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Huawei E5331 Support Question

Huawei E5331 Support Question

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Question posted by iwolfe on August 18th, 2012

E5331 Internet Connection Problem

I have an unlocked E5331 with an orange sim which is showing full WIFI & 3G access, no problems connecting phone, laptop or IPAD to device yet no internet connections can you help?

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Related Huawei E5331 Manual Pages

Quick Start Guide - Page 1

.... The illustrations are provided for choosing HUAWEI Mobile WiFi Supported functions and actual appearance depend on the web management page. THIS DOCUMENT IS FOR INFORMATION PURPOSE ONLY, AND DOES NOT CONSTITUTE ANY KIND OF WARRANTIES. 1 For how to use the Mobile WiFi and troubleshoot problems, see "Accessing the Web Management Page" on page 13...
Quick Start Guide - Page 2

... install a driver as prompted. The connection scenarios illustrated here are for your reference. Scenario 1: Multi-device access via Wi-Fi Scenario 2: One-device access via USB 2 Getting to Know HUAWEI Mobile WiFi Connection Scenarios A Wi-Fi device or computer can be connected to the Internet through the Mobile WiFi. The actual connection procedure depends on the operating system of...
Quick Start Guide - Page 3

Scenario 3: Multi-device access via Wi-Fi and USB at the same time 3
Quick Start Guide - Page 5

To turn on the Mobile WiFi within a preset period, the Mobile WiFi enters the standby mode, in which the battery indicator ( ) blinks slowly and the other indicators, press any key. 5 Indicator Icon Signal Wi-Fi Battery SMS Indicator Green Orange Red Green Green Blinking green Red Green Blinking green Status Strong signal Weak signal...
Quick Start Guide - Page 6

The default SSID and wireless network key label is affixed to your Mobile WiFi. 6 SSID and Wireless Network Key To connect a Wi-Fi device to your Mobile WiFi, an SSID and a wireless network key are required.
Quick Start Guide - Page 7

Otherwise, the Mobile WiFi may be damaged. Make sure that is not standard or is facing in the right direction, as shown in the card slot. Insert the SIM card in figure 2, and then slide the SIM card into the slot. 1 2 3 4 7 Before You Start Installing the SIM Card and the Battery Caution: Do not use any SIM card that the SIM card is incompatible with the Mobile WiFi.
Quick Start Guide - Page 8

...you can contact your local dealer to malfunction, fail, or could even cause a fire.Such use chargers compatible with the Mobile WiFi and provided by a designated manufacturer. Method 1: Using the charger Caution:  Only use voids all warranties, whether expressed or...of an incompatible charger or one from an unknown manufacturer may cause the Mobile WiFi to buy one yourself. 8
Quick Start Guide - Page 9

Method 2: Connecting to a PC for charging Connect the Mobile WiFi to a PC using a compatible data cable. 9
Quick Start Guide - Page 10

... Connection By default, management parameters are preset on the Mobile WiFi according to quickly access the Internet. Follow the steps below to the requirements of the service provider. The Mobile WiFi is green. 10 Make sure that is powered on . Step1: Power on the Mobile WiFi Press and hold to use the Mobile WiFi and troubleshoot problems, see help...
Quick Start Guide - Page 11

... to make sure you have a wireless network adapter installed. Click View available wireless networks to your Mobile WiFi. 5. Select Start > Control Panel > Network Connections > Wireless Network Connection. If Wireless Network Connection is displayed, a wireless network adapter is already set up a Wi-Fi connection, the PC must have a wireless network adapter installed. 3. Enter the...
Quick Start Guide - Page 12

Mode Auto Manual Operations After the Mobile WiFi is no data transmission over a period of time, the Mobile WiFi automatically terminates the Internet connection. Caution: Please select a proper Internet connection mode based on , it will connect to the Internet automatically. Step3: Access the Internet After you establish a Wi-Fi connection successfully, you are subscribed to the time-...
Quick Start Guide - Page 13

.... Enter the password and log in the address bar. 3. Note: The default password is a proper one. 2. Make sure that the connection between the Mobile WiFi and the client is admin. 13 To access the Internet, set up a connection manually. Accessing the Web Management Page 1. Note:  Launch the web management page to select the mode for...
Quick Start Guide - Page 14

... key. Validating the PIN Code If PIN code protection is enabled and no Wi-Fi devices access the Mobile WiFi for a preset period, the Mobile WiFi turns off Wi-Fi automatically. Both PIN and PUK are delivered with the SIM card. For details, consult your service provider. 14 Daily Use Power Saving Mode If the...
Quick Start Guide - Page 15

... and hold the RESET button until all web-based management settings and parameters to some parameters, you may restore factory defaults and reconfigure the Mobile WiFi.
Quick Start Guide - Page 16

... of the Mobile WiFi. The access point list is displayed. 6. Select a network indicated by the SSID of your local Wi-Fi access point. 4. Select Infrastructure Mode to connect to your game machine to confirm the SSID and then press it again to detect all networks within range. Select Scan to input the wireless network key...
Quick Start Guide - Page 17

Select Test Connection to Internet Browser. 17 Go to check the connection. 9. Press the ► button of your game machine to continue, and then press the X button to the Mobile WiFi. 7. Note: The default SSID and wireless network key label is affixed to save the settings. 8.
Quick Start Guide - Page 18

... tap Join. (Networks requiring a password appear with a lock icon.) Note: Some Wi-Fi clients such as iPhone, iTouch, PS3 and NDSi can also access the Internet via the Mobile WiFi. Touch Settings > WLAN, and then turn on WLAN. 2. Select a network indicated by the SSID of the Wi-Fi clients. 18 For details, see...
Quick Start Guide - Page 19

... extended use. Tips If the Mobile WiFi is placed in a well-ventilated location, then restart the Mobile WiFi. Version: V100R001_01 Part Number: 31010JDM 19 If you are experiencing difficulties using the Mobile WiFi, try the following:  See help on the web management page.  Restart the Mobile WiFi.  Restore the factory defaults. ...

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