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Jabra JOURNEY Support Question

Jabra JOURNEY Support Question

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Question posted by gerdafr on September 8th, 2012

Jabra Journey Does Not Talk. I Use My Iphone 4 And It Says It Is Connected, Jav

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Answer #1: Posted by JabraSupport on September 10th, 2012 8:44 AM
This answer was accepted by the poster of the original question.
JabraSupport

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October 13th, 2011

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It could be that you've inadvertantly shut off the Voice Guidance feature in your Jabra Journey.  To turn this feature back on, press the voice button while turning the unit ON.  Otherwise, I'd suggest resetting the Journey.  First, remove the Journey from the list of paired devices in your phone's Bluetooth menu.  Next, turn ON the Journey, then press and hold the answer/end button until it goes into pairing mode.  Next, press and hold the volume down and answer/end buttons until you hear the third (higher) tone.  You'll have to repeat the pairing procedure to pair your phone with the Journey again.

If you have any other questions, in North America you can call Jabra's Product Support Group at 800-327-2230 or email them at [email protected].

Related Jabra JOURNEY Manual Pages

User manual - Page 2

... DO 3 HOW TO PRESS THE BUTTONS 5 WHAT THE LIGHT MEANS 5 GETTING STARTED 6 CHARGE YOUR JABRA JOURNEY 6 TURNING YOUR JABRA JOURNEY ON AND OFF 7 PAIRING YOUR JABRA JOURNEY WITH YOUR PHONE 7 CONNECTING WITH YOUR PHONE AUTOMATICALLY 8 PLACING JABRA JOURNEY IN YOUR VEHICLE 8 ADDITIONAL FEATURES 9 HOW TO HANDLE CALLS FROM A SINGLE PHONE 10 HOW TO HANDLE CALLS FROM TWO MOBILE PHONES...
User manual - Page 3

... during an active call D Status light Indicates pairing, connection, on/off switch Slide to I position to turn the product on your sun visor F On/off and battery status E Visor clip Set your in -car speakerphone. english THANK YOU Thank you for purchasing the Jabra JOURNEY Bluetooth® in -car speakerphone on G Volume up...
User manual - Page 4

Auto Off * Phone dependent Jabra JOURNEY 3 ** Available ONLY in English Answer/end calls - Voice dialing* - Mute/un-mute with an active call ...the name of a motion sensor - Auto On with the help of the caller* - english B A j a b ra C D E I F G H WHAT YOUR JABRA JOURNEY CAN DO Your Jabra JOURNEY lets you do all this: - Reject calls* - Third party calling* - Auto pairing -
User manual - Page 5

... - Software upgradable * Phone dependent Jabra JOURNEY 4 ** Available ONLY in English Talk time up to 20 hours/Standby time up to 10 meters (approximately 33 feet) - Digital sound enhancement via USB cable - Voice Control through DSP - Motion sensor for enhanced audio quality - Jabra Status Light (battery status, call status, pairing and connection status) - Size: H119 mm...
User manual - Page 6

talk time left The status light turns red The unit is charging The status light turns off Standby/Sleeping mode The status light flashes blue every second Incoming call The status light turns solid blue Active call The status light is flashing red There is fully charged Jabra JOURNEY...solid blue and goes into standby mode Connected The status light flashes blue every 2nd second during one ...
User manual - Page 7

... . Repeat the process to the car charger. Use the USB cable to connect Jabra JOURNEY to enable the voice features again. Jabra JOURNEY can at least once a month. We therefore recommend that your device is fully charged before using your in-car speakerphone: 1 Charge your Jabra JOURNEY 2 Turn your Jabra JOURNEY on 3 Pair your Jabra JOURNEY with your mobile phone The first time...
User manual - Page 8

... first time you want to pair with announcement "Connected" when pairing is connected to a 'setup,''connect' or 'Bluetooth®' menu on or off automatically after it has been disconnected with your phone for the Jabra JOURNEY Follow your phone's instruction guide. This usually involves going to a mobile phone using a procedure called 'pairing'. Your phone then asks...
User manual - Page 9

... on and off the sun visor. The product can be easily taken on the sun visor using the integrated metal clip. english CONNECTIVITY MobilSurf BLUETOOTH Infrared port Wap options Synchronization Networks SELECT DEVICES FOUND Jabra JOURNEY Jabra JOURNEY Passkey: **** HANDSFREE Jabra JOURNEY added. Turn the in-car speakerphone on the phone. Press and hold the answer/end button...
User manual - Page 10

.... Just say "Answer" or "Ignore". Caller ID and name announcement* During an incoming call . On/Off Sleep mode and Auto OFF When not connected to a phone, the in English If the name is placed in a car and sends a signal to the device to power on. Motion Sensor and Auto ON Jabra JOURNEY has a built...
User manual - Page 11

... end a call . Just say "Answer" or "Ignore" The call Double tap the answer/ end button when the in use Jabra JOURNEY 10 *Phone dependent When you have an incoming call . If not tap the answer/end button Double tap the answer/end button to reject the incoming call will automatically be connected to your in...
User manual - Page 12

to mute an active call Double tap the answer/end button Jabra JOURNEY 11 A short sound will indicate that the in -car speakerphone Tap the answer/end button or press it for a long time Three way call (Another ...
User manual - Page 13

... can use to perform Calls on two phones (One active call Double tap the answer/end button TROUBLESHOOTING & FAQ I press the voice button and but cannot check battery status of Jabra JOURNEY Some ...HOW TO HANDLE CALLS FROM TWO MOBILE PHONES Function How to control Jabra JOURNEY 12 other phone is on the two connected phones - the other phone's call is ringing) Release active/accept...
User manual - Page 14

... used within 33 feet (10 meters) of up to the in the way (walls, etc.). I cannot hear anything in my in the pairing mode by tapping the answer/end button. Ensure that is paired to objects between the in -car speakerphone and the connected device to control your mobile phone. Will the Jabra JOURNEY...
User manual - Page 15

... 52272 70 25 22 72 0800 1826756 00800 722 52272 900 984572 0800 900325 800 786532 00800 722 52272 0800 0223039 Jabra JOURNEY 14 voice dial using Jabra JOURNEY with 2 mobile phones. Web: www.jabra.com (for details. Even if the hands free profile is implemented reject call, call on hold and voice dialing are optional...
User manual - Page 16

...connects devices, such as mobile phones and headsets, without wires or cords over a short distance approx. 33 feet (10 meters). Bluetooth devices will not work if the devices have not been paired. Do not expose the Jabra JOURNEY...or below -10°C/14°F). GLOSSARY 1. Always store the Jabra JOURNEY with each other liquids. including direct sunlight - Bluetooth phones support ...
User manual - Page 17

... mobile phone, the in-car speakerphone goes into standby mode. www.jabra.com/weee Jabra JOURNEY 16 When you enter on your Jabra JOURNEY. english 4. Standby mode is when the Jabra JOURNEY is 0000. 5. Passkey or PIN is a code that you 'end' a call . The passkey for all Jabra products is passively waiting for a call on your mobile phone...
User manual - Page 18

..., Inc. and any use of their respective owners. and any use of their respective owners.... All rights reserved. All rights reserved. The Bluetooth® word mark and logos are owned by GN Netcom A/S is under license. (Design and specifications subject to change without notice). © 2011 GN Netcom A/S. Made in China Type: HFS003 www.jabra...
Datasheet - Page 1

... On/Off with your phone, download your phonebook and say the names of high definition audio. With Voice Guidance you to stream your music, podcasts or GPS from your conversations are on connection and battery status. RReeaassoonnss ttoo cchhoooossee tthhee Jabra JOURNEY Jabra SPEAK410 - AND ANY USE OF SUCH MARKS BY GN NETCOM A/S IS UNDER LICENSE...
Datasheet - Page 2

...of standby time Datasheet_NA_Jabra_JOURNEY_07/11 WWW.JABRA.COM/JOURNEY Advanced Multiuse Jabra JOURNEY can also answer an incoming call by using your voice and saying "Answer" or "Ignore"** Make...12. TURNING Jabra JOURNEY ON AND OFF You can activate your phone's voice control mode by using A2DP 8. Quick Start Guide CHARGING Jabra JOURNEY Use the USB cable to connect Jabra JOURNEY to turn ...
Technical Specification - Page 1

..., FCC, IC, CE 1 year world wide THE BLUETOOTH® WORD MARK AND LOGOS ARE OWNED BY THE BLUETOOTH SIG, INC. JABRA JOURNEY EXCEPTIONAL SOUND ON THE ROAD HD Voice mic for battery, call, pairing and connection. More information is Bluetooth® wireless technology? Less than 1 month: -4 F to 113 F (-20° C to 45°...

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