Konica Minolta bizhub C35 Support Question
Konica Minolta bizhub C35 Support Question
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Question posted by billbuehrig on June 9th, 2014
Scanning Generates Error Code 20231
I am attempting to scan documents from the ADF and either email or save to HDD. Both actions generate the same error message “Scan TX failed, job is cancelled” Interrogating the job log shows both actions resulted in error code 20231. The machine had just been installed, registered users are not yet set-up, I was logged-on as Administrator. I do not know whether this is a machine configuration issue, a security issue, or what. Any help is much appreciated. Thanks, Bill Buehrig
Current Answers
Answer #1: Posted by online24h on June 9th, 2014 11:19 AM
online24h
Member since:
March 28th, 2014 Points: 531,660
Member since:
March 28th, 2014 Points: 531,660
Hello
See link below
http://www.manualslib.com/manual/433047/Konica-Minolta-Bizhub-C35.html?page=9#manual
See link below
http://www.manualslib.com/manual/433047/Konica-Minolta-Bizhub-C35.html?page=9#manual
Hope this will be helpful "PLEASE ACCEPT"
Related Konica Minolta bizhub C35 Manual Pages
bizhub C35 Facsimile User Guide - Page 8
...5-18 Using received documents 5-18 Uninstalling the...jobs 7-2 Reception jobs 7-2 Checking the job log 7-3 Transmission jobs 7-3 Reception jobs 7-3 Printing reports/lists 7-4 Types of reports 7-4 Types of lists 7-5 Activity Report 7-6 Items that are printed 7-6 TX Result Report 7-7 Items that are printed 7-7 Reservation TX...TX Error Report 7-11 Items that are printed 7-11 I-Fax RX Error...
bizhub C35 Facsimile User Guide - Page 9
8 Troubleshooting 8-1 Problems when sending faxes 8-2 G3 fax...8-2 Internet fax 8-4 PC fax ...8-4 Problems when receiving faxes 8-6 G3 fax...8-6 Internet fax 8-7 Other problems 8-8 Error messages 8-9
9 Appendix ...A-1 Technical specifications A-2 G3 fax...A-2 Internet fax A-2 PC fax (Fax driver A-3 Text input ...A-4 Entering text A-4
x-8
Contents
bizhub C35 Facsimile User Guide - Page 18
... the address book. Press to view the error message. Press when an error occurs to adjust the image quality during a copy, scan or fax operation. From this screen, you... descriptions of the current screen will be displayed.
Appears while printing with fax transmission and scanning operations. Touch panel
1-9 Press to change the entered value.
Press [+] or [-] to display the...
bizhub C35 Facsimile User Guide - Page 123
... faxes
" For details on
page 8-9.
For details on troubleshooting procedures for document misfeeds, paper misfeeds, poor print quality, or empty toner, refer to "Error messages" on the error messages, refer to the [Printer/Copier/Scanner User's Guide]. down (when the ADF is blurry. Position the document
recipient is used).
8-2
Problems when sending faxes G3 fax
Symptom
Cause...
bizhub C35 Facsimile User Guide - Page 130
... received, print the received documents saved in the memory. An error occurred while This error is automatia G3 fax is being sent. polling reception.
PC fax transmissions tings, refer to the following error messages. Error message [Off-Hook] [Memory Full (Fax)]
[Fax TX Failed] [Fax RX Failed] [PC-Fax TX Error] [Polling RX Error]
[PC-Fax Restricted]
[I-Fax TX failed]
Cause
Solution
The...
bizhub C35 Facsimile User Guide - Page 131
Error message [I-Fax RX failed]
Cause
Solution
An error occurred while This error is automatian Internet fax is being cally cleared. received.
8-10
Error messages
bizhub C35 Facsimile User Guide - Page 138
...12 Original Type 3-11 Resolution 3-11 Separate Scan 3-11 Sharpness 3-12
Sending faxes 3-1 General operation 3-2
Specifications A-2 Specifying destinations 3-7
Direct Input 3-8 Favorites 3-7 LDAP 3-10 Log 3-9 Search 3-8
T
Text input A-4 Touch panel 1-6 Troubleshooting 8-1
Error messages 8-9
U
User authentication 1-11 Device authentication 1-11 External server authentication 1-11...
bizhub C35 Printer/Copier/Scanner User Guide - Page 10
... of the password rules 3-75
Enhanced security settings 3-75 Required settings 3-75 Changed settings 3-76 [Restore Defaults 3-77 [HDD Format 3-77 [Paper Empty 3-78 [Restriction Code Settings 3-78 [Erase Job Log 3-78
4 Media Handling 4-1 Print Media ...4-2 Specifications 4-2 Types ...4-4 Plain Paper (Recycled Paper 4-4 Thick Stock 4-5 Envelope 4-6 Label ...4-7 Letterhead 4-8 Postcard...
bizhub C35 Printer/Copier/Scanner User Guide - Page 14
...File Settings] - [File Type 10-24 [File Settings] - [Scan Setting 10-25 [File Settings] - [PDF Encrypt 10-25 Specifying the document name 10-26 Specifying communication settings 10-27 [URL Notification 10-27...[WebDAV 10-30 With [USB Memory 10-30 With [HDD 10-31 With [Web Service Settings 10-32 Selecting from the log 10-32 Selecting a program destination 10-33 Registering destinations 10...
bizhub C35 Printer/Copier/Scanner User Guide - Page 44
... fax operation. Press to the home screen. Press to change the entered value.
Press [+] or [-] to view the error message when an error occurs.
A description of pages is indicated. Appears while scanning and printing when making copies. Keys and icons that are not displayed, press [ ] or [ ] to select a different tab. If there are tabs...
bizhub C35 Printer/Copier/Scanner User Guide - Page 87
Enhanced Security Mode
HDD Settings
Check HDD Capacity
Overwrite All Data
Mode Execute
Restore Defaults
SSD Low-level Format
Restore NetWork
Restore System
Restore All
HDD Format
User Area (Print)
User Area (Scan)
All
Paper Empty
Tray 1
Tray 2
Tray 3
Tray 4
Restriction Code Settings
Erase Job Log
3-40
[Admin Settings]
bizhub C35 Printer/Copier/Scanner User Guide - Page 171
...documents „ Specify the paper tray „ Specify the type of media „ Specify the number of copies „ Turn on/off job collation „ Save a print job on the printer and print it later (Job Retention) „ Save a confidential job... the PostScript output method „ Specify whether or not the error messages of a print job are printed „ Print a mirror image „ Specify ...
bizhub C35 Printer/Copier/Scanner User Guide - Page 350
... USB memory device.
[Scan TX Failed] [Scan TX failed.] [Job is not enough Delete any unneces-
[Insufficient HDD capacity.] [Delete unnecessary file.]
space available on the hard disk
[Saved documents in folder reached limit.]
has reached the maximum possible. Cancel the job.
[The job is cancelled.]
The memory capacity Cancel the job. is canceled.
[The job is cancelled.]
[Error Occurred...
bizhub C35 Printer/Copier/Scanner User Guide - Page 391
... Logging in to this machine ......15-15
Lower feeder unit 1-4, 14-3
M
Maintenance 12-2 Media
Clearing misfeeds 13-6 Loading 4-14 Path 13-5 Preventing misfeeds 13-4 Media Misfeed ADF 13-13 Duplex 13-15 Fuser Unit 13-16 Transfer Roller 13-20 Tray 1 13-20 Tray 2 13-7 Tray 3/4 13-11 Media Path 13-5 Messages Error messages 13...
bizhub C35 Reference Guide - Page 275
...
Understanding the PageScope Web Connection Window
Error Fatal
Caution is required [Cover Open]
before the next
[Misfeed Detected]
scanning or printing
job can
continue. If the error is
[Ready to Copy]
online ... PageScope Web Connection must be operated
or already operating. The machine must be logged in from Administrator Mode. (For details, refer to "Administrator Mode" on the...
bizhub C35 Reference Guide - Page 506
... via 7-11 IPsec 7-8 IPv6 7-8 IPX/SPX 7-8
J
Job log 8-26 Job, PageScope Web
Connection 8-97
L
LDAP 6-31, 8-200 Linux
Adding the printer 2-3 Checking print jobs 2-19 PPD file, installing 2-2 Print settings 2-17 Printer ...Administrator 4-2
PageScope Direct Print 4-2 PageScope Net Care Device
Manager 4-2 PageScope Web Connection ...... 8-2
Address Book 8-151 Administrator Mode 8-12 Administrator ...
bizhub C35 Reference Guide - Page 507
...Device information 8-14 Direct Print 8-145 Display language 8-2 E-mail Settings 8-193 Form overlay 8-141 FTP Settings 8-210 General settings 8-110 General Settings (Network) .....8-182 Group 8-162 HTTP Settings 8-205 IEEE802.1X 8-91 Import/Export 8-26 Interface information 8-18 IP Address Filtering 8-88 IPP Settings 8-206 IPsec 8-83 Job History 8-101 Job log...8-35 Scan to HDD 8-146 ...
bizhub C35 Security Operations User Guide - Page 8
... data files generated during print image file processing -
User identification information - When transmitting and receiving highly confidential image data (Secured Job files, Scan to HDD files, ID & Print files) among the assets to be protected: - bizhub C35
1-5 Trusted channel setting data stored in the HDD - Image files stored in the HDD by Secured Job - Administrator passwords...
bizhub C35 Security Operations User Guide - Page 12
...a function that allows Secured Job and image data stored in HDD to be used in the...Error" to ensure SSL encryption communication with Windows Vista the certificate of this machine in the DNS server in the "URL" field. bizhub C35...generation of encryption keys. - Recommended is not issued by a reliable party for which offers enhanced security functions, gives a certificate error message...
bizhub C35 Security Operations User Guide - Page 13
...been registered
Deletes all Secured Job-related information and files saved
Deletes all files stored as "Personal" by Scan to HDD
Deletes all ID & Print files
• Image files saved other than the Secured Job files, files stored as "... All Restore All Overwrite All Data
bizhub C35
1-10
1.5 Miscellaneous
1
Through additional printer setting, type "https://Host Name.Domain Name/ipp."
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