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Insignia NS-39D400NA14 Support Question

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Question posted by lfarias on March 3rd, 2017

Insignia Model Ns-39d400na14 Led Tv Not Working

I have an Insignia model ns-39d400na14 led TV that I just took out the box, made the connections, turn power on, only got some white circles on the screen. What's the fix or recourse? Lawrence

Current Answers

Answer #1: Posted by Odin on March 4th, 2017 8:29 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,700
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Is your TV on the correct input? Change the input on your TV if needed. Check for loose or damaged connections on the back of your TV. Make sure the component you are trying to watch is turned ON. You can also unplug the TV for 10 minutes and see if that resets the issue. As a last resort, go into the menu of your TV and do a factory reset.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Insignia NS-39D400NA14 Manual Pages

User Manual (English) - Page 8

... Power service 6 grounding electrode system 7 Electric service equipment Note to CATV system installer Article 820 of the TV. In such cases, change in performance. NS-39D400NA14 Safety check After completing any service or repair to this device, ask the service technician to perform routine safety checks to determine that the cable ground must be connected...
User Manual (English) - Page 13

... drive" on . OR Connect a home theater to this jack. 4 USB Connect a USB flash drive to this jack. Connect an HDMI device to this jack to confirm selections. Insignia 39" LED TV TV components Package contents • 39" LED TV • Remote control and batteries (2 AAA) • Stand column and screws (4) • TV stand and screws (4) • Power cord • Quick Setup...
User Manual (English) - Page 14

... a composite video jack. For more information, see "Using digital audio" on page 15, 21, or 25. OR 7 PC/DVI AUDIO IN Connect the audio for a computer to these jacks. Back 9 NS-39D400NA14 Insignia 39" LED TV # Item Description 1 Power connector Plug the power cord into this jack. For more information, see "Using composite video (good)" on page 31.
User Manual (English) - Page 22

... HD. 17 www.insigniaproducts.com NS-39D400NA14 Insignia 39" LED TV Connecting an antenna or cable TV (no box) On your TV Antenna or cable TV (no box) Coaxial cable connector Coaxial cable ANT/CABLE jack Back of TV To connect an antenna or cable TV (no box): 1 Make sure that your TV's power cord is unplugged and all connected equipment is turned off. 2 Connect a coaxial cable (not provided) to...
User Manual (English) - Page 32

... TV NS-39D400NA14 Insignia 39" LED TV HDMI cable To connect a computer using HDMI: 1 Make sure that your TV's power cord is unplugged and the computer is turned off. 2 Connect an HDMI cable (not provided) to one of the HDMI jacks on the side of your TV and to the HDMI OUT jack on the computer. 3 Plug your TV's power cord into a power outlet, then turn...
User Manual (English) - Page 39

... the power outlet when you will not be using your TV. 2 Connect the other end of the cord to AC IN connector on the label. • Always unplug the AC power cord from the power source indicated on the back of your TV for an extended period of time. Insignia 39" LED TV Connecting power To connect the power: 1 Connect the AC power cord to a power...
User Manual (English) - Page 41

... an energy savings mode and will be incorrect until your TV gets the correct time from a TV signal source based on your TV. www.insigniaproducts.com 36 The Choose your TV Source screen opens. Insignia 39" LED TV Turning on your TV for the first time The first time you turn on the time zone you select), then press ENTER, MENU...
User Manual (English) - Page 43

Insignia 39" LED TV C If you select Satellite Box, a message asks how you connected the satellite box to your TV: • Select HDMI, Component, or AV, then press ENTER if you connected a satellite box to your TV using a coaxial cable. Note If your TV does not receive an input signal for your TV in standby mode, it automatically goes into standby mode. www...
User Manual (English) - Page 49

... previous menu, or press EXIT to close the menu. The following screen opens. www.insigniaproducts.com 44 Insignia 39" LED TV Selecting the audio out mode If your TV is on when you connect a device to the /AUDIO OUT jack on the side of your TV is receiving a broadcast signal. • To exit audio only mode, press...
User Manual (English) - Page 64

... HDMI CEC-compatible devices connected to the HDMI jacks on your TV using the remote control that is set the INlink Control setting on or off : 1 Press MENU. The SETTINGS menu opens. 3 Press S or T to highlight SETTINGS, then press T or ENTER. NS-39D400NA14 Insignia 39" LED TV Using INlink INlink lets you turn off your TV), then press ENTER...
User Manual (English) - Page 72

... direct sunlight or near a heat source. NS-39D400NA14 Insignia 39" LED TV Customizing slideshow settings You can select 4 Sec, 6 Sec, or 8 Sec. • Transition-Selects the way photos transition when moving to the next file in the slideshow. Cleaning the TV screen Clean the screen with the cloth. Cleaning the TV cabinet Clean the cabinet with a soft, lint-free...
User Manual (English) - Page 74

... antenna with a built-in amplifier. See "Connecting a cable or satellite box" on page 12 or "Connecting an antenna or cable TV (no box)" on page 48. • If you are using an antenna, the digital channel signal may be low. NS-39D400NA14 Insignia 39" LED TV Problem Solution Dark, poor, or no picture (screen is lit), but sound is good. •...
User Manual (English) - Page 75

... the antenna or cable TV is connected correctly and securely. www.insigniaproducts.com 70 Insignia 39" LED TV Problem Solution Dotted lines or stripes appear on the screen. • Make sure that the audio cables are connected correctly and securely to see. • If an S-VHS camera or a camcorder is connected while another connected device is turned on, the picture...
User Manual (English) - Page 76

... type of time. "No signal" error message is causing interference. NS-39D400NA14 Insignia 39" LED TV Problem No output from the batteries. • Make sure that the batteries are installed correctly. See "Installing remote control batteries" on page 35. • Replace dead batteries with that box to change . Trouble programming your existing universal remote control. •...
User Manual (English) - Page 78

.... • Make sure that the device is selected. NS-39D400NA14 Insignia 39" LED TV Problem Solution My TV is not playing the audio from the connected CEC device. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to identify. See "Adjusting sound settings" on page...
User Manual (English) - Page 79

Insignia 39" LED TV Problem Solution The device does not show up in the INlink Device list. • Make sure that the device is turned on. • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV... 74 See the documentation that TV Auto Power On is turned off " on again. See "Turning INlink on or off " ...
Quick Setup Guide (English) - Page 1

... about how to correctly mount your wall mount for connecting devices. OR Using an AV cable (GOOD) AUDIO/VIDEO OUT Component cable option Y PB PR L R Note: The component and AV jacks are going green so a copy of -the-art Insignia television. QUICK SETUP GUIDE 39" LED TV NS-39D400NA14 Thank you for years to come. Go to...
Quick Setup Guide (English) - Page 2

... on -screen menu. OR - /AUDIO OUT AUDIO IN SOUNDBAR Note: Refer to the instructions that you have a universal remote control. The best time to choose. When your television is after you would like to program to more information. 4 TURNING ON MY TV When can I turn on your speakers for example 4.1). 39" LED TV I QUICK SETUP GUIDE I NS-39D400NA14 CONNECTING AUDIO...
Important Information (English) - Page 3

... manufacturer's instructions. 8 Do not install near water. 6 Clean only with your TV. If the screen breaks, be placed on the marking label. Unauthorized substitutions may cause skin inflammation. ...power supplied to do so. Lightning For added protection for your TV is made of glass. Servicing is required when the apparatus has been damaged in any antenna or cable system. NS-39D400NA14...
Important Information (English) - Page 5

.... • Make sure that the antenna or cable/satellite TV is connected securely to www.insigniaproducts.com, then click Support & Service. NS-39D400NA14 Problem Solution "No signal" error message is displayed After Auto Channel Search, there are no channels One or more channels do not work • Press INPUT and make sure that you have...

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