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Question posted by cardans001 on February 5th, 2012

When In Copy Mode Why Am I Only Getting An All Black Copy

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Answer #1: Posted by BusterDoogen on February 5th, 2012 11:22 AM

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BusterDoogen

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Remove all the ink cartridges from the machine Then clean the contacts on the cartridges as well as inside the machine itself Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab If any of the other cartridges are low, empty, leaking or bulging replace them Then turn off the machine and unplug it for 70 seconds Plug it back it and wait for the insert cartridges message Insert the cartridges and check to see if the problem is still there If it is it means the print head has failed In order to fix this the print head inside the printer needs to be replaced The print head is the part of the printer that puts ink from the cartridges onto the page Unfortunately this can sometimes cost more to replace then the machine itself The print head has separate nozzles for each cartridge so it can print black for example and the color print blank even if the print head has failed.

Creds to: Freddy M.

Related HP Photosmart Premium All-in-One Printer - C309 Manual Pages

Reference Guide - Page 2

...Photo menu where you can view, edit, print, and save photos. 4 Copy: Opens the Copy menu where you can select a copy type or change product settings and perform maintenance functions. 12 Quick Forms: ...the Snapfish menu where you can upload, edit, and share your country/region. 2 Get to know the HP Photosmart English 1 Home: Returns to the Home screen (the default screen when you turn on...

Reference Guide - Page 3

Use the Edit features of the HP Photosmart to make subtle adjustments, give your Bluetooth devices such as PDAs, camera phones, and computers...Photosmart Software. Make color or black-and-white copies. Note: You can connect the HP Photosmart to a memory card or a connected computer. English Get the most HP networked ink jet printers connected to a local WiFi network. Use the HP Photosmart...

User Guide - Page 3

... 1 HP Photosmart Premium C309 series Help 3 2 Get to know the HP Photosmart Printer parts...6 Control panel features...8 3 How do I?...9 5 Print Print documents...21 Print photos...22 Print a creative project...31 Print a Web page...35 Print forms and templates (Quick Forms 35 6 Scan Scan to a computer...41 Scan to a memory card or USB storage device 42 7 Copy Copy text or...

User Guide - Page 5

... 41 • "Copy" on page 47 • "Reprint photos" on page 53 • "Save photos" on page 55 • "Network setup" on page 61 • "Maintain the HP Photosmart" on page 73 • "Technical information" on page 5 • "How do I?" 1 HP Photosmart Premium C309 series Help For information about the HP Photosmart, see: • "Get to know...

User Guide - Page 7

2 Get to know the HP Photosmart • Printer parts • Control panel features Get to know the HP Photosmart Get to know the HP Photosmart 5

User Guide - Page 8

... wireless radio is still used. When the product is off, a minimal amount of the printer Get to know the HP Photosmart 18 1 Lid 2 Glass 3 Color graphics display (also referred to as the display) ...for your PictBridge-compatible digital camera and other storage devices. 8 Output tray 9 Paper tray extender (also referred to as the input tray) 6 Get to as the tray extender) 10 Paper-width guide...

User Guide - Page 9

• Top and rear views of the printer 19 20 21 24 25 19 Printhead assembly 20 Cartridge access area 21 Model number location 22 Rear USB port 23 Ethernet port 24 Power connection (Use only with the power adapter supplied by HP.) 25 Two-sided printing accessory Get to know the HP Photosmart Printer parts 7

User Guide - Page 10

... Help lists the topics for your scan. 6 Snapfish: Opens Snapfish where you can change the copy settings. 5 Scan: Opens the Scan To menu where you can select a destination for which...learn more about it. Chapter 2 Control panel features Figure 2-1 Control panel features Get to know the HP Photosmart Snapfish may be available depending on your photos. Quick Forms may not be available...

User Guide - Page 11

... to a memory card or USB storage • "Print a creative project" on page 31 device" on page 42 • "Save photos" on page 55 • "Load media" on page 14 • "Replace the cartridges" on page 75 • "Copy text or mixed documents" on page 47 • "Reprint photos" on page 53 How...

User Guide - Page 13

...any inkjet printer. This ...Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes. Get...Photosmart is acid-free. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without tabs), 13 x 18 cm (5 x 7 inch), and two finishes - For longer-lasting photos, it is set the paper size and type for print and copy...

User Guide - Page 14

...substantial than documents printed on standard multipurpose or copy paper. Get sharp, crisp images when you are glossy... for less smearing, bolder blacks, and vivid colors. It is a high-quality multifunction paper. HP Bright White... printer. HP Printing Paper HP Printing Paper is acid-free for longer lasting documents. It is a high-quality multifunction paper. HP Premium ...

User Guide - Page 15

... affordable professional photos with the ColorLok logo for printing and copying of photos or multiple prints to meet high standards of ...independently tested to share. All papers with crisp, vivid color, bolder blacks, and dry faster than ordinary plain papers. Look for creating custom ...Premium Inkjet Transparency Film HP Premium Inkjet Transparency Film makes your HP Photosmart.

User Guide - Page 27

... on full-size paper a. Load paper. ❑ Load full-size paper in the main input tray. Print photo. ❑ Touch Print to increase number of copies. Insert memory device.

User Guide - Page 29

.... ❑ Touch photo to select it. ❑ Touch up arrow to increase number of copies. Print multiple photos on full-size paper a. b. Print 1 Memory Stick, Memory Stick Pro...(MMC), MMC Plus, Secure MultiMedia Card, MMC Mobile (RS-MMC; Print photos 27 Insert memory device. adapter required), Secure Digital (SD), Secure Digital Mini (adapter required), Secure Digital High Capacity (SDHC...

User Guide - Page 31

...network that has Internet access. Set up Internet connection. ❑ Make sure that the HP Photosmart is connected to preview print job. ❑ Touch Print. Load paper. ❑ Load ... Back. d. ❑ Touch photo to select it . ❑ Touch up arrow to increase number of copies. Print photo. ❑ Touch Print. Select photo. ❑ Touch View & Print. ❑ Select album...

User Guide - Page 32

... access. e. Load paper. ❑ Load full-size paper in to a network that the HP Photosmart is connected to Snapfish. ❑ Touch Snapfish on page 145 30 Print Log in the main input...layout. ❑ Touch Print to preview print job. ❑ Touch Options to increase number of copies. View the animation for photo printing" on page 11 • "Edit photos before printing" on ...

User Guide - Page 38

..., click Maximum dpi. Chapter 5 To print forms from maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP Photosmart printer will print based on page 37 Print 36 Print Printing...

User Guide - Page 72

...Bluetooth menu. 4. Touch Bluetooth. Scanning and software-based copying cannot be done over a Bluetooth connection. The Device Address appears, which is printing. NOTE: The only ... Some Bluetooth products exchange device addresses when they communicate with each other Bluetooth devices using a Bluetooth® wireless connection" on page 72 Connect the HP Photosmart to a computer using...

User Guide - Page 79

...of warranty date, in its designated HP printing device. Touch Print Quality Report. Print and evaluate a print quality report 77 Maintain the HP Photosmart The product prints a print quality report that ...the printed documentation that you are unhappy with the printing system in the HP Photosmart. You might be using the wrong software settings or printing a poor quality...

User Guide - Page 152

... Save Mode • Power consumption • Disposal of waste equipment by model • Copy speeds vary according to the complexity of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Print resolution To find out about the printer...