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Huawei Honor Support Question

Huawei Honor Support Question

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Question posted by karlsenjeannette on April 27th, 2014

Problems Making & Receiving Calls

I often cannot make calls even though all the bars show that the signal strength is excellent, it goes straight from "dialing' to 'call ended". I also get messages telling me to call somebody back indicating that I had a missed call even though the phone is right next to me and has not rung. These problems happen randamly. Do I need to change a setting and if so what? Very frustrating.

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Related Huawei Honor Manual Pages

Quick Start Guide - Page 11

... you want to import the contacts. Select the contacts you want to import or touch Select all to the accuracy of the match. Making a Call with the Dialer Application 1. Your mobile phone supports the SmartDial function, that is, when you touch numbers on your contacts and lists the matching results ordered according to select...
Quick Start Guide - Page 17

... your PC with .vcf files created by different mobile phones and certain contact information may be set as a...bar, and then touch USB connected. 3. FAQs How Can I Set a Song As a Phone Ringtone? The phone displays a message asking whether you want to a microSD card as a removable storage device. 2. Compatibility problems may occur with the USB cable provided. Connect your mobile phone...
User Manual - Page 2

... Appearance 6 2.2 Setting Up Your Mobile Phone 8 2.3 Power On or Off Your Mobile Phone 11 2.4 Using the Touchscreen 12 2.5 Locking and Unlocking the Screen 12 2.6 Home Screen 13 2.7 Application Screen 18 2.8 Using a microSD Card 18 3 Calling 19 3.1 Making a Call 19 3.2 Answering or Rejecting a Call 20 3.3 Other Operations During a Call 22 3.4 Using the Call log 22 3.5 Using Airplane...
User Manual - Page 15

... connect to a 2G network. • When your mobile phone is idle. • Lower the screen brightness. • Turn off your phone's GPS receiver when you are not using it . • Lower the volume. • Close power-draining programs, when you do not need them. 10 Only make your phone will power off before attempting to power...
User Manual - Page 16

... turn on Fast boot while on your phone, you want to open the Phone options menu. 2. • Turn off . The first time you power on an airplane. 2.3.4 Powering Off Your Mobile Phone 1. If Fast boot is enabled, the phone will be asked to sign in to your account • Make some initial decisions about how you...
User Manual - Page 17

... item to landscape or portrait view when you can still receive messages and calls. • If your phone is on, press to lock the screen. For example, to select an item, confirm a selection, or start an application. • Touch and hold the screen until the mobile phone responds. 2.4 Using the Touchscreen 2.4.1 Touchscreen Actions • Touch: Tap...
User Manual - Page 19

... mode Receiving location data from GPS Alarm enabled Ringer silenced Charging battery Battery extremely low Missed call New mail from Gmail 14 Touch and hold a shortcut until the mobile phone vibrates, you can also drag an icon from another area of the screen to the shortcut position. 2.6.1 Notification and Status Icons Signal strength Connected to GPRS mobile network...
User Manual - Page 20

... event Downloading Sign-in or synchronization problem More undisplayed notifications Synchronization failed Portable Wi-Fi hotspot on USB tethering on Connected to view a message, reminder, or event notification. 15 Open the notification panel to see your network operator or to a VPN Disconnected from a VPN 2.6.2 Notification Panel Your mobile phone will notify you when you...
User Manual - Page 24

... 1. Be careful not to the call , you can answer other incoming calls or redirect them to use the Dialer application, or select a number from your PC to your mobile phone will detect the microSD card as a USB mass storage, your PC with several participants. 3.1 Making a Call To make a phone call screen, flick the notification bar down the screen, and then...
User Manual - Page 25

... match. If you receive a phone call, the incoming call screen opens. 3.1.1 Making a Call with Contacts or Dialer, touch the Call log tab. 2. If you have previously saved the caller's number in Contacts, the caller's number is not saved in Contacts, the caller's name and number are already working with the Dialer Application 1. Touch to dial. If the caller...
User Manual - Page 30

... on your phone, and the accounts you want to the contact information, and then touch Save. In the contacts list, touch the contact that you want to view a list of all of the number to communicate with Your Contacts From the Contacts or Favorites tab, you can quickly call or send messages. 4.8 Deleting...
User Manual - Page 39

... Notepad or Calendar 1. 6.1.6 Copying a Text Message to customize the message 6.2 Email Your mobile phone also puts email at your account. You can work with the same email service that you use on the Inbox screen, and then touch More > Accounts to use Notepad or Calendar, see when they receive an email from you can use...
User Manual - Page 41

...or Server settings. 7 Getting Connected 7.1 Mobile Networks Your mobile phone will be inserted (some CDMA mobile phones have an integrated UIM card and do ...4. Your account's incoming and outgoing settings depend on the phone for emails, how you are using. On the accounts ... Wireless & networks > Mobile networks. 3. 6.2.6 Deleting an Email Account 1. Touch Network operators or Access Point...
User Manual - Page 57

...ringtone off, select Silent. Select the check box to make your mobile phone vibrate when you receive a new instant message. 9.3.6 Signing out of your current or other kinds of... the ringtone when you receive an instant message. You will hear a short sample of interest, you find your current location, view real-time traffic conditions (depending on the notification bar when you select it....
User Manual - Page 62

...-way synchronization; For example, when this option, Gmail stops receiving new mails, Calendar stops synchronizing events, and so on, until you refresh them. • Select or clear the Auto-sync check box to control whether changes you make to the information on your mobile phone is read-only. 10.2.1 Configuring General Synchronization Settings On...
User Manual - Page 73

...the Time Before the Screen Turns Off If your mobile phone is idle for several minutes, it will turn... adjust the volume from the Home screen or any application screen (except during a call or when playing music or videos). 12.2 Setting the Display 12.2.1 Adjusting the ... to make the screen darker, or right to make it higher. 3. Drag the slider left to make the volume lower, or right to...
User Manual - Page 90

Compatibility problems may occur with .vcf files created by different mobile phones and certain contact information may be set as a ringtone, and then touch Set as ringtone. How Do I Change the Input Method? Then touch the current call notification to return to the call , if you're on another screen, you can also use Bluetooth to...
Quick Start Guide 2 - Page 10

... mobile phone supports the SmartDial function, that is, when you touch numbers on your contacts and lists the matching results ordered according to display the dialer. 2. On the Home screen, touch > Dialer to the accuracy of the match. Touch to be loaded. Wait for the SIM card contents to initiate the call. Making a Call with...
Quick Start Guide 2 - Page 16

... or receive the calls and messages from a Different Mobile Phone? Touch > Security Guard to your mobile phone's microSD card. Connect your mobile phone to view the blocked calls and messages. Blocked logs: Touch to a microSD card as a .vcf file. 2. Save the contacts you want to import to your mobile phone to access the Security Guard screen. Open the notification bar, and...
Quick Start Guide 2 - Page 17

...problems may occur with .vcf files created by different mobile phones and certain contact information may be set as a ringtone, and then touch Set as ringtone. How Do I Change the Input Method? How Do I Stop the Song Playing in a call...Return to open the notifications panel. Touch the notification bar, flick downwards to the Call Screen? While in the Background? Touch to import ...

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