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Kenwood DNX6990HD Support Question

Kenwood DNX6990HD Support Question

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Question posted by jpetty464 on June 17th, 2023

Powers On But Won't Go Further Than Kenwood Main Screen.

Powers on but won't go further than the Kenwood main screen?

Current Answers

Answer #1: Posted by SonuKumar on June 17th, 2023 9:49 AM
This answer was accepted by the poster of the original question.
SonuKumar

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May 9th, 2021

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If your Kenwood DNX6990HD powers on but gets stuck on the Kenwood main screen and doesn't proceed further, it could be due to a software issue or a system error. Here are a few troubleshooting steps you can try:
  1. Reset the unit: Locate the reset button on the front panel of the unit (usually a small pinhole). Insert a paperclip or a similar thin object into the hole and press and hold the button for a few seconds. This will reset the unit and may resolve the issue.
  2. Disconnect power: Turn off the unit and disconnect its power source by removing the power cable or disconnecting the battery. Leave it disconnected for a few minutes, then reconnect the power and turn the unit back on. This can sometimes clear any temporary glitches in the system.
  3. Update the firmware: Visit the Kenwood website and check if there are any available firmware updates for your model. Download the latest firmware onto a USB drive, insert it into the unit's USB port, and follow the instructions provided by Kenwood to update the firmware.
  4. Contact Kenwood support: If the above steps don't resolve the issue, it's recommended to reach out to Kenwood's customer support for further assistance. They may have specific troubleshooting steps or recommend service options to resolve the problem.

Please note that these are general suggestions, and the exact steps may vary depending on your specific model. Refer to the user manual or contact Kenwood support for model-specific instructions.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Kenwood DNX6990HD Manual Pages

Instruction Manual - Page 3

...the music, video, or picture file by some screen shots displayed during playback. The search type screen appears. 27... select language to display menus, audio file tags, etc. Simple Control screen appears. 2 Touch [ ]. List Control screen appears. 3 Touch desired track... use the disc only after a while, consult your Kenwood dealer. NOTE Introduces some display patterns may not allow ...
Instruction Manual - Page 12

... you control the DVD menu by touching the menu key directly on the screen. 1 Touch [Highlight] in the DVD-VIDEO disc menu. 1 Touch illustrated area during playback. See Setting Up (P.78). [ AUDIO] Touch to control the external device power supply. Menu Control screen appears. 2 Perform desired operation as follows. [4] [¢] Searches the previous/next content...
Instruction Manual - Page 17

... album artwork list. See Controlling Audio (P.90). [ EXT SW] Touch to display the Audio Control screen. Sub function menu Music CD...Setting Up (P.78). [ AUDIO] Touch to control the external device power supply. For details on...iPod only) Searches track from album artwork (P.37). [ ] (During video file playback only) Hides all tracks in current folder/disc or in current playlist in this...
Instruction Manual - Page 22

...[ByDate]. For details, see Operating With The Top Menu Screen (P.14). 1 Touch [ ] in the list. AudioBook Speed Sets the audio book playback speed. On Screen iPod Sets how to display the information of time to... to the Top page CD, Disc, iPod, USB device iPod setup 1 Set each item as main source in the screen. Sort the list in the list. Sort the list by using USB/ iPod/ DivX (DNX7490BT/...
Instruction Manual - Page 25

... function menu. HD Radio Technology enables local radio stations to control the external device power supply. NOTE • Set the remote controller mode switch to AUD mode before starting...-2349 to activate your Radio ID, tune to traditional main stations are for later review and purchase from the source control screen. See Controlling Audio (P.90). [ EXT SW] Touch to broadcast a ...
Instruction Manual - Page 26

... list. For details, see Content alert (P.57). [ SETUP] Touch to control the external device power supply. Touch for 2 seconds to register content as Alert content. • [ ]: Registers the... Registers the song you are as an alert content. See Controlling Audio (P.90). [ EXT SW] Touch to display the SETUP Menu screen. For details, see Instant Replay (P.58). 8 List switching key ...
Instruction Manual - Page 33

...Push Profile) PBAP (Phonebook Access Profile) SYNC (Synchronization Profile) Audio player: A2DP (Advanced Audio Distribution Profile) AVRCP (Audio/Video Remote Control Profile) Registering And Connecting Bluetooth Unit It is ... using the Bluetooth function. PIN Code Set screen appears. The entered code is recognized and Searched Device List screen appears again. 4 Select the Bluetooth unit to...
Instruction Manual - Page 34

.... Means that the device is PANDORA internet radio or Bluetooth Audio. 66 Special Device List screen appears. 2 Select the device name you want to display the Audio Control screen. See Setting Up (P.78). • [ EXT SW] : Control the external device power supply. Special Device Select Confirm screen appears. 3 Confirm the device name and touch [Yes]. Connection...
Instruction Manual - Page 41

... Setting Up Language setup 1 Touch [SET] of high power signal. [Lock]/[Unlock]* Locks or unlocks the AV-IN SETUP, and Audio SETUP settings. See External Device Control (P.88). No Cancels the function or memorization. Touch Panel Adjustment screen appears. 2 Follow the instruction on the EXT SW screen is off. 1 Touch [Security] in the System...
Instruction Manual - Page 42

...See the following section for 2 seconds. Panel color coordinate You can set to on the screen. Panel Color RGB Coordinate screen appears. 2 Use [2] and [3] to the default settings. 3 Touch the desired color. ...current monitor angle as the angle during power off. Display Setup 1 Touch [Menu] on the unit. 1 Touch [Color] in the Color screen. The selectable items differ depending on any...
Instruction Manual - Page 45

... [SETUP]. SETUP Menu screen appears. 3 Touch [AV-OUT]. Return to the Top page Setting Up AV Output Interface Setup You can turn on or off specification. 88 Return to the Top page Setting Up 89 External Device Control Control the external device power supply. 1 Touch [EXT SW] in order to VIDEO, DISC, TV...
Instruction Manual - Page 48

... Audio Setting Up Controlling General Audio 1 Touch [Audio Control]. 2 Set each frequency bar. Return to minimize the difference in the Equalizer screen. 2 Touch the screen...Subwoofer Level Adjusts the subwoofer volume. Equalizer screen appears. operation Controlling EQ curves 1 Select EQ curve from [Natural], [Rock], [Pops], [Easy], [Top40], [Jazz], [Powerful], [iPod], and [User]. Use ...
Instruction Manual - Page 52

... [1] [2] to the direct search mode. DVD Displays previous screen. DVD Switches the subtitle language. − When a call...angle each time you press this key during video playback. Switches the slow playback speed each...14 Numeric Keypad 15 * + 16 # BS 17 AUDIO 18 CANCEL 19 SUBTITLE 20 21 ANGLE 22 Vol 5&#... or off while playing VCD. NAV Displays Main menu. 4 OUT, IN NAV Zooms in...
Instruction Manual - Page 53

... to 60°C or more, the protection circuit is selected as the message on the screen. Connect a USB device, and change the source to iPod/ Bluetooth again. Solution Set ... volume of the subsource in your nearest Kenwood dealer. See Speaker setup (P.90). Set the dual zone function to off the random function. About audio operations Problem Radio reception is quite dirty....
Instruction Manual - Page 55

.... • ISO 9660 Level 1/2 • Joliet • Romeo • Long file name About files The following audio, video, and picture files are supported. ■■Audio files • AAC-LC (.m4a) • MP3 (.mp3) • WMA (.wma) • Linear PCM (...or conditions of media or device. • An online manual about audio files is put on the site, www.kenwood.com/cs/ce/audiofile/.
Instruction Manual - Page 56

...right audio output. PBC The PBC function is on . The word "iPod" appearing in the screen.... LR Identifies the monaural audio output. SVCD Identifies the Super Video CD. VER1 The VCD ... the conformity information on iPod/iPhone software, access www.kenwood.com/cs/ce/ipod/. • By connecting your .... 111 Usable USB device You can supply power to your iPod/iPhone to indicate that has...
Instruction Manual - Page 59

... Level (RCA/mini jack) : 2 V/ 25 kΩ Video Output Level (RCA jacks) : 1 Vp-p/ 75 Ω Audio Output Level (RCA jacks) : 1.2 V/ 10 kΩ ■■Audio section Maximum Power (Front & Rear) : 50 W x 4 Full Bandwidth Power (Front & Rear) (4 Ω, 14.4 V, 1 % THD) : 22 W x 4 Preout Level (V) DNX7190HD, DNX7490BT : 4 V/ 10 kΩ DNX6990HD : 5 V/ 10 kΩ DNX6190HD, DNX6490BT, DNX5190...
Instruction Manual - Page 60

... are owned by JVC KENWOOD Corporation is a third-party...Audio Distribution Profile) NOTE • In the application on your smartphone from iBiquity Digital Corporation. DNX7190HD/DNX6990HD...Connect the equipment into DivX videos. • ABOUT DIVX VIDEO-ON-DEMAND: This DivX ...iPhone" mean that the equivalent isotropically radiated power (e.i.r.p.) is subject to complete your device....
GPS Manual - Page 4

...on the Software. End-User License Agreements Software License Agreement BY USING THE DNX7190HD / DNX6990HD, DNX6190HD / DNX5190 / DNX5060EX, YOU AGREE TO BE BOUND BY THE TERMS AND...-Party Content Data"). Garmin also licenses information, text, images, graphics, photographs, audio, video and other applicable country. INSTALLING, COPYING OR OTHERWISE USING THIS PRODUCT INDICATES YOUR ...
GPS Manual - Page 10

... match the screens on your navigation system. The images used in this manual are intended for reference only. When using audio, this displays...Kenwood Navigation System, you need to access the navigation system. ➋ When navigating, this displays Kenwood audio. See the other Kenwood system manuals. Using the Navigation System For complete audio system information, see the other Kenwood...

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