Question posted by pequel478g on August 18th, 2021
Emails Are Not Scanned
We have a Konica Minolta Standard Bizhub 206 Photocopying Machine which has just stopped scanning emails. I looked at the print log and all the mail tasks scanning status. It is called 'TX (NG) (E72217)' Does anyone have any suggestions?
Current Answers
Answer #1: Posted by rh540640 on August 18th, 2021 2:58 AM
rh540640
Member since:
July 21st, 2021 Points: 201,610
Member since:
July 21st, 2021 Points: 201,610
You could try a troubleshooting reset by holding down the utility counter button, powering off the machine (not unplugging it from the wall) for 10 seconds and turn it back on all while holding the utility counter button. It should bring up a white screen, press OK. If it doesn't work, your e-mail server may be incorrect.
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