HP Rp5000 Support Question
HP Rp5000 Support Question
Find answers below for this question about HP Rp5000 - Point of Sale System.Need a HP Rp5000 manual? We have 13 online manuals for this item!
Question posted by frikof2 on July 7th, 2011
Why Am I Unable To Install Any Operating System On My Three Hp Rp5000 Computers.
When I tried to install the Windows XP the installation process stopped when installation files have been copied and the instruction appears asking you to select disk partition and start installation. Then a message appears telling me that there has been a serious or fatal error and the process has been stopped in order to protect my computer.
I tried Windows 98 and upgrade from there and again I am told there is an ERROR LOADING USER.EXE.
I have substituted the drives (HDD,FDD) and RAM (256) without success. What can be the problem?
Current Answers
Related HP Rp5000 Manual Pages
Computer Setup (F10) Utility Guide - Page 1
Computer Setup (F10) Utility Guide
HP Point of Sale System rp5000
Document Part Number: 337857-001
August 2003 This guide provides instructions on how to reconfigure and modify computer default settings when new hardware is installed and for maintenance purposes. This tool is used to use Computer Setup.
Computer Setup (F10) Utility Guide - Page 8
..., including CMOS, to system configuration and exits Computer Setup.
✎ Support for the HP Drive Key is supported.
Computer Setup (F10) Utility Guide
Computer Setup
Heading
Option
Description
File
System Information
Lists:
• Product name • Processor type/speed/stepping
• Cache size (L1/L2)
• Installed memory size
• System ROM (includes family...
Computer Setup (F10) Utility Guide - Page 14
... hardware configuration.
10
www.hp.com
Computer Setup (F10) Utility Guide See the Desktop Management Guide for warm boot (CTRL+ALT+DEL).
✎ This selection is available only when Network Server Mode is disabled. Computer Setup (F10) Utility Guide
Computer Setup (Continued)
Heading
Option
Description
Security (continued)
Password Options
(This selection will appear only if a power-on...
Computer Setup (F10) Utility Guide - Page 16
...current bootable disk to the previously-saved MBR. If MBR Security is enabled and disk accesses are being serviced by the operating system, ...computer is set.
✎ Disable MBR Security before intentionally changing the formatting or partitioning of saving the MBR on the current bootable disk. If MBR Security is enabled and disk accesses are given the option of the current bootable disk...
Computer Setup (F10) Utility Guide - Page 20
... hardware configuration.
16
www.hp.com
Computer Setup (F10) Utility Guide Enabling this feature places USB memory buffers at top of memory AND the system has 64 MB or less of memory. Enabling this feature will allow Microsoft Windows Operating Systems to run optimally. PCI Devices
• Lists currently installed PCI devices and their IRQ...
Hardware Reference Guide (2nd Edition) - Page 14
... (DDR1-SDRAM) dual inline memory modules (DIMMs). DDR1-SDRAM DIMMs
For proper system operation, if the computer supports unregistered non-ECC DDR1-SDRAM DIMMs, the DIMMs must also:
■ support CAS... support double-sided X16 DDR1 DIMMS)
2-4
www.hp.com
Hardware Reference Guide
Hardware Upgrades
Installing Additional Memory
The computer comes with at 266MHz or 333MHz, depending on ...
Getting Started (3rd Edition) - Page 5
...-installed. Configuring the Operating System
This computer supports three operating systems: ■ Windows® XP Professional ■ Windows XP Embedded ■ Windows Embedded for Point of Service The operating system in that you accept all automatic updates, if any are presented. Configuring the operating system generally takes about 5 to complete the installation.
Getting Started...
Getting Started (3rd Edition) - Page 6
... with Windows XP Professional preinstalled are , replace the path specification with the computer. This action points the operating system to the operating system documentation that runs the computer or prevent its proper installation.
Additional information is available in the dialog box to anyone.
For complete operating system installation and configuration instructions, refer...
Getting Started (3rd Edition) - Page 7
... to obtain new hardware drivers. Go to www.hp.com, click Driver Downloads, make sure Download drivers and software is selected, enter the product name/number, and press Enter. Click Driver Downloads, make sure Download drivers and software is running Windows XP Embedded or Windows Embedded for the operating system from www.hp.com. Getting Started
www.hp.com
3
Getting Started (3rd Edition) - Page 12
Getting Started
✎ If the computer is running Windows XP Embedded, you must be a problem with the network plug or cable. ■ If you recently added new hardware, remove the hardware and see if the computer functions properly. ■ If you recently installed new software, uninstall the software and see if the computer functions properly. ■ Refer to...
Getting Started (3rd Edition) - Page 13
... will erase all data on the hard drive.
✎ For sales information and warranty upgrades (HP Care Pack), call is handled properly: ■ Be in resolving problems with Windows XP Professional online, HP Instant Support Professional Edition provides you call. ■ Write down the computer serial number and product number
and the monitor serial number before...
Getting Started (3rd Edition) - Page 17
... the port from pins 2 and 3 to "powered" mode. Getting Started
www.hp.com
13 The device does not have an external power source and the...instructions on the hard drive. Make sure the fans are connected and working properly (some fans only operate when needed).
3. Cause Processor is installed properly.
Transfer data from the hard drive to the computer is experienced.
Getting Started...
Getting Started (3rd Edition) - Page 21
...are not bent down . Getting Started
www.hp.com
17 If you install a non-plug and play device, Windows XP automatically recognizes the device and configures the computer.
Cable(s) of new external ...that appear on . Use the Add Hardware Wizard and follow the instructions that the device is not turned on the screen.
✎ You must reconfigure the computer after completing installation of ...
Computer Setup (F10) Utility Guide (2nd Edition) - Page 1
This tool is used to use Computer Setup. Computer Setup (F10) Utility Guide
HP Point of Sale System rp5000
Document Part Number: 337857-002
June 2005
This guide provides instructions on how to reconfigure and modify computer default settings when new hardware is installed and for maintenance purposes.
Computer Setup (F10) Utility Guide (2nd Edition) - Page 14
...)
✎ See the Desktop Management Guide on your hardware configuration.
10
www.hp.com
Computer Setup (F10) Utility Guide Computer Setup (F10) Utility Guide
Computer Setup (Continued)
Heading
Option...Computer Setup options may vary depending on the Documentation CD for example, U.S. System IDs
Allows you to set in the factory and are used to boot from an operating system installed...
Computer Setup (F10) Utility Guide (2nd Edition) - Page 18
... feature must be used by option ROMs. The disadvantage is freed up for specific Computer Setup options may vary depending on your hardware configuration.
14
www.hp.com
Computer Setup (F10) Utility Guide Enabling this feature will allow Windows operating systems to work properly when USB buffers are at the top of memory. Onboard Devices...
Troubleshooting Guide (2nd Edition) - Page 5
... the utility can be saved to a file or printed.
✎ To test all the devices installed on the subsystems of the computer. Save, print, or display the information generated by the system and functioning properly. Troubleshooting Guide
www.hp.com
1-1 When you to test a subsystem will be unable to test some subsystems. The inability to...
Troubleshooting Guide (2nd Edition) - Page 7
... Diagnostics for Windows installed on the hard drive but not installed.
1. Computer Diagnostic Features
Installing Diagnostics for Windows
✎ If Diagnostics for Windows is not preloaded, you can download the Diagnostics for Windows, click the Next button, then follow the instructions on the screen.
❏ If the Setup Software icon is not on the Desktop or in the Start menu, run...
Troubleshooting Guide (2nd Edition) - Page 52
... after the operating system boots. Always be sure to DOS after making a bootable HP Drive Key. HP Drive Key is not available. Troubleshooting Without Diagnostics
Solving HP Drive Key Problems
If you encounter HP Drive Key problems, common causes and solutions are USB certified.
The computer boots to use USB devices that are listed in Windows XP.
The...
Desktop Management Guide (2nd Edition) - Page 27
... run the latest Microsoft Windows operating system on LAN Technology
■ ACPI
■ SMBIOS
■ Pre-boot Execution (PXE) support
Desktop Management Guide
www.hp.com
23 Building Blocks and Partners
HP management solutions integrate with the computer, you plan to run a version of locating, accessing, evaluating, and installing the latest support software easier. HP has made the...
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