Insignia NS-39E480A13 Support Question
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Question posted by wcs3222 on July 29th, 2014
Tv Remote Does Not Turn Off The Tv Or Change The Volume. Batteries Are New.
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Current Answers
Answer #1: Posted by TechSupport101 on July 30th, 2014 2:38 AM
Hi. The sensor (one from the TV or from the remote) may have failed.
Answer #2: Posted by mariaolds on August 1st, 2014 11:42 AM
You can try to reset the remote by removing the batteries. With the batteries out, hold the pwr button down on the remote for 15 secs and release the button and reinstall the batteries to see if that solves the problem. If not you either have to get a new remote or take the TV in for service.
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