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Question posted by rosalynduke on March 17th, 2023

Error Code 25 On A Biz Hub 284e.

I have gone through the error code 25 and done what it said to do but it is still showing that there is a paper jam in the ADF.I have looked everywhere but there is no paper jam anywhere.

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Answer #1: Posted by SonuKumar on March 17th, 2023 9:30 AM

SonuKumar

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Error Code 25 on a Konica Minolta BizHub 284e usually indicates a problem with the paper feed tray. Here are some troubleshooting steps you can try:

Check the paper tray: Make sure the paper tray is properly installed and that there are no jams or obstructions in the paper path. Ensure that the paper guides are properly aligned and that the paper is loaded correctly.
Reset the machine: Turn the machine off and unplug it from the power source. Wait a few minutes, then plug it back in and turn it on again.
Check the paper type and size: Ensure that the paper type and size settings in the machine match the paper you are using. If the settings are incorrect, adjust them and try printing again.
Clean the paper feed rollers: Dust, debris, and paper residue can build up on the paper feed rollers and cause feeding problems. Clean the rollers with a soft, lint-free cloth moistened with water or rubbing alcohol.

If none of these steps resolves the issue, it may be necessary to call a Konica Minolta service technician to diagnose and repair the machine.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Sonu
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bizhub 25 Administrator Guide - Page 3

...List of Entries...1-24 Paper Settings...1-27 Setting the Bypass Paper 1-27 List of Paper Settings 1-28 Specifying Default Settings 1-30 Setting Example...1-30 List of Default Settings 1-31 Outputting Lists...1-35 Printing the Device Settings List 1-35... Chapter 2 Management List of Machine Management Settings 2-2 Setting Security Codes 2-4 Setting the Administrator Password 2-4 ii Contents

bizhub 25 Administrator Guide - Page 40

... full while scanning Cover Open: When a cover is open Document jam: When there is a document jammed in the ADF Drum cartridge replacement: When replacing the drum cartridge Checkout error: When the machine wants you to inform you of errors ON such as when paper has jammed or when the Custom machine has run out of memory using...

bizhub 25 Administrator Guide - Page 54

... 2 Management List of Machine Management Settings 2-2 Setting Security Codes 2-4 Setting the Administrator Password 2-4 Setting the Protect Passcode ... 2-19 Prohibiting Transmission to Multiple Destinations 2-22 Security Reception 2-23 Activating the PIN mask 2-25 Function Protect Settings 2-27 Setting Function Protection 2-28 Using Function Protection 2-30 Setting Mode Protection...

bizhub 25 Administrator Guide - Page 56

The entered PIN (personal OFF 2-25 identification number) will not Mode1 appear in the machine, such as the stored documents. List of...such as the address book and copy/fax function settings, and the data saved in the journal, error message Mode2 printout, delayed command list or transmission report. You can erase the data set the administrator No administrator 2-4 password.

bizhub 25 Administrator Guide - Page 68

... passcode is denoted as error code "T.2.2". Closed Communication 2-15 Passcode set in the machine Not set (0000) Set (1234) Passcode set in other machine Different products 0000 1234 5678 Different products 0000 1234 5678 Result Communication errors Communication OK Communication OK Communication OK Communication error Communication error Communication OK Communication error Note When...

bizhub 25 Administrator Guide - Page 78

...show the number you can enter them from the numeric keys. Activating the PIN mask 2-25 The PIN may contain up to Chapter 7, "Registering Destinations" in advance when registering a destination. Mode 1: Each remote fax machine has a PIN access code... feature helps you enter will not appear in the journal, error message printout, delayed command list or transmission 2 report. With...

bizhub 25 Administrator Guide - Page 121

...archiving is not performed when the transmission/reception results in an error. ••When the archive settings are enabled, realtime...8226;Polling transmission ••Polling reception ••F-Code polling transmission ••F-Code polling reception ••F-Code secure reception ••F-Code bulletin box reception n Location to Chapter 3, "Specifying ...

bizhub 25 Administrator Guide - Page 149

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bizhub 25 Administrator Guide - Page 150

... disappear, contact your local technical representative. Transmit the document again. Remote fax is not stored in memory. Check the settings on remote fax. 2 Transmission error. F-Code polling Tx error. If you transmitted a document longer than 35.4 in. (900 mm), cut the document so that it again. ID does not Check the settings on...

bizhub 25 Administrator Guide - Page 151

... this error continues to occur, contact your local technical representative. The transmitted pages were received but some of paper reception is , ask them might have made an operational mistake. Confirm the remote fax. The sending party may have had poor image quality. Passcode does not match. Remote machine does not have F-Code polling...

bizhub 25 Administrator Guide - Page 152

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bizhub 25 Administrator Guide - Page 153

...„„ Scan to Folder, Scan to Printer, and DocIndex Communication Errors Error code Error message 9000, 9999 System error occurred. 9989 Size of a file to exceed the maximum size. 3, 18, 19, ...Cannot connect. 20, 21, 22, 23, 24, 25, 26, 27, 28, 1001, 1003, 1007, 1008, 1009, 1010,...

bizhub 25 Administrator Guide - Page 154

... server. 17, 18, 19, 21, Cannot read or write to the file. 23, 25, 26, 27 Check whether the destination FTP server has writing prohibited. 67 Not able to FTP and DocIndex Communication Errors Error code Error message Countermeasure 3 9000, 9999 System error occurred. Check the DNS server address setting in the "Result" field of reception...

bizhub 25 Administrator Guide - Page 155

... keep the scanned pages in the Message Board communication history. An error notice was too large. A notice was erased. Error Messages Displayed on the Screen Message on the display and clear the jam. Close the flashing cover. Press . Open flashing cover and check. Paper jam. Open flashing cover and check. Memory overflow. To continue storing...

bizhub 25 Administrator Guide - Page 157

...Out of the paper. Checkout error: code An internal error has occurred. Please contact your local technical representative. Paper size error. Please check: Decode error The file you...to be paper jam, or no paper). Mirror cartridge error. Your machine is not supported. technical representative. The paper specified on the display Description / Solution Checkout error. This file...

Barcode OCR Font Setting Manual - Page 6

... of "7" is used when printing the Barcode Character for the bar character and space character by a single character code. Character code Character HEX ASCII notation notation 00 21 ! 01 22 " 02 23 # 03 24 $ 04 25 % 05 26 & 06 27 ' 07 28 ( 08 29 ) 09 2A * 10 2B + 11 2C , 12 2D - 13...

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bizhub 25 User Guide - Page 18

... destinations and folder shortcuts Replacing the toner cartridge and drum cartridge Clearing document jams and paper jams Alarms Main specifications Using common functions • Entering characters • Changing advanced functions • Logging in / logging out, etc. Troubleshooting • Communication errors • Items to them as required. 1 Manual User's Guide (this product that...

bizhub 25 User Guide - Page 78

...this function, you can be transmitted automatically when requested by another machine. By creating F-code boxes for the ADF and the document glass. Introduction to the other party. For details, refer to the ...the need to scan and transmit the fax to specify the document size. Transmitting Faxes 2-25 You can be transmitted and received with machines that are stored in advance. You can...

bizhub 25 User Guide - Page 94

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