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Huawei Ascend Y300 Support Question

Huawei Ascend Y300 Support Question

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Question posted by deedbutler on April 21st, 2014

Screen Has Frozen, Have Tried Rebooting But The Problem Remains The Same Any Ide

The screen has completely frozen on my three week old phone. I have tried rebooting but the problem remains are there any other solutions I could try or do I need to return it . Many thanks

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Related Huawei Ascend Y300 Manual Pages

Quick Start Guide - Page 2

...; Press to lock the screen when your mobile phone is powered on, press and hold to power on your mobile phone. • When your reference only. Touch to those described here, depending on an active screen. 1 Phone at Your Fingertips • Press and hold this guide are for your mobile phone is active. Your phone's actual display features may be...
Quick Start Guide - Page 3

... card into the card slot as shown in the diagram. 2 • Touch to return to the Home screen. • Touch and hold to display recently used applications. • Touch to return to the previous screen or exit the application you are two steps to expand your phone memory, you want to install the SIM card: 1.
Quick Start Guide - Page 4

... battery cover. 2. Angle the edge labeled a (with your mobile phone to your mobile phone. Charging the Battery Before charging the battery, ensure that came ... Connect the USB cable that it has been properly installed on your phone until the battery clicks firmly into place. Removing the microSD Card 1. Rotate your phone. 1. Push the edge labeled b into the compartment until the microSD...
Quick Start Guide - Page 5

... charged (when connected to charger). Status Indicator The color of the status indicator tells you the status of your mobile phone is powered on, the battery icon on the touchscreen, you can operate your mobile phone while it is fully charged. Orange: Charging in progress (when connected to charger). When the battery icon changes...
Quick Start Guide - Page 6

...your own preferences, for example by adding a shortcut or a widget to your Home screen, changing the wallpaper, or setting the number of its extensions, press . 10:23...a new notification icon appears on the notification bar, place your finger left or right across the Home screen. On the Home screen, touch and hold the icon you want to move additional icons, repeat the preceding steps. 5 Drag the...
Quick Start Guide - Page 7

... display the options menu, and then touch Add to save a contact from a SIM Card 1. Importing Contacts from your call . . Touch one . 3. Adding a Contact 1. From the screen displayed, create a contact in your mobile phone, SIM card or your mobile phone. 4. In the contact list, touch . 2. Enter the contact's name, and then add detailed information such as...
Quick Start Guide - Page 8

...possibilities are ready to send the message, touch MMS . 10:23 Connecting Internet Get online using your phone's Wi-Fi to save your message. 3. Creating and Sending a Multimedia Message You can record a...a special event. to Wi-Fi. 7 Touch Settings > All. 2. Enter a phone number in the To field, or touch contact from People. You can use multimedia messages to make everyday ...
Quick Start Guide - Page 9

... Touch the cross sign (×) to close that webpage or complete entering your data service, to eliminate unwanted data traffic, you ... at the same time, your phone will appear on the upper section of the screen. 2. Touch on the screen. Opening a Webpage 1. If you... screen, and all web pages currently open are available at the top of the screen to open Wi-Fi networks and mobile data...
Quick Start Guide - Page 10

... the Unknown sources check box to continue. Touch an application, and then touch Uninstall. 9 On the Settings screen, touch All. 2. Uninstalling an Application You cannot uninstall the applications that are pre-installed on your mobile phone, the content download icon appears in the notification bar. Installing an Application 1. When you want to download...
Quick Start Guide - Page 11

...Touch USB mass storage in the dialog box that opens to confirm that you want to customize the camera settings. Capture Screen Drag up to take a photo. Your camera supports multiple capture modes and photo effects. Your PC will detect the microSD... your PC with the USB cable provided. Auto Thumbnail of last photo. Connect your mobile phone to your mobile phone's microSD card. 10
Quick Start Guide - Page 12

... synchronization icon will automatically search for any of your mobile phone. Save the contacts you want to import to your mobile phone to My Phone from Another Phone? For more information, see the User Guide. Back Playlist screen Progress bar Music player controls Synchronizing Information Some applications on your mobile phone give you access to the same personal information...
Quick Start Guide - Page 13

...return to the music playing screen, and then stop playing the song. Flick the status bar downwards and touch Select input method to import the contacts. The mobile phone displays a message asking whether you switched to another screen...want to the Call Screen? Touch the .vcf file. Compatibility problems may occur with .vcf files created by different phones, and certain contact ...
Quick Start Guide - Page 14

... HW-050055E1W HW-050055B1W. 13 How Do I Unable to Use Navigation? It also contains information about how to hide the keyboard. On the message viewing screen, touch and hold a message, and then select Forward from the displayed menu. Why Am I Hide the Keyboard? Electronic device Power off your device when use...
Quick Start Guide - Page 15

... example, the cord is damaged (for inspection. • Connect the device only to products with the USB-IF logo or with USB-IF compliance program completion. • For pluggable devices, the socket-outlet shall be installed near the devices and shall be easily accessible. Battery safety • Do not connect battery...
Quick Start Guide - Page 20

..., and local laws and regulations. Disposal and recycling information This symbol (with or without a solid bar) on your device for damage. • If the device screen is subject to remove the broken parts. The earpiece may attract these objects and result in a collision, immediately stop using the device. These items should...
Quick Start Guide - Page 23

... by one gram of tissue. This equipment generates, uses and can be determined by turning the equipment off and on, the user is encouraged to try to radio communications. The SAR limit adopted by the USA is 1.6 W/kg averaged over one or more of the following two conditions: (1) this device must...
Quick Start Guide - Page 24

... • Be sure to obtain third-party applications from unauthorized use. • Set your device screen to lock and create a password or unlock pattern to open it. • Periodically back up personal...recommended to help you protect personal and confidential information. • Place your device in your old device. • If you use services such as Wi-Fi tether or Bluetooth, set passwords...
Quick Start Guide - Page 25

... be the property of your location information. • Your device may provide detection and diagnostic information to share your personal information and data, please contact mobile@huawei.com. Legal notice Copyright © Huawei Technologies Co., Ltd. 2013. Customers shall not in any means without prior written consent of Huawei and possible...
Quick Start Guide - Page 28

... or region. Privacy policy Please refer to our privacy policy on our websites for recently updated hotline and email address in your personal information. HUAWEI Y300-0151 V100R001_01 31010LSX 27

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