HP Scanjet G2710 Support Question
HP Scanjet G2710 Support Question
Find answers below for this question about HP Scanjet G2710 - Photo Scanner.Need a HP Scanjet G2710 manual? We have 2 online manuals for this item!
Question posted by mckakamega on September 27th, 2011
When Installing Hp Scanjet G2710 Drivers You Receive This Statement 'this System
when installing hp scanjet g2710 drivers you receive this statement 'this system does not meet one or more of the minimum requirements needed to install this product on win 7 professional
Current Answers
Related HP Scanjet G2710 Manual Pages
User Guide - Page 3
... image 6 Change scan settings ...6 Scan pictures and documents 6 Select original type - HP Scanjet G2710 Photo Scanner ..........13 Order maintenance and scanner supplies 14
3 Troubleshooting Scanner initialization or hardware problems 15 Reset the scanner ...15 Test the scanner hardware 15 Scanner has stopped working properly 16 Additional troubleshooting information 16
1 document or...
User Guide - Page 4
... information and product specifications Scanner specifications ...22 Transparent materials adapter (TMA) specifications 23 Environmental specifications 23 Recycle and restricted material information 23 Recycling ...23 Product restricted material 23 Disposal of Waste Equipment by Users in Private Households in the European Union .........24
5 Product support Accessibility ...25 HP Scanjet Web...
User Guide - Page 5
... software CD.
Wait for the installation dialog box to HP, Scanjet, G2410or G2710, and then click User Guide.
Under the Documentation section, click Product Help. Click View or print guides. How to use the HP Scanjet G2410 Flatbed Scanner and the HP Scanjet G2710 Photo Scanner.
NOTE: If the installation dialog box does not display, double-click the scanner.htm file on the CD, do...
User Guide - Page 6
... been scanned. You can get to the HP Photosmart software from being accidentally pushed, you install the HP Photosmart software, two icons are added to your hard drive, navigate to HP, and then click HP Solution Center. Select the scanner, and then click Enable Buttons or Disable Buttons.
The HP Button Disable Utility dialog box is not...
User Guide - Page 7
....
Scanning overview
Start scanning in this manual. Scan to the HP Scanjet G2710 Scanner only. Transparent materials adapter (TMA)
NOTE: This section applies to PDF button (G2710 model only)
Scans one of these ways: • Scan from the scanner front-panel buttons • Scan from the HP Solution Center • Scan from other software programs • Preview...
User Guide - Page 8
... section. b.
Preview a scanned image
If you have installed more than one of the picture or document, see the documentation for the scanner so that the software always prompts you are unsure whether the program is compliant or what the option is TWAIN compliant. The
HP Solution Center shows only the functions, settings, and...
User Guide - Page 10
...option converts any colored original to preserve detail. 4. When you are you want to HP Scanjet G2710 Photo Scanner only. After you want to preview scans before they are finished with that is not ...( ) to initiate the scan. dialog box
appears. 3. Place the original face down on the scanner glass, as indicated by the reference mark. 2. Place the original face down on the glass and ...
User Guide - Page 12
... scanning transparent items
Scan positives (such as 35 mm slides) or negatives
The transparent materials adapter (TMA) in this model enables you to use the scanner Chapter 1
Scan film
NOTE: This section applies to the HP Scanjet G2710 Photo Scanner only.
User Guide - Page 15
... can be transferred to the glass.
Avoid isopropyl alcohol because it can damage the scanner glass. Clean the transparent materials adapter (TMA) - HP Scanjet G2710 Photo Scanner • Order maintenance and scanner supplies Occasional cleaning of your scanner model. Before placing an item on the scanner glass, make sure that the item does not contain wet glue, correction fluid...
User Guide - Page 17
..., wait 60 seconds, and then turn on, a problem might exist with the scanner and the transparent materials adapter (TMA). • Scanner initialization or hardware problems • Scanner operation problems • Slides, negatives, and TMA issues • Scanner installation troubleshooting
Scanner initialization or hardware problems
This section contains solutions for common problems with...
User Guide - Page 18
...need to install. Click Remove. 5.
Additional troubleshooting information
If you have the HP Photosmart software installed, you insert the CD, an installation interface launches automatically. Turn the scanner off using the HP... HP Scanjet G2410 or HP Scanjet G2710. e. When you can use the onscreen Help to work , visit www.hp.com/support or contact HP Customer Support. If the scanner...
User Guide - Page 21
...want to change the size of the scanner. Use this section to help resolve issues with 35 mm slides or 35 mm negatives that the TMA cable is required. • The selection area might... used Zoom in the scanned image • The scanned images are dark
• Check to HP Scanjet G2710 Photo Scanner only.
Incorrect colors print, or the image is visible in the TMA after selecting slides or ...
User Guide - Page 22
... HP Scanjet G2410 or HP Scanjet 2710.
3. The TMA has a short warm-up for
4. Reinstall the software, using the HP Photosmart software CD that Scan positives, including 35 mm slides, using the TMA or Scan negatives using the Transparent Materials Adapter (TMA) is installed. Ensure that came with the next step.
1. If not, proceed with your
scanner...
User Guide - Page 23
...computer.
For additional USB troubleshooting information, see www.hp.com/ support, select your country/region, and then use the ...scanner back on and then turn off the scanner power switch and turn on the back of the scanner. Another USB cable might not be compatible with the scanner. Ensure the cable is securely connected in the scanner lid and the scanner base.
Scanner installation...
User Guide - Page 24
... Number for the HP Scanjet G2410/G2710 scanners and accessories.
• Scanner specifications • Transparent materials adapter (TMA) specifications • Environmental specifications • Recycle and restricted material information • Disposal of this product. Flatbed G2710 - Rest of energy-efficient office products.
22
Regulatory information and product specifications USB...
User Guide - Page 25
.... registered service mark of product return and recycling programs in the scanner fluorescent lamp and transparent materials adapter (< 5 mg).
Transparent materials adapter (TMA) specifications
23 As an ENERGY STAR partner, HP has determined that might require special handling at 0° to 60°C (32° to the HP Scanjet G2710 Photo Scanner only. (continued) Name...
User Guide - Page 27
... this site for a variety of the page. On the country page, select scanners from being accidentally pushed, you can use the same utility to disable the buttons. 5 Product support
This section describes the options for product support. • Accessibility • HP Scanjet Web site • Getting assistance
Accessibility
The following accessibility options are available on...
User Guide - Page 28
...the latest information.
4. It is available to qualified online support specialists • Software and driver updates for your product • Valuable product and troubleshooting information for technical issues • Proactive product updates, support alerts, and HP newsletters (available when you already purchased an HP Care Pack Service, check the support conditions in your contract.
26...
User Guide - Page 29
... Pack Services 28 HP Photosmart
settings 6 start 4 uninstall 20 HP Scanjet Web site 25 HP Solution Center Help 3 scan from 5 start 4 humidity specifications 23
I
install software troubleshoot 20
L
languages, user guide 3 localized user guides 3
M
mercury disposal 23 multiple picture scans 7
N
negatives, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10
O
OCR...
User Guide - Page 30
... button 8 Scan to Share button 4 scanner
hardware test 15 reset 15 troubleshoot 16 scanner glass, clean 13 scanner specifications 22 screen reader software 3 settings, scan 6 size specifications, scanner 22 slides, scan crop images 12 models, scanner 10 tips 12 troubleshoot 19 with HP Scanjet G4010 10 software Help 3 scan from 6 settings 6
troubleshoot installation 20 uninstall 20 Solution Center...
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