Get support for HP Rp5700 - Point of Sale System

HP Rp5700 Support Question

HP Rp5700 Support Question

Find answers below for this question about HP Rp5700 - Point of Sale System.
Need a HP Rp5700 manual? We have 15 online manuals for this item!
Question posted by sandersglenn5 on June 29th, 2020

Rp5700 Won't Come On. Only '3024-keyboard Or Sys

The person who posted this question about this HP product did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by hzplj9 on June 30th, 2020 12:52 PM
This answer was accepted by the poster of the original question.
hzplj9

Member since:
June 25th, 2012

Points: 4,874,710
1,100
points
Firstly check that the keyboard and mouse are connected to the right ports. Refer to the guide downloadable here:

https://www.manualslib.com/manual/435811/Hp-Rp5700-Point-Of-Sale-System.html

The ports are colour coded to match the devices. Mouse - Green and KBD - Mauve.

If the unit does not start then try resetting the ram and check the hard drive is working OK.

Hope that helps.

Related HP Rp5700 Manual Pages

Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 9

... DVD drive) and/or fiber optic transceiver. This product may result in EN 50332-2. WARNING! To reduce the risk of a system comprising HP brand products, keyboards and monitors that is the same. Headset and Earphone Volume Level Notice WARNING! For your own safety, headsets or earphones used with this combination is...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 26

... STAR specifications for energy efficiency. The following specified periods of inactivity: Business Desktops Consumer Desktops Thin Clients Workstations Operating System XP Vista Windows 7 Windows Server 2008 R2 ...also supports the similar power management features of the computer input devices (mouse, keyboard, and so on all ENERGY STAR-qualified computers. CAUTION: Using the Energy ...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations - Page 29

... (continued) Part Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr(VI)) Memory X O O O I/O PCAs X O O O Power supply X O O O Keyboard X O O O Mouse X O O O Chassis/Other X O O O Fans X O O O Internal/External Media Reading X O O O Devices External Control Devices X O O O Cable X O O O Hard Disk Drive X O O O Display...
Administrator Guide: HP Backup and Recovery Manager - Page 9

... present. NOTE: Once you finish the media creation process, you to execute than typical backup software, including: ● Recovery Points ● Entire Drive Backups ● File and data backups Desktops and Portables allow you cannot use HP Backup and Recovery Manager to create additional copies of the Recovery Media Creator set , and...
Administrator Guide: HP Backup and Recovery Manager - Page 13

... and file name specified by the registry key is deleted. In this situation, WinPE creates a PAGEFILE.SYS on a previously-imaged system with HP Backup and Recovery Manager, DISKPART running from the HP Backup and...the WinPE CD image so the registry points to create a 50-GB C partition and lay down an image on the hard drive due to the WINBOM.INI in Desktops. In the case of HP Backup...
Administrator Guide: HP Backup and Recovery Manager - Page 24

... click Next. Desktops does not have a Recovery Partition during installation of HP Backup and Recovery Manager (no Recovery Point installation), You can recover orphaned Entire Drive Backups/Recovery Points using first recovery...the PC hard drive to PC Recovery when Windows is unavailable: Turn on the keyboard immediately when "Press F11 for Emergency Recovery" appears. 18 HP Backup and ...
Desktop Management Guide - Page 6

... 26 Entering a Power-On Password 27 Entering a Setup Password 27 Changing a Power-On or Setup Password 28 Deleting a Power-On or Setup Password 28 National Keyboard Delimiter Characters 28 Clearing Passwords ...29 DriveLock ...29 Using DriveLock ...29 DriveLock Applications ...30 Smart Cover Sensor ...31 Setting the Smart Cover Sensor Protection Level...
Desktop Management Guide - Page 8

... further assistance with a preinstalled system software image. NOTE: See HP Backup and Recovery Manager on creating the Restore Plus! 2 Initial Configuration and Deployment The computer comes with recovery of system software, configuration management and troubleshooting, and power management. There are several methods for information on page 10 for deploying a customized software...
Desktop Management Guide - Page 24

...the list. Turn off the computer. 2. Insert a bootable DOS diskette with the FDISK and SYS programs (If SYS is not available, FORMAT may be used . 1. It will format the USB flash media device...If a drive does not match the USB flash media device, do not proceed. At the A:\ prompt, enter SYS x: where x represents the drive letter noted above. CAUTION: Be sure that you have : ● a supported...
Desktop Management Guide - Page 25

...or enter one of the USB flash media device. Insert a bootable DOS diskette with the FDISK and SYS programs (If SYS is not available, FORMAT may be lost.) ● a PC that is bootable from a USB ... : ● a USB flash media device ● a bootable DOS diskette with FDISK.COM and either SYS.COM or FORMAT.COM into one if desired. 12. Run FDISK and delete any PCI cards in the Computer...
Desktop Management Guide - Page 31

... controller must reside on the PCI bus or be entered to set .) Allows you to enable/disable the Smart Card to uniquely identify the system.) Keyboard locale setting (for example, English or German) for more information. ● Chassis serial number or Universal Unique Identifier (UUID) number. See the Computer Setup (F10...
Desktop Management Guide - Page 35

National Keyboard Delimiter Characters / Arabic - Greek = Belgian . Hebrew - Italian / Chinese / Japanese - Danish - Polish - English Clearing Passwords If you forget the password, you cannot access the computer. DriveLock ...
Desktop Management Guide - Page 41

... 23 initial configuration 2 Intel vPro-branded PCs with Active Management Technology 11 internal temperature of changes 12 O OpenView Agent 3 ENWW Index 35 See Web sites K keyboard delimiter characters, national 28 L locking Smart Cover Lock 31 N national keyboard delimiter characters 28 notification of computer 34 Internet addresses.
Hardware Reference Guide - HP rp5700 - Page 7

For more information, see Using the Computer in the Troubleshooting Guide on page 8. Figure 1-1 HP Point of Sale System rp5700 Configuration ENWW Standard Configuration Features 1 NOTE: The computer can also be used in the computer, run the diagnostic utility (included on the model. Instructions for ...
HP rp5700 Business System Service Reference Guide, 1st Edition - Page 7

...51 6 Identifying the Chassis, Routine Care, and Disassembly Preparation Chassis Designations ...53 rp5700 ...53 Electrostatic Discharge Information ...54 Generating Static ...54 Preventing Electrostatic Damage to ......57 General Cleaning Safety Precautions 57 Cleaning the Computer Case 57 Cleaning the Keyboard ...57 Cleaning the Monitor ...58 Cleaning the Mouse ...58 Service Considerations ......
HP rp5700 Business System Service Reference Guide, 1st Edition - Page 31

...create a Recovery Disc Set immediately before using the computer and schedule regular automatic Recovery Point backups. ENWW Protecting the Software 21 Protecting the Software To protect software from the ...Go to create the bootable CD. See the operating system or backup utility documentation for example, rp5700) in a single archive ● back up the entire hard drive in the text box...
HP rp5700 Business System Service Reference Guide, 1st Edition - Page 150

...Restore Plus! If you diagnose the problem. NOTE: For sales information and warranty upgrades (Care Packs), call . ●... provider or dealer. If the system beeps, then the keyboard should be prepared to do the following list of general suggestions...● Remove any hardware that was recently added to a Recovery Point created in this guide. Helpful Hints If you call your system. ...
Illustrated Parts & Service Map: HP rp5700 Busines System - Page 1

...RPM SATA hard drive, 8MB buffer 419496-001 419498-001 440754-001 440499-001 440747-001 Keyboards (not illustrated) PS/2, Basic Vista USB, Basic Vista USB, Basic Vista (BG 1650 ...Intel Corporation and its subsidiaries in the U. and other countries. Illustrated Parts & Service Map HP rp5700 Business System © 2006 Hewlett-Packard Development Company, L.P. Document Number 447884-001. 1st Edition...
Illustrated Parts & Service Map: HP rp5700 Busines System - Page 3

...Mouse 13 Coprocessor 14 Primary ATA (IDE) Controller 15 Secondary ATA (IDE) Controller rp5700 Illustrated Parts & Service Map, SFF Chassis 447884-001 page 3 Device Security (some ...IDs - Allows you to set Asset tag, ownership tag, chassis serial number, UUID, and keyboard locale setting. OS Security - Setup Security Level - Hardware Power Management - Thermal - Enable/...
Illustrated Parts & Service Map: HP rp5700 Busines System - Page 4

... Remove the computer cover. 3. Failsafe Boot Block ROM The computer comes with - To upgrade the ROM, download the latest ROM BIOS ...and reboot to bypass the title screen, if necessary. 3. none board error Keyboard failure. Check keyboard connection or keys. Reseat graphics card. 2. Check monitor connection. 3. Run...rp5700 Illustrated Parts & Service Map, SFF Chassis 447884-001 page 4

Similar Questions

Microphone Not Working In Rp5700
my problem. microphone not working in rp5700 system.line in is work but mic not. install complete dr...
(Posted by msaifullah39 9 years ago)
Hp 19-2013w Keyboard Sticks While Typing
The keyboard on my HP 19-2013w has begun to stick while I am typing. That is, I type a space, but th...
(Posted by scottshannon62 9 years ago)
Pc Wont Take Any Input From Mouse Or Keyboard
The comp's been working fine for months untill yesterday , All of a sudden it wont recognize the mou...
(Posted by mlodostana 11 years ago)
Ask a New Question
Use the box below to post a new question about this HP product .
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

HP Manuals

Find free HP Rp5700 - Point of Sale System manuals and user guides available at ManualOwl.com. Try out our unique manual viewer allowing you to interact with manuals from directly within your browser!

HP Reviews

View thousands of HP user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete HP customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed HP customer service rankings, employee comments and much more from our sister site.

HP Recalls

Find comprehensive HP recall information updated hourly on RecallOwl.com.