Kodak W1020 Support Question
Kodak W1020 Support Question
Find answers below for this question about Kodak W1020 - EASYSHARE Digital Frame.Need a Kodak W1020 manual? We have 1 online manual for this item!
Question posted by karmajs55 on May 3rd, 2012
Kodak Pulse Digital Photo Frame Not Connecting To Internet.
I have tried to reach customer support and all avenues are failing...no live chat, unable to connect thru their telephone lines and only an automated e-mail response. What is going on? I need help to get my frame reconnected to the internet...following their troubleshooting has not been successful.
Current Answers
Related Kodak W1020 Manual Pages
User Manual - Page 5
.... I To view your pictures or play automatically. Your pictures play a slide show, insert a memory card, or connect a camera or other USB device (see page 6). To change the language at a later time:
Slider arrows
I Slide (or tap below slider arrows) on the lights to highlight your language, then tap Save. www.kodak.com/go/digitalframesupport
5 Getting...
User Manual - Page 6
...:
Do not insert a micro or mini memory card without an adapter. CompactFlash MicroDrive
Connecting a digital camera or other USB device
USB cable included with your USB device
USB devices: camera, flash drive, card reader, etc. (sold separately)
6
www.kodak.com/go/easysharecenter
Getting started
Inserting a memory card
I To remove a card from: - top card slot...
User Manual - Page 7
... on your frame, tap Save after you set up for available wireless networks... Or open EASYSHARE Digital Display Software on page 22. The Scanning for wireless
operation
If you have problems with your wireless setup or connection, see page 11) and click Tools → Wireless Troubleshooter. Follow the
automated troubleshooting wizard. www.kodak.com/go/digitalframesupport
7 NOTE...
User Manual - Page 9
...arrows
Select
If you do not have successfully connected to step 3. NOTE: The screen identifies ...go /digitalframesupport
9
A WEP security key can display wireless content properly.
www.kodak.com/go to make sure the wireless network and software are working properly.
3 If you haven't done so already, install the KODAK EASYSHARE Digital Display Software (see page 10) so your frame...
User Manual - Page 10
... on your computer, upgrade to update a previous version of EASYSHARE Software. If you can click Custom and choose both . The software icons appear on -screen instructions to KODAK Gallery and Web content (page 12). I KODAK EASYSHARE Digital Display Software -manage your frame, copy between your frame and computer, and set up for wireless operation
Installing the software
The...
User Manual - Page 11
....
Click Help in the menu bar for more info
pictures here
here
Click here to create a slide show
KODAK Gallery albums
Your frame and connected devices
www.kodak.com/go /register.
Setting up for wireless operation
3 Double-click to open EASYSHARE Digital Display Software if it doesn't open the software. Choose picture source:
Pictures, videos, music on using the software.
User Manual - Page 12
... frame. Setting up for wireless operation
Setting up access to Gallery and Web content
On your computer, use EASYSHARE Digital Display Software (page 11) to set up access to Web content such as your KODAK Gallery account, frequently changing RSS (Really Simple Syndication) photo feeds, music, or videos.
1 Make sure your computer is connected to the Internet...
User Manual - Page 13
The Scanning screen appears as a picture source icon on your frame (see page 8). 1 Tap Scan now. www.kodak.com/go/digitalframesupport
13
If your computer is listed, your wireless setup is not listed, tap Scan again or tap Help for wireless operation
Verifying computer/device connections
After installing the software (page 10) and setting up for...
User Manual - Page 15
... screen. www.kodak.com/go /digitalframesupport. See page 20. For details, see page 12). Music (see page 12). Preloaded feeds (such as shortcuts on the list and as news, weather, sports, finance, etc.) that you can edit using the EASYSHARE Digital Display Software (see the extended user guide at the Gallery!
Settings-customize frame settings such...
User Manual - Page 16
USB drive-appears when you connect a digital camera via USB cable (page 6).
Doing more with your frame
Accessing your pictures into My Frame from a memory card or other device.
Picture sources:
My Frame-the frame's 512 MB internal memory. Copy your pictures and videos
1 Tap (Home), then
(Pictures and Videos).
Camera-appears when you insert a USB flash drive (page 6).
Display...
User Manual - Page 17
... up your frame to work with your finger left/right along the slider at the bottom, or tap below the slider arrows to highlight a picture source,
I Tap (Home) →
then tap OK.
(Pictures and Videos). To navigate through the thumbnails, touch and hold until the screen changes (about 3 seconds).
-
www.kodak.com/go/digitalframesupport
17...
User Manual - Page 18
... easy access
Save the location of highlighted pictures.
18
www.kodak.com/go/easysharecenter Selecting multiple pictures
Use the multi-select feature to copy or delete two or more with your frame
Play a slide show
There are two ways to start a slide show on the frame, then insert a card or connect a USB device-a new slide show starts...
User Manual - Page 19
... mark, tap Unselect while the picture is connected.
www.kodak.com/go to find a picture, then tap (Select). Select/Unselect all
I To remove all check marks, tap Unselect All. NOTE: Music plays automatically when a memory card or USB device with music on top of the frame.
Playing music
Play music without pictures
1 Tap (Home), then (Music).
2 Slide...
User Manual - Page 22
... network.
Check www.kodak.com/go /digitalframesupport and
select Interactive Troubleshooting & Repairs.
I Make sure your frame is the wireless network - Cannot set up or view Web content wirelessly.
Or open EASYSHARE Digital Display
Software on your frame is enabled, see page 8 to your frame (see page 10). Troubleshooting wireless network connection
Problem
Possible causes and...
User Manual - Page 23
...www.kodak.com/go/digitalframesupport
23 Try one or more of the frame (see...picture/video file may take time to reset the frame. (Resetting your frame does not erase your finger to touch along the raised guide at the bottom and right border (see page 2) at the top of the following
Frame...included with your frame is connected. Solving frame problems
Troubleshooting frame problems
If...
I...
User Manual - Page 24
.../or electrical or mechanical hazards. If the LCD breaks, do not touch the glass or liquid. Contact Kodak customer support. Special handling may cause fire, electric shock, or injury. Use of other AC adapters may damage the frame and void your software and firmware
Download the latest versions of 7.9 in. (20 cm) for 2.4 GHz...
User Manual - Page 25
... use water, cleaning solutions, or other adhesives on the frame, apply light pressure. Kodak will repair or replace Products if they fail to function properly during the warranty period, subject to ship Products, at www.eiae.org or visit www.kodak.com/go /digitalframesupport
25 www.kodak.com/go /digitalframesupport.
Retain the original dated sales receipt. If...
User Manual - Page 26
...www.kodak.com/go/easysharecenter
Kodak makes no warranty or liability exists beyond Kodak's ...responsible for any special, consequential or incidental damages resulting from the purchase date or such longer period as adapters and cables), or claims made after the duration of your customers...FCC compliance and advisory
KODAK EASYSHARE W820/W1020 wireless digital frames
This equipment has been...
User Manual - Page 28
... complies with Canadian ICES-003. This digital picture frame (W820 or W1020) transmits in France, use by a consumer engaging in personal and non-commercial activities.
28
www.kodak.com/go /recycle. Australian C-Tick
N137
MPEG-4 Use of Directive 1999/5/EC. In France, the power level is the final user's responsibility to discard this device indoors only. Canadian...
User Manual - Page 30
...
www.kodak.com/go/easysharecenter For details, please visit http://mp3licensing.com. Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2008 Kodak and EasyShare are trademarks... Internet, intranets and/or other networks), other content distribution systems (pay-audio or audio-on-demand applications and the like) or on physical media (compact discs, digital versatile...
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