
% In Windows 2000/XP/Server 2003, click the "File" menu, then "Server Properties". % If the "User Account ...drivers is not required if you are installed including the PCL KONICA MINOLTA driver, PostScript KONICA MINOLTA driver and fax driver, the model information of the inf file. - Click ...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 190
...Windows' "Printer" ("Printers and Faxes" for Windows XP/Server 2003) window.
2 Select "Custom Size" from "Original Size" or "Paper Size".
KONICA MINOLTA PostScript Driver for Mac OS X
...Paper Settings for Windows (XPS driver) - KONICA MINOLTA XPS Printer Driver for Each Tray", "Bypass Tray", "Paper Type", and other
settings.
6 Click [OK]. bizhub C652/C652DS/C552/C552DS/C452
12-41 For ...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 268
..., registered user or account).
If an error occurred, click the icon to display the error information (consumables, paper trays and registered user information) so that is selected in the Information tab. Item
Description
1
KONICA MINOLTA logo Click the logo to go to the KONICA MINOLTA Web site at the follow- bizhub C652/C652DS/C552/C552DS/C452
14-13...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 276
... software "KONICA MINOLTA TWAIN". Allows you to the TWAIN driver manual in a cellular phone. For details, refer to create and download log data of this machine.
Item Machine Setting Register Support Information
Network TWAIN
User Box Setting
Stamp Settings Blank Page Print Settings Skip Job Operation Settings Flash Display Setting System Connection Setting...
bizhub C452/C552/C552DS/C652/C652DS Print Operations User Guide - Page 293
...
Utility
16
Specifications
KONICA MINOLTA XPS Driver (XPS driver)
Windows Vista Business * Windows Vista Enterprise * Windows Vista Home Basic * Windows Vista Home Premium * Windows Vista Ultimate * Windows Server 2008 Standard * Windows Server 2008 Enterprise * * Support 32-bit (x86)/64-bit (x64) environment.
bizhub C652/C652DS/C552/C552DS/C452
16-4 PageScope Web Connection Compatible Web...
bizhub C452/C552/C552DS/C652/C652DS Box Operations User Guide - Page 254
Device Information.
bizhub C652/C652DS/C552/C552DS/C452
9-15 http://www.konicaminolta.com
2
PageScope Web Connec- Clicking the desired icon when an error occurs displays the information (Consumable Info, Paper Tray, or user registration page) associated with icons and messages.
ing URL. When
logged in again. Click this button to the Konica Minolta Web site at the...
bizhub C452/C552/C552DS/C652/C652DS Box Operations User Guide - Page 279
...KONICA MINOLTA TWAIN". Adds font or macro. For details, refer to display the network error code.
"Online Assistance".
Specify whether to release the operation lock when scanning (excluding push-scanning). bizhub C652... Print Settings
Skip Job Operation Settings Flash Display Setting System Connection Setting Display Setting
Outline PDF Setting
Description
Changes the registration ...
bizhub C652/C552/C452 Pocket Guide - Page 1
...-generation color devices
• To stimulate replacement of medium-speed B/W or color machines primarily in the office. KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC. 100 Williams Drive, Ramsey, NJ 07446 www.CountOnKonicaMinolta.com www.kmbs.konicaminolta.us Item #: C652PG 9/09
bizhub C652/C552/C452 pocket guide
full color printer/copier/scanner/fax
Enhancements
bizhub C652/C552/C452 Series...
bizhub C652/C552/C452 Pocket Guide - Page 2
...saving device ...nearly doubled
Second Fax Board •...C652/C552 needs.
These nextgeneration MFPs offer seamless connectivity to industry- Product Concept
Segment 4 Konica Minolta's first class MFP's with optional OT-503 Output Tray.
leading color scan speed (78 opm)
Transfer System • Industry-leading transferred
image quality • Transfer image quality is the bizhub C652...
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